iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%71+5Craft & service penalty97−0.3Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#25 of 43 landscapersiPosition by Experts Score among all companies we track in this category. · better than 43%
4.8★★★★★46 Google reviews · 24 photos
93%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Creekscape Design LLC Landscape Design & Installation, Retaining Walls, Garden Design at a glance
Customers frequently praise the company for punctuality, clear communication, and competitive pricing during landscape design, hardscaping, and retaining wall projects. Reviewers highlight the team's professionalism, attention to detail, and use of native plants in creating functional outdoor spaces. One criticism involves a dispute over a warranty for planted shrubs, where the owner allegedly refused to replace a dying plant despite the customer claiming compliance with agreed-upon terms.
Google rating: 4.8 out of 5 from 46 reviews (93% five-star).
Reviews on this page: 46 Google reviews (45 with written comments, 12 with photos).
Owner responses: the business replied to 50% of reviews.
Most recent review: August 12, 2026.
Service: Landscaper serving Dundee, Oregon.
Data from Google, last updated October 28, 2026.
Score profile vs other landscapers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
This companyLandscapers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Creekscape Design LLC Landscape Design & Installation, Retaining Walls, Garden Design: 88/100 on this factor. Category median: 89.A
88
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Creekscape Design LLC Landscape Design & Installation, Retaining Walls, Garden Design: 86/100 on this factor. Category median: 88.A
86
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Creekscape Design LLC Landscape Design & Installation, Retaining Walls, Garden Design: 97/100 on this factor. Category median: 97.A
97
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Creekscape Design LLC Landscape Design & Installation, Retaining Walls, Garden Design: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Creekscape Design LLC Landscape Design & Installation, Retaining Walls, Garden Design: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Creekscape Design LLC Landscape Design & Installation, Retaining Walls, Garden Design: 71/100 on this factor. Category median: 67.B
71
Bar = this company · dark tick = category median.
Star ratings
46 Google reviews we collected
4.8of 5
5 stars4393%
4 stars12%
3 stars00%
2 stars12%
1 star12%
Praise vs complaints
Phrases our text analysis found in 45 written reviews
100%praise
Praise97100%
Complaints00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude2223%
Quality & results2122%
Speed & response1819%
Would recommend1616%
Communication1010%
Price & value77%
Honesty & trust33%
What customers talk about
We read 45 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The design incorporates native plants and habitat‑friendly features, and it’s impressively low maintenance, which makes enjoying the space even easier.”
“Creekscape did an absolutely fantastic job converting a struggling lawn into a beautiful and functional shade garden.”
“We appreciated their prompt communication, detailed bid, and responsiveness to our ideas and needs.”
“I highly recommend Juan and his company to anyone looking for a professional landscape and hardscape designer.”
“They listened to our ideas and elevated them into something far beyond what we imagined.”
“Professional, on time and a fair price, I would highly recommend them!”
“Everyone on his team was professional and reliable.”
People customers mention
Juan15 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Creekscape Design LLC Landscape Design & Installation, Retaining Walls, Garden Design for 8 kinds of job. Pick one to see what they paid and said.
BBettyLocal Guide · 12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Creekscape did an absolutely fantastic job converting a struggling lawn into a beautiful and functional shade garden. We appreciated their prompt communication, detailed bid, and responsiveness to our ideas and needs. The craftsmanship on every aspect of the garden, particularly the steel borders to the flagstone…
MMichelle3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Excellent work and great service. Good response time and willing to work with you for the best results. Have had them do work a couple of times over the years and will continue to contact them for any landscaping I want done.
Reasonable priceYard landscaping
WWilfredoLocal Guide · 131 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Creekscape Design delivered a spectacular transformation of our backyard. They created a beautiful blend of planting beds and a patio that works perfectly for adult enjoyment while also supporting local wildlife. The design incorporates native plants and habitat‑friendly features, and it’s impressively low…
Outdoor water feature designYard landscapingGarden design
IIngi3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
We are very happy with the people, the process and the results. The price was competitive and quality of the work was great. Juan was very friendly, professional and responsive.
LLorenzo6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Highly recommend Juan and his crew!! They completely renovated our backyard. Rigo and Armando did an extremely thorough job!! Very grateful for the care the team took to build the patio. Watching them do the base compaction, levelling, and grading you can tell they are pros.
Juan understood the idea we had, was…
AAndrew3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Creekscape executed my project exactly how it was envisioned and to a high level of quality. Very satisfied with the outcome of this project and would hire them again for any future work.
Creekscape did an absolutely fantastic job converting a struggling lawn into a beautiful and functional shade garden. We appreciated their prompt communication, detailed bid, and responsiveness to our ideas and needs. The craftsmanship on every aspect of the garden, particularly the steel borders to the flagstone patio and pathway, is top notch. The plants they chose are beautiful. They did an excellent job with the drip system and with fixing our sprinkler box. We could not be more happy. We highly recommend Creekscape. Included in this review is a before and after. I wish our photographs could do the work justice, because it really is quite amazing in person.
Response from the owner · 2 months ago
Thank you for the lovely review, Betty. We're glad you are pleased with our work. We know you'll enjoy the garden for years to come! Best, Juan
M
Michelle Whitney3 reviewsiTotal number of Google reviews Michelle has written across all businesses on Google Maps, not just this one.
Excellent work and great service. Good response time and willing to work with you for the best results. Have had them do work a couple of times over the years and will continue to contact them for any landscaping I want done.
Price assessment: Reasonable price
Services: Yard landscaping
Response from the owner · 2 months ago
Thank you so much. We appreciate you taking the time to share your experience. It was a pleasure working with you.
W
Wilfredo FigueroaLocal Guide · 131 reviewsiTotal number of Google reviews Wilfredo has written across all businesses on Google Maps, not just this one.
Creekscape Design delivered a spectacular transformation of our backyard. They created a beautiful blend of planting beds and a patio that works perfectly for adult enjoyment while also supporting local wildlife. The design incorporates native plants and habitat‑friendly features, and it’s impressively low maintenance, which makes enjoying the space even easier.
The team was professional, creative, and attentive from start to finish. They listened to our ideas and elevated them into something far beyond what we imagined. The installation was smooth, the craftsmanship is excellent, and the final result feels like a peaceful outdoor retreat that’s alive with nature.
If you’re looking for a landscape design company that combines beauty, functionality, wildlife‑friendly features, and low‑maintenance living, Creekscape Design LLC is exceptional. We couldn’t be happier with the outcome.
Thank you for your kind words and 5-star review! We truly appreciate you taking the time to share your experience. It was a pleasure working with you, and we’re so glad to hear you were happy with the results. Thank you for choosing us!
I
Ingi Ibarra3 reviewsiTotal number of Google reviews Ingi has written across all businesses on Google Maps, not just this one.
We are very happy with the people, the process and the results. The price was competitive and quality of the work was great. Juan was very friendly, professional and responsive.
Response from the owner · 8 months ago
Thank you for the kind words!😊
C
CJD Delelee2 reviewsiTotal number of Google reviews CJD has written across all businesses on Google Maps, not just this one.
Highly recommend Juan and his crew!! They completely renovated our backyard. Rigo and Armando did an extremely thorough job!! Very grateful for the care the team took to build the patio. Watching them do the base compaction, levelling, and grading you can tell they are pros.
Juan understood the idea we had, was flexible, and we appreciate the communication he had with us throughout the process. The products used as shown in the images are very high quality. Thank you!
Response from the owner · a year ago
Thank you for taking the time to share your positive experience, Lorenzo. It was a pleasure working with you. -Juan
A
Andrew Shepard3 reviewsiTotal number of Google reviews Andrew has written across all businesses on Google Maps, not just this one.
Creekscape executed my project exactly how it was envisioned and to a high level of quality. Very satisfied with the outcome of this project and would hire them again for any future work.
Response from the owner · a year ago
Thank you for the kind words, and photos, Andrew. We are glad to hear you are happy!
🙌
C
Charae GLocal Guide · 12 reviewsiTotal number of Google reviews Charae has written across all businesses on Google Maps, not just this one.
December 2024 update:
We used Creekscape Design again for another project and continue to be pleased with the work Juan and his team do.
They not only do a great job delivering on the design, they start when they say they will and they wrap up when they say they will. It seems hard to find companies who can do that these days.
And they are kind and friendly and patient with all of my questions! We still highly recommend working with this team.
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We are very happy with the hardscaping work Juan and his team did for us recently! I literally look out into our backyard every day and am thrilled with the results.
We were in desperate need of better grading, drainage, and mud management with our two dogs. The biggest issue was that our grass had stopped growing, despite our best efforts. The lack of sun/increased shade throughout the year, the rain of course, and eight paws running through the yard left our backyard a large mudpit. And because the grass stopped growing, the ground had hardened, forcing even more water to run towards our house, flooding our garage.
Juan was amazing - he listened to all of our needs and recommended pavers and artificial grass along with fixing the grading and drainage. His team was incredibly punctual and professional - and thoughtful! For example, ensuring our temporary fencing was replaced each night to keep the dogs in and helping us move our trash cans on trash day. Above and beyond.
I had interviewed two other companies - one would only give me a quote for design work (and in the quote literally reiterated the requirements I had given them - no indication of what the solution might be) and the other quote seemed high and was hard to envision.
We really loved working with Juan - he is very professional and down-to-earth. You can tell he really cares about each project. With Creekscape, there were no design fees which I greatly appreciated.
When the project was complete, I could envision the family gatherings we will have here now. And after several weeks of rain, I can happily report I haven't had to clean one muddy paw! And there is no sign of water in our garage.
Grateful for the Creekscape team. Definitely would recommend!
Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
M
Monique Baham1 reviewiTotal number of Google reviews Monique has written across all businesses on Google Maps, not just this one.
It was great working with Creekscape Design LLC on redoing the landscape in my backyard. Juan worked with me to create a design that was beautiful, met my needs for the area, and fit my budget. Everyone on his team was professional and reliable. They worked hard and finished the job a few days earlier than estimated. I love the native plants and flowers that Juan chose. I’m looking forward to watching the plants grow and flourish in the years to come.
