Analyzing 8,521,9868.5M ReviewsFor 24,18324.2K Experts

Experts Reviews · Company report
Creative Moving and Packing, LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%15+1.1Craft & service penalty90−1Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

Creative Moving and Packing, LLC

Phoenix, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #253Position by Experts Score among all companies we track in this category. of 391 movers · 4.9★ from 442 Google reviews

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Report card

Percentile vs other movers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Creative Moving and Packing, LLC is better than 93% of movers.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Creative Moving and Packing, LLC is better than 92% of movers.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Creative Moving and Packing, LLC is better than 90% of movers.A
90
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Creative Moving and Packing, LLC is better than 100% of movers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Creative Moving and Packing, LLC is better than 100% of movers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Creative Moving and Packing, LLC is better than 15% of movers.F
15

Reviews for your job

Customers hired Creative Moving and Packing, LLC for 7 kinds of job.

Creative Moving and Packing, LLC for interstate moving

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$800–1,000
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$1.6k–$4.8k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “Interstate moving”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#83 / 165
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 6 Google reviews tagged “Interstate moving”

Lauren2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

We had the absolute best experience with our movers today. Jose, Jacob, and Ignacio worked tirelessly packing up our entire home, and their professionalism, efficiency, and positive attitudes never wavered. They handled everything with so much care and made what could have been a stressful day feel completely…

Paid $1,600–1,800Great priceInterstate movingLocal movingMoving-related packing
Missy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Nacho, Roy and Ivan were fantastic. We made a couple of stops before our final destination of the storage unit. They were so great I’m going to request them when I move out of the storage unit and into my new house.

Paid $800–1,000Great priceInterstate moving
Scot14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great guys, great company. I used them four times for local and out of state moves. Nearly flawless execution and very quick. Prices are fair and reasonable.

In-state movingLocal movingInterstate moving+ Responsiveness+ Punctuality+ Quality
Patricia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Excellent movers! Very efficient. All of our furniture was securely wrapped and everything was carefully handled. Nothing was lost or damaged in our cross-country move, and the pick-up and delivery were on time, even though our move occurred during the worst weather week of the year. All of the men were professional and friendly. True moving experts.

Interstate moving+ Responsiveness+ Punctuality+ Quality
MichaelLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I have to say that everyone from Creative from the GM to the guys wrapping and loading were fantastic. Unfortunately this made just one person seem less than friendly who was admin personnel. However the excellent service, perfect loading and early arrival out of state makes that completely go away. Shout out to…

Interstate movingMoving-related packing+ Responsiveness+ Punctuality+ Quality
Della1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Interstate movingOversized-item movingMoving-related packing+ Professionalism

Price

$805-16% vs typical movers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 74%Reasonable 23%Overpriced 2%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Local moving90$569–$1.5k
In-state moving29$805–$2.1k
Moving-related packing26$478–$1.5k
Oversized-item moving23$228–$680
Moving-related storage9$295–$986
Senior moving6$556–$1.6k
Interstate moving6$1.6k–$4.8k

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