Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Crews Complete Pest Solutions logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

Crews Complete Pest Solutions

Fort Myers, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #12Position by Experts Score among all companies we track in this category. of 66 bed bug exterminators · 5.0★ from 219 Google reviews

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Report card

Percentile vs other bed bug exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Crews Complete Pest Solutions is better than 96% of bed bug exterminators.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Crews Complete Pest Solutions is better than 95% of bed bug exterminators.A
95
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Crews Complete Pest Solutions is better than 100% of bed bug exterminators.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Crews Complete Pest Solutions is better than 100% of bed bug exterminators.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Crews Complete Pest Solutions is better than 100% of bed bug exterminators.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Crews Complete Pest Solutions is better than 100% of bed bug exterminators.A
100

Reviews for your job

Customers hired Crews Complete Pest Solutions for 8 kinds of job.

Crews Complete Pest Solutions for termite inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.13
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$121–$371
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Termite inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#10 / 48
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 13 Google reviews tagged “Termite inspection”

Larry4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

Brandon was very efficient, knowledgeable, and thorough. Most importantly, he didn’t to make it worse than it was in order to drive up the price.

Termite inspection
Angela1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Have been using Crews Complete Pest Solutions since the beginning of the year for several different services. They are very affordable and professional. Would highly recommend.

Paid $200+Great priceHome inspectionTermite inspectionTermite extermination
KarenLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

I cannot say enough good things about this company! Mike was absolutely amazing from start to finish. They were able to come out basically the same day, which was such a huge relief for us. Mike was extremely knowledgeable, professional, and helpful. He took the time to explain everything to us, teach us what to…

Paid $160–180Great priceHome inspectionHornet & wasp exterminationRodent extermination
TarsisLocal Guide · 165 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Updating my review because I just wanted to show their potential clients truth. They are consistent. They are STILL an amazing Team. They don't try to price gouge, they don't push for a bigger package. They let the clients lead, which I can respect. Past review: Such a great team! I appreciate the knowledge,…

Paid $120–140Great priceHome inspectionTermite inspectionFlea & mite extermination
terryLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Crews complete continues to provide excellent, efficient and professional service. Mike is a pleasure to deal with and we highly recommend thei service program.

Great priceRodent exterminationTermite inspectionTermite extermination
cmac10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Mike is the best. He was very patient with me and my two realtors who asked a lot of questions. Took care of my problem fast. He has always been there for me when I needed help with a problem inside and outside.

Paid $200+Great priceTermite inspectionTermite extermination
PattyLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

11/19/24. As always, I highly recommend Crews for pest control. Associates are professional, kind and courteous. Great job, guys! 7/16/2024 Crews is the best! Always go above and beyond. I especially love how attentive they are to the pool cage. Thanks again, Mike! January 2024: I can always depend on Mike at…

Home inspectionTermite inspectionSpider extermination+ Responsiveness+ Punctuality+ Quality
RoseLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Crews Complete Pest Solutions are the best! Very courteous and professional.

Termite inspectionTermite exterminationGeneral pest inspection
MRonLocal Guide · 46 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Mike was very responsive to my call for service I needed asap. He arrived at the home, took great notes and treated my home as if it was his own! Highly recommend Crews for your total pest control needs!

Paid $200+Great priceTermite inspection
Richard15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great Company and Mike explained everything. 5 Stars Richie Bokeelia FL

Cockroach exterminationFlea & mite exterminationHome inspection+ Responsiveness+ Punctuality+ Quality
Jacob7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

friendly staff has my lawn shining and bug free my kids can finally play in the yard!

Customer photo from Jacob's review
Ant exterminationBat exterminationBed bug extermination+ Responsiveness+ Punctuality+ Quality
Robert6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

First time customer and the service was impeccable! Mike was on time and greeted me in a professional and courteous manner. He listened to the explanation of the issue I was having and had a remedy ready immediately. He went about the interior and exterior of my home and took great care to clean as he went.…

Ant exterminationBat exterminationBed bug extermination+ Responsiveness+ Punctuality+ Quality
ronLocal Guide · 59 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

Rating only, no written review.

Reasonable priceTermite inspectionGeneral pest inspectionCockroach extermination

Price

$110+1% vs typical bed bug exterminators

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 58%Reasonable 40%Overpriced 2%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection39$63–$124
Bug & insect extermination27$73–$133
Ant extermination23$56–$246
Spider extermination22$88–$161
Cockroach extermination21$91–$323
Home inspection21$66–$153
Rodent extermination17$88–$371
Termite extermination14$103–$371

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