Experts Reviews · Company report
Creative Moving and Packing, LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%15+1.1Craft & service penalty90−1Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

Creative Moving and Packing, LLC

Phoenix, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #253Position by Experts Score among all companies we track in this category. of 391 movers · 4.9★ from 442 Google reviews

Report card

Percentile vs other movers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Creative Moving and Packing, LLC is better than 93% of movers.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Creative Moving and Packing, LLC is better than 92% of movers.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Creative Moving and Packing, LLC is better than 90% of movers.A
90
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Creative Moving and Packing, LLC is better than 100% of movers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Creative Moving and Packing, LLC is better than 100% of movers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Creative Moving and Packing, LLC is better than 15% of movers.F
15

Reviews for your job

Customers hired Creative Moving and Packing, LLC for 7 kinds of job.

Creative Moving and Packing, LLC for in-state moving

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Jobs reviewedHow many Google reviews are tagged with this job.29
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000–1,500
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$805–$2.1k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “In-state moving”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#45 / 261
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 29 Google reviews tagged “In-state moving” · showing 20

Gigi2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Ivan, Anthony and Roy were incredibly fast, efficient and gentle with my belongings, most importantly my plants. They move like ninjas! They had a kind disposition, and created a professional yet lighthearted atmosphere. I had been ridiculously stressed about the move and was behind on packing. I was going to…

Paid $1,000–1,500Great priceIn-state moving
Christopher4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I don’t leave reviews often, but this team has earned it. This is the third time I’ve used this company, and somehow they continue to exceed my expectations every single time. From start to finish, the crew was punctual, professional, and incredibly hardworking. They handled every item with care, worked efficiently…

Paid $1,000–1,500Great priceLocal movingMoving-related packingOversized-item moving
AstorLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I’d like to thank Creative Moving and Packing for making my moving experience a breeze. Jose, Jacob, and Ignacio all did a great job getting my things from my apartment in PHX to my new home in Tempe without any issues. I highly recommend these movers!!

Great priceLocal movingOversized-item movingIn-state moving
The2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Anthony, Roy, and Ivan did an amazing job. They helped me when I had limited time to pack and clean before my move. They were friendly, fast, and helpful. Would absolutely recommend and use again.

Paid $600–800Great priceLocal movingMoving-related packingOversized-item moving
kellyLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I used Creative Moving a couple weeks ago, and y’all … they are 10/10 service and people. We cannot recommend them enough. They made the moving process sooooo easy! They moved my very large, heavy items (including 2 Pelotons) with care. Extremely fair pricing. I will absolutely use them and recommending them to everyone I know. Thank you all so so much!!

Paid $800–1,000Great priceLocal movingMoving-related packingOversized-item moving
Jaleeza1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I can not say enough about this moving company and how amazing they were! I'm a military kid so I grew up moving around the country. It always made me nervous even for a local move there's a lot of planning that goes into it, but did this team support me the whole way! From explaining the cost and also calling to…

In-state movingLocal moving+ Responsiveness+ Punctuality+ Quality
JenniferLocal Guide · 86 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We have use Creative before, and they are absolutely awesome. Fast, organized, careful, STRONG and really personable. I will not use another moving company, they exceeded my expectations for the 2nd time! Highly recommend!

In-state movingLocal movingOversized-item moving+ Responsiveness+ Punctuality+ Quality
Sylvia6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

William and Sean came to help me and my boyfriend move today and we were blown away!! I’ve never used movers before and I cannot be happier with their service. I mean, they took care of EVERYTHING. They were honest with pricing and up front, they didn’t try to nickel and dime you. Most importantly, they were just…

In-state movingLocal moving+ Responsiveness+ Punctuality+ Quality
SAD13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The movers were extremely courteous and even helped us decide the best location to place furniture in rooms. I would definitely use them again!

In-state movingLocal movingOversized-item moving+ Responsiveness+ Punctuality+ Quality
Doug8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

They were on time, very professional, everything arrived in perfect condition, very quick, would highly recommend.

In-state movingSenior moving+ Responsiveness+ Punctuality+ Quality
Steven1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Josh, Cisco, and Rob were great! They wrapped everything with blankets and/or shrink wrap to ensure my furniture was safe. They were professional, fun to be around, and moved the entire house quickly and efficiently. I hope to not move again, but if I do I’m definitely calling Creative Moving.

In-state moving+ Responsiveness+ Punctuality+ Quality
Scot14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great guys, great company. I used them four times for local and out of state moves. Nearly flawless execution and very quick. Prices are fair and reasonable.

In-state movingLocal movingInterstate moving+ Responsiveness+ Punctuality+ Quality
Sara4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

These guys were amazing. They packed my stuff and moved amy furniture in a timely manner. They were very professional and so nice. I would recommend them to anyone with a move.

In-state movingMoving-related packing+ Responsiveness+ Punctuality+ Quality
Melanin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Best Decision made to go with this company.

In-state movingLocal movingOversized-item moving+ Responsiveness+ Punctuality+ Quality
MattLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Creative was my choice for a love from North Phx to S. Scottsdale and what a great choice it was. They showed up on time and hustled until the unloaded the entire truck. I was shocked by how efficient the crew was and very appreciative of the care they took with our furniture. Lorenzo and his crew were top notch!

In-state movingLocal moving+ Punctuality+ Professionalism+ Value
Jill10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Creative Moving did a great job- the crew was very skilled, friendly, respectful and efficient. Definitely recommend!

In-state movingLocal movingMoving-related packing+ Responsiveness+ Punctuality+ Quality
Michelle8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

They were so professional and helpful. They did a fantastic job!

In-state moving+ Responsiveness+ Punctuality+ Quality
Elysha5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We recently used Creative Moving and Packing to help us move from an apartment to single-family home. William, Ronnie, and Rock were timely, professional, and personable. Our apartment had a slippery steel spiral stair case that has made moving difficult in the past, but they worked as a team to get our furniture…

In-state movingLocal moving+ Responsiveness+ Punctuality+ Quality
Sandra6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Cisco and his team were super quick! I was worried that the hourly charge would mean they'd be dragging their feet, but quite the opposite! They were quick and efficient! Super careful with my items, and very good at communicating to make sure they put my furniture/boxes in the rooms I wanted them. I could tell they…

In-state movingMoving-related storageOversized-item moving+ Responsiveness+ Punctuality+ Quality
Randi5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

In-state moving+ Responsiveness+ Punctuality+ Quality

Show more in-state moving reviews (9 more) →

Price

$805-16% vs typical movers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 74%Reasonable 23%Overpriced 2%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Local moving90$569–$1.5k
In-state moving29$805–$2.1k
Moving-related packing26$478–$1.5k
Oversized-item moving23$228–$680
Moving-related storage9$295–$986
Senior moving6$556–$1.6k
Interstate moving6$1.6k–$4.8k

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