Day care center · Moses Lake, WA · reviewed since 2020
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%93+54.6Reliability 26%94+24.5Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 94Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#3 of 25 child care agenciesiPosition by Experts Score among all companies we track in this category. · better than 92%
5.0★★★★★33 Google reviews · 10 photos
97%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Creative Kids Learning Center Moses Lake at a glance
Reviewers highlight the center’s clean, safe environment and staff who demonstrate genuine care through attentive supervision and engaging educational activities. The use of the Brightwheel app for daily photo updates and communication logs is frequently noted as a key feature that keeps parents informed. While most feedback is positive, one reviewer criticized the facility’s small size and outdoor play area, which consists largely of rocks and asphalt, and expressed dissatisfaction with the pricing structure relative to their expected drop-in schedule.
Google rating: 5.0 out of 5 from 33 reviews (97% five-star).
Reviews on this page: 33 Google reviews (31 with written comments).
Owner responses: the business replied to 3% of reviews.
Most recent review: December 18, 2025.
Service: Child Care Agency serving Moses Lake, Washington.
Data from Google, last updated October 25, 2026.
Score profile vs other child care agencies
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.
This companyChild Care Agencies median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Creative Kids Learning Center Moses Lake: 93/100 on this factor. Category median: 79.A
93
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Creative Kids Learning Center Moses Lake: 94/100 on this factor. Category median: 71.A
94
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Creative Kids Learning Center Moses Lake: 99/100 on this factor. Category median: 100.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Creative Kids Learning Center Moses Lake: 100/100 on this factor. Category median: 87.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Creative Kids Learning Center Moses Lake: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 84.–
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Bar = this company · dark tick = category median.
Star ratings
33 Google reviews we collected
5.0of 5
5 stars3297%
4 stars13%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 31 written reviews
94%praise
Praise3494%
Complaints26%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude1747%
Quality & results514%
Honesty & trust514%
Would recommend411%
Speed & response26%
Price & value26%
Communication13%
What customers talk about
We read 31 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They were very attentive to all the kids and posted updates about my son on a regular basis.”
“Creative center has been a great experience for our family.”
“I feel like everyone genuinely cares about the kids.”
“Overall, we’ve been really happy here and would definitely recommend it to other parents.”
“I also appreciate how well they communicate us, having us updated and quick responses has given me a lot of peace of mind.”
“They also were able to get my son in on a relatively short notice and were affordable.”
People customers mention
Ellensburg8 reviews
Jessica3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Evelyn2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
Creative center has been a great experience for our family. The staff made us feel comfortable, and it’s feel they really care about the kids, not just keeping them busy. My child went home talking about the activities they did that day, and it’s obvious they’re are learning while having fun. Th facility are clean…
BriannaLocal Guide · 17 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
I cannot say enough good things about creative kids! This daycare/school is the best hands down. The teachers are so amazing with the kids. They are so attentive to them! You can tell the employees love their job and it shows when your child is excited to go to school. They use a great program called brightwheel…
Keeho4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
I had an absolutely phenomenal experience with this daycare facility. I’ve taken my son to other daycares that made me feel uneasy. With creative kids, they made me feel extremely comfortable bringing my son here. They were very attentive to all the kids and posted updates about my son on a regular basis. I feel…
Kate7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
I absolutely love this pre school and most importantly so does my daughter. she has been going here since 2022 and will soon age out as she is entering kindergarten and we’re so sad. Brandi the administrator has more compassion and empathy and understanding for kids than I have ever seen. She has created such a…
CCSLocal Guide · 43 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★
The staff are pretty nice and seem to care a lot about the kids. I don't really like the size of the facility for 12 toddlers (though it meets min requirements), or the fact that there are a lot of rocks and asphalt outside where the kiddos play versus more grass.
I don't like their pricing because I was under the…
AmandaLocal Guide · 27 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★
Literally the BEST Childcare Center out there (besides the Home Base in Ellensburg)!!! My children attend the Center in Ellensburg and when we found out that there was one being opened in Moses Lake I knew I needed to spread the word and help in any way I can!
This Childcare Center will go above and beyond to…
Creative center has been a great experience for our family. The staff made us feel comfortable, and it’s feel they really care about the kids, not just keeping them busy. My child went home talking about the activities they did that day, and it’s obvious they’re are learning while having fun. Th facility are clean and I feels safe for my children, which was a big factor for us. I also appreciate how well they communicate us, having us updated and quick responses has given me a lot of peace of mind. Overall, we’ve been really happy here and would definitely recommend it to other parents.
Eliessia Rodriguez10 reviewsiTotal number of Google reviews Eliessia has written across all businesses on Google Maps, not just this one.
I cannot say enough good things about creative kids! This daycare/school is the best hands down. The teachers are so amazing with the kids. They are so attentive to them! You can tell the employees love their job and it shows when your child is excited to go to school. They use a great program called brightwheel that updates you all day long with photos and logs of activities of your child. You want to put your mind and heart at ease then choose creative kids for your children childcare/school needs. 💓
Keeho Herremans4 reviewsiTotal number of Google reviews Keeho has written across all businesses on Google Maps, not just this one.
I had an absolutely phenomenal experience with this daycare facility. I’ve taken my son to other daycares that made me feel uneasy. With creative kids, they made me feel extremely comfortable bringing my son here. They were very attentive to all the kids and posted updates about my son on a regular basis. I feel like everyone genuinely cares about the kids. They also were able to get my son in on a relatively short notice and were affordable. This is hands down the best daycare I’ve ever been to and I highly recommend them. Thank you to all the staff.
Kate Parker7 reviewsiTotal number of Google reviews Kate has written across all businesses on Google Maps, not just this one.
I absolutely love this pre school and most importantly so does my daughter. she has been going here since 2022 and will soon age out as she is entering kindergarten and we’re so sad. Brandi the administrator has more compassion and empathy and understanding for kids than I have ever seen. She has created such a wonderful atmosphere for the kids and as well as her employees. The teachers and staff are wonderful human beings and I’m just thankful my daughter got to be a part of it for as long as she did. She is SO ready for kindergarten from what she’s learned at creative kids. We will be sad to be moving on..
Response from the owner · 2 years ago
Wow! What amazing, kind & thoughtful words Kate. Thank you so much for being apart of CKML. We agree, Brandi & the teachers are so amazing & their passion for early learning shows daily. Again, thank you. 💕
CCSLocal Guide · 43 reviewsiTotal number of Google reviews CCS has written across all businesses on Google Maps, not just this one.
The staff are pretty nice and seem to care a lot about the kids. I don't really like the size of the facility for 12 toddlers (though it meets min requirements), or the fact that there are a lot of rocks and asphalt outside where the kiddos play versus more grass.
I don't like their pricing because I was under the impression that my child would be on more of a drop-in schedule, because I don't have a job and I was just trying to get her used to daycare. It turns out the contract was "part-time", and I had to pay $415 for days she didn't even attend.
I think they're good overall. Just make sure you're completely aware of what contract you have with them.
Christy SundstromLocal Guide · 7 reviewsiTotal number of Google reviews Christy has written across all businesses on Google Maps, not just this one.
Would not trust my kid with anyone else. The staff is beyond amazing!
Amanda Rae ArmstrongLocal Guide · 27 reviewsiTotal number of Google reviews Amanda has written across all businesses on Google Maps, not just this one.
Literally the BEST Childcare Center out there (besides the Home Base in Ellensburg)!!! My children attend the Center in Ellensburg and when we found out that there was one being opened in Moses Lake I knew I needed to spread the word and help in any way I can!
This Childcare Center will go above and beyond to properly help and teach your children and also keep them safe! Mrs. Jessica is super nice, super caring and really funny and has the BIGGEST heart. We miss her dearly from Ellensburg BUT we know that this is the BEST thing for her and her family!
If you want your children to go to an amazing Childcare Center, this is the place for you!
Positive: Responsiveness, Reliability, Quality, Professionalism, Value
Kristina Jenks2 reviewsiTotal number of Google reviews Kristina has written across all businesses on Google Maps, not just this one.
CKLC is an amazing , safe , loving and welcoming environment for your children! They take childcare to a whole new level ! It’s a second home and family not a daycare. They truly and genuinely learn to love your family and take them in as their own ! They care deeply about their academics as well as their safety and happiness ! If you as a parent want peace of mind while you’re away , CREATIVE KIDS LEARNING CENTER IS THE PLACE TO BE ! The director Jessica is the most genuine caring individual I know ❤️ !
Positive: Reliability, Quality, Professionalism
Mita Love CLocal Guide · 17 reviewsiTotal number of Google reviews Mita has written across all businesses on Google Maps, not just this one.
All five of my children have been Creative Kids, and loved every second of it!. My oldest who is now twenty is a teacher there now herself. As a single parent and working mom I appreciated Creative Kids in so many ways. It was a loving, safe, and caring environment that made my kiddos happy. It is so hard to leave your kiddos as early as 3 months to return back to work and CKLC made this transition so much more bearable. I will praise them every chance I get as they were the other parent in a sense for my littles. They helped to extend our family, love, support, and encourage my children's growth and be there cheering us all on every step of the way. Every single one of my kiddos teachers cried when my kiddos went off to the next classroom, tears of joy and pride, and when they were too old to attend each and every one of my kids looked forward to going to see their teachers and hug them and let them know how school was going. I still have three kids in creative kids, one teaching as an adult and a 1st grader and toddler. I couldn't think of a better more loving environment for my babies. They helped with every milestone, poured genuine love and encouragement into me and my littles and grew with us. I can not praise them enough! There is no place I would rather have my babies be when they can't be with me! 110% best care you can find!
Positive: Responsiveness, Reliability, Quality, Professionalism, Value
