Pest control service · Mansfield, TX · reviewed since 2022
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%98+25.6Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#6 of 102 wildlife removal servicesiPosition by Experts Score among all companies we track in this category. · better than 95%
5.0★★★★★82 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
100%reviews answered by the owner
$264typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Critter Stop holds a 5.0 rating from 82 reviews, with the owner responding to all feedback. Customers frequently cite professional conduct, clear communication, and punctuality during services like rodent exclusion, insect treatment, and structural repairs. Recurring themes include thorough inspections, fair pricing, and effective follow-up visits that ensure long-term results. No common criticisms appear in the provided excerpts, as all listed reviews are five stars.
Google rating: 5.0 out of 5 from 82 reviews (100% five-star).
Reviews on this page: 82 Google reviews (78 with written comments, 4 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: September 22, 2026.
Service: Wildlife serving Mansfield, Texas.
Data from Google, last updated October 25, 2026.
Score profile vs other wildlife removal services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and value; weakest: reliability.
Critter StopWildlife Removal Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Critter Stop: 100/100 on this factor. Category median: 93.A
100
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Critter Stop: 98/100 on this factor. Category median: 91.A
98
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Critter Stop: 99/100 on this factor. Category median: 97.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Critter Stop: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Critter Stop: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 92.–
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Bar = this company · dark tick = category median.
Star ratings
82 Google reviews we collected
5.0of 5
5 stars82100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 78 written reviews
99%praise
Praise16199%
Complaints21%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price750%
Reasonable643%
Overpriced00%
Not sure17%
$264+161% vs typical wildlife removal services
Middle half of what 3 customers paid ($95–$385) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude4628%
Quality & results3119%
Would recommend2817%
Speed & response2515%
Communication159%
Price & value127%
Honesty & trust64%
What customers talk about
We read 78 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“…itter stop and their services every employee we had at the house was professional and explained what would happen I highly recommend calling Critter…”
“Tyler did a great job finishing up the work by sealing up several tough to get at access points.”
“…had at the house was professional and explained what would happen I highly recommend calling Critter Stop, trusted group of good people thank you…”
“I cannot recommend Critter Stop enough, from the first initial contact to wrapping up the project, they offered nothing but first class service.”
“Critter Stop came out the very next day to inspect the attic and around the entire house.”
“…eir services every employee we had at the house was professional and explained what would happen I highly recommend calling Critter Stop, trusted gr…”
“Reliable, honest, communicative, fair and will always be in my top contacts!”
“…explained what would happen I highly recommend calling Critter Stop, trusted group of good people thank you…”
People customers mention
Dustin8 reviews
Christian7 reviews
Phillip3 reviews
Aaron3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Critter Stop for 8 kinds of job. Pick one to see what they paid and said.
Skylar10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
Reliable, honest, communicative, fair and will always be in my top contacts! The entire team - from reception to doing the dirty work - stellar all around! Couldn't recommend enough. They TRULY care!!!
Paid $200+Great priceRodent extermination
Freeda2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
We had a raccoon in our attic and Critter Stop put an end to that! The critter got away, but our attic is now safe from further invasion! Thank you very much. My sleepless nights are over!!
I am very happy with Critter stop and their services every employee we had at the house was professional and explained what would happen I highly recommend calling Critter Stop, trusted group of good people thank you
Price assessment: Reasonable price
Services: Rodent extermination
Pest type: Rodents, Other
Response from the owner · a month ago
Thank you so much for the kind words and the recommendation! We are thrilled to hear that every member of our team was professional and took the time to explain everything clearly throughout the process. At Critter Stop, being a trusted and reliable rodent exterminator for our customers is something we take great pride in. We truly appreciate you welcoming us into your home and look forward to being here for you whenever you need us again!
Chris Rodriguez9 reviewsiTotal number of Google reviews Chris has written across all businesses on Google Maps, not just this one.
Critter stop is the absolute best..best pricing genuine people that care and do the job right..
Chisam the owner is amazing👍
Response from the owner · a week ago
Thank you so much for the amazing review! We are thrilled to hear that our pricing, service, and the genuine care our team puts into every job came through for you. At Critter Stop, doing the job right and truly caring about our customers is what we are all about. We truly appreciate your kind words and your trust in us. We look forward to being here for you whenever you need us again!
Ryan Leona8 reviewsiTotal number of Google reviews Ryan has written across all businesses on Google Maps, not just this one.
Tyler was very kind and professional and honestly a pleasure to speak with!
Price assessment: Great price
Services: Rodent extermination
Response from the owner · 2 months ago
Thank you so much for the kind words! We are thrilled to hear that our technician was kind, professional, and made the whole experience genuinely enjoyable. That is exactly the type of interaction we want every Critter Stop customer to have on every single visit. We truly appreciate you taking the time to share your feedback and for trusting us with your home. We look forward to serving you again whenever you need us!
Kurtis Hutsell2 reviewsiTotal number of Google reviews Kurtis has written across all businesses on Google Maps, not just this one.
Critter Stop did a complete assessment and remediation of rodent and bird access points around our entire residence. Tyler did a great job finishing up the work by sealing up several tough to get at access points. The work was done quickly and professionally.
Price assessment: Reasonable price
Services: Rodent extermination
Response from the owner · 2 months ago
Thank you so much for sharing your experience! We are thrilled to hear that our team did a thorough job assessing and sealing every rodent and bird access point around your home, including the tough ones. That complete and professional approach to rodent control is exactly what we pride ourselves on at Critter Stop. We truly appreciate you trusting us with your home and look forward to being here for you whenever you need us again!
Ron Hopson8 reviewsiTotal number of Google reviews Ron has written across all businesses on Google Maps, not just this one.
I'm happy to say the critter stop personal who worked on my house today were very professional, they were David, Garrett and Pili, all there were friendly, professional and very knowledgable of the work needed. I have never been disappointed in their workmanship and courtesy. I hope to see them again on the next go around, thank you... Ron Hopson 06/09/2026
Response from the owner · 4 months ago
Thank you so much Ron! We are thrilled to hear that our team was professional, friendly, and knowledgeable throughout the entire visit. That is exactly the standard we hold ourselves to at Critter Stop. Delivering reliable pest control and wildlife removal service with courtesy and expertise on every single visit is what we are all about. We truly appreciate your continued trust in us and look forward to seeing you on the next visit!
Rhonda Bearden4 reviewsiTotal number of Google reviews Rhonda has written across all businesses on Google Maps, not just this one.
Cynthia did a fantastic job! She explained everything so thoroughly and you can tell she loves bugs and her job! She is so sweet and has excellent customer service skills. I love that she taught me something without it feeling like a lesson!
Price assessment: Great price
Services: Hornet & wasp extermination, Spider extermination, Mosquito extermination, Bug & insect extermination, Ant extermination
Response from the owner · 5 months ago
Thank you, Rhonda! We’re thrilled Cynthia provided such thorough, friendly service and made learning enjoyable. We’ll share your kind words with her and the team. Please reach out anytime if you need anything else.
Emily Harenda3 reviewsiTotal number of Google reviews Emily has written across all businesses on Google Maps, not just this one.
Cynthia is the best!! She took care of our ant situation and even worked in the rain! Highly recommend Critter Stop and ask for Cynthia!
Price assessment: Great price
Response from the owner · 6 months ago
Thank you for the great feedback. We are glad your ant issue was handled effectively and that you had such a positive experience, even with the weather challenges. Providing reliable and thorough Pest Control service in Fort Worth is what we strive for every day.
We truly appreciate your recommendation and your trust in Critter Stop. If you ever need help with ants, other pests, or ongoing prevention, our team is always here to help keep your home protected.
Skylar Falenofoa10 reviewsiTotal number of Google reviews Skylar has written across all businesses on Google Maps, not just this one.
Reliable, honest, communicative, fair and will always be in my top contacts! The entire team - from reception to doing the dirty work - stellar all around! Couldn't recommend enough. They TRULY care!!!
Price assessment: Great price
Price: $200+
Services: Rodent extermination
Response from the owner · 10 months ago
Thank you for leaving such a thoughtful review. Hearing that our entire team provided reliable, honest, and caring service means a lot to us. At Critter Stop, we work hard to deliver effective wildlife removal and pest control solutions while keeping communication clear and the experience as easy as possible for our customers. We truly appreciate your trust and your recommendation.
Freeda Goodson2 reviewsiTotal number of Google reviews Freeda has written across all businesses on Google Maps, not just this one.
We had a raccoon in our attic and Critter Stop put an end to that! The critter got away, but our attic is now safe from further invasion! Thank you very much. My sleepless nights are over!!
Price assessment: Not sure
Price: $200+
Services: Rodent extermination
Response from the owner · 11 months ago
Thank you for sharing your experience with Critter Stop. We are glad our wildlife removal team was able to solve the problem and secure your attic so you can finally rest again. Our raccoon removal process is designed to guide the animal out safely through the one way exit we install, which is likely why the raccoon left so quickly. We appreciate your trust and are happy your home is protected again.
demetrius singleton15 reviewsiTotal number of Google reviews demetrius has written across all businesses on Google Maps, not just this one.
Thank you for sharing your experience with Megan. We are glad to hear she provided clear information and professional service during her visit. At Critter Stop, we focus on delivering pest control support that helps homeowners feel informed and protected. We appreciate your trust in our team.
