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Creative Countertops, Cabinets & More

Countertop contractor · Albuquerque, NM · reviewed since 2017

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%95+65.8Reliability 31%96+29.5Experts Score= 95Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#9 of 30 countertop installersPosition by Experts Score among all companies we track in this category. · better than 72%
5.0 ★★★★★ 37 Google reviews · 8 photos
97%five-star reviews
0%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Aug 2025latest review

Creative Countertops, Cabinets & More at a glance

Google reviewers rate Creative Countertops, Cabinets & More five stars based on thirty-seven reviews. Customers frequently cite professional staff, punctual appointments, and clear communication regarding pricing and project details. The company handles granite and quartz installations, repairs, and custom cuts with efficient turnaround times. One review noted a lack of response from the owner to customer feedback.

  • Google rating: 5.0 out of 5 from 37 reviews (97% five-star).
  • Reviews on this page: 37 Google reviews (25 with written comments, 2 with photos).
  • Owner responses: the business replied to 0% of reviews.
  • Most recent review: August 22, 2025.
  • Service: Countertop Installer serving Albuquerque, New Mexico.

Data from Google, last updated November 2, 2026.

Star ratings

37 Google reviews we collected

  • 5 stars3697%
  • 4 stars13%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 25 written reviews

  • Praise47100%
  • Complaints00%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude1226%
  • Would recommend919%
  • Speed & response715%
  • Price & value613%
  • Quality & results511%
  • Communication49%
  • Honesty & trust49%

What customers talk about

We read 25 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Very professional and the countertops turned out beautifully!”
  • “I would recommend them for any job you are considering!”
  • “From reasonable prices to setting appointments to a professional and on time install including all follow up, Chad and the company did everything right.”
  • “As a business Owner I try to strive for excellent customer service, competitive prices and constant communication with customers.”
  • “Professional, on time, good communication and great work!”
  • “very good job, 100% satisfied, everyone was easy to work with and highly professional.”
  • “He made sure we knew our options and seemed genuinely willing to make us happy.”

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

1102connor2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Got a countertop installed on short notice. Service was professional, friendly and the countertop looks great!

Denise7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Another step in the right direction for a great Company to work with. I was a loss as to what countertop company to work with on my Kitchen remodel and tried several places in Albuquerque. As a business Owner I try to strive for excellent customer service, competitive prices and constant communication with…

cassandraLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I needed an old sink replaced. Which meant I had to have the granite cut to fit new sink. They were able to do this promptly and cleaned up any mess. I would recommend them for any job you are considering!!!

Latisha5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Will was such great help! He had so much information and worked with me to make the process and purchase of our beautiful stone for our Hotel Andaluz project. The stone was perfect! I will definitely be shopping there again soon!

Customer photo from Latisha's review
FrankLocal Guide · 83 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I used Creative Counter Top's to replace the hearth on my fireplace. Will and his crew are the best. Price was fair and the hearth looks amazing. Will send pics when the job is complete.

Patrick3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Will and his crew did an excellent job for me with very little lead time. I am a Contractor and was in a jam, a cold call to Will and I was all set. They went above and beyond to help me make my deadline even with an extra trip needed. Competitively priced and high quality, good combination!

Customer photo from Patrick's review

Photos

Customer reviews

5.0 ★★★★★ 37 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Charles BearmanLocal Guide · 458 reviewsTotal number of Google reviews Charles has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Andrea is fantastic to work with and an amazing designer! Highly recommend!!!

Carter Jones2 reviewsTotal number of Google reviews Carter has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very professional and the countertops turned out beautifully! Highly recommend!

1102connor2 reviewsTotal number of Google reviews 1102connor has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Got a countertop installed on short notice. Service was professional, friendly and the countertop looks great!

Denise Dubey7 reviewsTotal number of Google reviews Denise has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Another step in the right direction for a great Company to work with. I was a loss as to what countertop company to work with on my Kitchen remodel and tried several places in Albuquerque. As a business Owner I try to strive for excellent customer service, competitive prices and constant communication with customers. Creative Countertops aced it all. From reasonable prices to setting appointments to a professional and on time install including all follow up, Chad and the company did everything right. I would never hesitate to call them if you are looking for a professional local company to work with.

Stuart Penny1 reviewTotal number of Google reviews Stuart has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great company. Professional, on time, good communication and great work!

cassandra greenLocal Guide · 20 reviewsTotal number of Google reviews cassandra has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I needed an old sink replaced. Which meant I had to have the granite cut to fit new sink. They were able to do this promptly and cleaned up any mess. I would recommend them for any job you are considering!!!

Bettina Aten10 reviewsTotal number of Google reviews Bettina has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Will is very responsive and careful.

Latisha Samora5 reviewsTotal number of Google reviews Latisha has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Will was such great help! He had so much information and worked with me to make the process and purchase of our beautiful stone for our Hotel Andaluz project. The stone was perfect! I will definitely be shopping there again soon!

Frank RamirezLocal Guide · 83 reviewsTotal number of Google reviews Frank has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I used Creative Counter Top's to replace the hearth on my fireplace. Will and his crew are the best. Price was fair and the hearth looks amazing. Will send pics when the job is complete.

Patrick OBrien3 reviewsTotal number of Google reviews Patrick has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Will and his crew did an excellent job for me with very little lead time. I am a Contractor and was in a jam, a cold call to Will and I was all set. They went above and beyond to help me make my deadline even with an extra trip needed. Competitively priced and high quality, good combination!

Creative Countertops, Cabinets & More on Google Maps →

Business details