Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
Crews Complete Pest Solutions logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

Crews Complete Pest Solutions

Fort Myers, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #12Position by Experts Score among all companies we track in this category. of 66 bed bug exterminators · 5.0★ from 219 Google reviews

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Report card

Percentile vs other bed bug exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Crews Complete Pest Solutions is better than 96% of bed bug exterminators.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Crews Complete Pest Solutions is better than 95% of bed bug exterminators.A
95
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Crews Complete Pest Solutions is better than 100% of bed bug exterminators.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Crews Complete Pest Solutions is better than 100% of bed bug exterminators.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Crews Complete Pest Solutions is better than 100% of bed bug exterminators.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Crews Complete Pest Solutions is better than 100% of bed bug exterminators.A
100

Reviews for your job

Customers hired Crews Complete Pest Solutions for 8 kinds of job.

Crews Complete Pest Solutions for flea & mite extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$120–140
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$90–$282
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Flea & mite extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#11 / 32
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 11 Google reviews tagged “Flea & mite extermination”

KarenLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

I cannot say enough good things about this company! Mike was absolutely amazing from start to finish. They were able to come out basically the same day, which was such a huge relief for us. Mike was extremely knowledgeable, professional, and helpful. He took the time to explain everything to us, teach us what to…

Paid $160–180Great priceHome inspectionHornet & wasp exterminationRodent extermination
TarsisLocal Guide · 165 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Updating my review because I just wanted to show their potential clients truth. They are consistent. They are STILL an amazing Team. They don't try to price gouge, they don't push for a bigger package. They let the clients lead, which I can respect. Past review: Such a great team! I appreciate the knowledge,…

Paid $120–140Great priceHome inspectionTermite inspectionFlea & mite extermination
Ron13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Rich from Crews Complete Pest Solutions came yesterday for our quarterly service, and as always, the work was exceptional! After applying the pesticide, he spent a lot of time carefully removing all the cobwebs from our pool cage. Their customer service is also top-notch. A few weeks ago, we found fleas on our…

Great priceFlea & mite exterminationGeneral pest inspectionCockroach extermination
AmyLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Brandon and Frankie Are very knowledgeable!! We live in Greenbrier (the woods) ion a Brand new home, they have done an amazing job every time they come out. I have a yearly contract with them and it’s worth every penny! I recommend them to everyone!

Great priceHome inspectionHornet & wasp exterminationSpider extermination
BradLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Always A+ service! This new guy they hired is awesome! Brandon

Termite exterminationSpider exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
Gary4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Crews Complete Pest Solutions stands out as the finest pest control company I've encountered. Mike, the Owner/Technician, impressed me with his punctuality, politeness, and attention to detail, all of which were immensely valued. He patiently listened to my inquiries, responded with utmost professionalism, and…

Ant exterminationBug & insect exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
Cindy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Mike is very good at his job. He’s very nice and polite and is very professional. I would highly recommend him.

Flea & mite exterminationService not listed+ Responsiveness+ Punctuality+ Quality
MrLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mike was a professional and down to earth guy ! It was a pleasure dealing with him. He was quick and concise with everything. Would recommend to anyone for his services ! Offers Military discounts as well !!

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Richard15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great Company and Mike explained everything. 5 Stars Richie Bokeelia FL

Cockroach exterminationFlea & mite exterminationHome inspection+ Responsiveness+ Punctuality+ Quality
Jacob7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

friendly staff has my lawn shining and bug free my kids can finally play in the yard!

Customer photo from Jacob's review
Ant exterminationBat exterminationBed bug extermination+ Responsiveness+ Punctuality+ Quality
Robert6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

First time customer and the service was impeccable! Mike was on time and greeted me in a professional and courteous manner. He listened to the explanation of the issue I was having and had a remedy ready immediately. He went about the interior and exterior of my home and took great care to clean as he went.…

Ant exterminationBat exterminationBed bug extermination+ Responsiveness+ Punctuality+ Quality

Price

$110+1% vs typical bed bug exterminators

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 58%Reasonable 40%Overpriced 2%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection39$63–$124
Bug & insect extermination27$73–$133
Ant extermination23$56–$246
Spider extermination22$88–$161
Cockroach extermination21$91–$323
Home inspection21$66–$153
Rodent extermination17$88–$371
Termite extermination14$103–$371

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