Analyzing 10,639,13710.6M ReviewsFor 30,18530.2K Experts

Experts Reviews · Company report
Cransten Handyman and Remodeling logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%84+20.4Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

Cransten Handyman and Remodeling

Columbia, SC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #28Position by Experts Score among all companies we track in this category. of 48 handymen · 4.9★ from 168 Google reviews

📞 Call (803) 702-4883Request a call backWebsite ↗

Report card

Percentile vs other handymen (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Cransten Handyman and Remodeling is better than 88% of handymen.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Cransten Handyman and Remodeling is better than 84% of handymen.A
84
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Cransten Handyman and Remodeling is better than 99% of handymen.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Cransten Handyman and Remodeling is better than 100% of handymen.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Cransten Handyman and Remodeling is better than 100% of handymen.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Cransten Handyman and Remodeling is better than 100% of handymen.A
100

Reviews for your job

Customers hired Cransten Handyman and Remodeling for 8 kinds of job.

Cransten Handyman and Remodeling for remodeling

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Remodeling”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 15

All 5 Google reviews tagged “Remodeling”

Brett1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We used Cransten to remodel our two bathrooms and are very happy with the results. They sent Juan R. to do the work and to say we were impressed would be an understatement. His skill, professionalism, and customer service are second to none. We will definitely be recommending them to friends.

Remodeling+ Responsiveness+ Punctuality+ Quality
merreck1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Cranston has been great at helping us swap out our door for a French door, they responded to my email so quickly and got my appointment set up ASAP. Juan, our contractor has been amazing from the moment we met him. He responds right away to us about what size of door we needed and helped us buy one that worked. He…

Remodeling+ Responsiveness+ Punctuality+ Professionalism
Michael6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Dave remodeled our bathroom. He repaired a few plumbing pipes, installed tile floor and shower surround. The craftsmanship was top notch and he was a professional from beginning to end. Great job!! Thank you!’

General constructionRemodelingDrywall installation+ Punctuality+ Quality+ Professionalism
R.9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Dave was very professional and did an outstanding job on our project. Had stairs removed and replaced, along with extending the closet underneath the stairs. Glad we had this done, found out there was little to no support underneath the treads he removed. We are very pleased with the outcome of the closet…

Customer photo from R.'s review
CleaningRemodelingDrywall installation+ Responsiveness+ Quality+ Professionalism
A.Local Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

David was awesome! I am so glad I found Cransten and hired them. David came to fix the end of a cabinet frame that needed work and I also had him finish my built ins. He added the narrow shelving units with wine racks, all the trim, the crown molding, and caulked it. He was very professional, did a great job, and…

Customer photo from A.'s reviewCustomer photo from A.'s review
General repairsRemodeling+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 20%Reasonable 60%Overpriced 20%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General repairs25—
General construction11—
Home maintenance & repairs5—
Remodeling5—
Drywall installation4—
Tile work replacement4—
Painting4—
Install flooring3—

Compare with

Quick Appliance repair llc logoQuick Appliance repair llcExperts Score 99Columbia · 4.99★Creativity Handyman LLC logoCreativity Handyman LLCExperts Score 99Columbia · 5.00★Midlands Handyman Pro logoMidlands Handyman ProExperts Score 97Columbia · 5.00★