Analyzing 8,521,9868.5M ReviewsFor 24,18324.2K Experts

Experts Reviews · Company report
Creative Moving and Packing, LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%15+1.1Craft & service penalty90−1Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

Creative Moving and Packing, LLC

Phoenix, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #253Position by Experts Score among all companies we track in this category. of 391 movers · 4.9★ from 442 Google reviews

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Report card

Percentile vs other movers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Creative Moving and Packing, LLC is better than 93% of movers.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Creative Moving and Packing, LLC is better than 92% of movers.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Creative Moving and Packing, LLC is better than 90% of movers.A
90
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Creative Moving and Packing, LLC is better than 100% of movers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Creative Moving and Packing, LLC is better than 100% of movers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Creative Moving and Packing, LLC is better than 15% of movers.F
15

Reviews for your job

Customers hired Creative Moving and Packing, LLC for 7 kinds of job.

Creative Moving and Packing, LLC for moving-related storage

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$295–$986
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Moving-related storage”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#58 / 170

All 9 Google reviews tagged “Moving-related storage”

NyashaLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Edit: just had my EIGHTH experience with Creative Moving and Packing. This time I had Anthony, Ivan, Roy, and Louie. They were AMAZING! It was even more cool because they are family and the vibes were just so good. They were careful, professional, and just a joy to be around. Can’t wait to do it again soon! I have…

Customer photo from Nyasha's review
Local movingMoving-related storageMoving-related packing+ Responsiveness+ Punctuality+ Quality
BrendaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

This is the second time we have used Creative Moving for substantial moves. Again , they were beyond amazing! Josh, Rob, and Rock were extremely hard working not to mention the 114 degree heat!! They were kind, efficient and we’re very patient with me and my choices. They were all great guys!! They moved from and…

Local movingMoving-related storage
Arthur5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Work was very professional and they were very careful with the furniture and other items we were very happy with them . 😀😊😄

Local movingMoving-related storage+ Responsiveness+ Punctuality+ Quality
Carol4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Creative Moving is simply the best. They moved our office furniture from our previous office and stored it until our new building was ready. On BOTH moves René’s team did a fantastic job moving our office furniture. They man-handled a VERY heavy conference room table plus all the rest of our furniture. Creative…

Local movingMoving-related storageOversized-item moving+ Responsiveness+ Punctuality+ Quality
Renee6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The crew was on time. Very respectful & hardworking

Local movingMoving-related storageMoving-related packing+ Responsiveness+ Punctuality+ Quality
Sandra6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Cisco and his team were super quick! I was worried that the hourly charge would mean they'd be dragging their feet, but quite the opposite! They were quick and efficient! Super careful with my items, and very good at communicating to make sure they put my furniture/boxes in the rooms I wanted them. I could tell they…

In-state movingMoving-related storageOversized-item moving+ Responsiveness+ Punctuality+ Quality
NancyEdited 5 years ago★★★★★

Rating only, no written review.

In-state movingLocal movingMoving-related storage+ Responsiveness+ Punctuality+ Quality
Jenny3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Moving-related storage+ Value
LoLITEMEDIA3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

In-state movingLocal movingMoving-related storage+ Responsiveness+ Punctuality+ Quality

Price

$805-16% vs typical movers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 74%Reasonable 23%Overpriced 2%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Local moving90$569–$1.5k
In-state moving29$805–$2.1k
Moving-related packing26$478–$1.5k
Oversized-item moving23$228–$680
Moving-related storage9$295–$986
Senior moving6$556–$1.6k
Interstate moving6$1.6k–$4.8k

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