Analyzing 7,228,9267.2M ReviewsFor 20,49220.5K Experts

Experts Reviews · Company report
Croach Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%85+20.6Value 14%88+12.4Replies to reviews 7%15+1.1Craft & service penalty89−1.1Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORE

Croach Pest Control

Greer, SC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #90Position by Experts Score among all companies we track in this category. of 110 bed bug exterminators · 4.9★ from 1,258 Google reviews

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Report card

Percentile vs other bed bug exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Croach Pest Control is better than 90% of bed bug exterminators.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Croach Pest Control is better than 85% of bed bug exterminators.A
85
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Croach Pest Control is better than 89% of bed bug exterminators.A
89
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Croach Pest Control is better than 88% of bed bug exterminators.A
88
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Croach Pest Control is better than 100% of bed bug exterminators.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Croach Pest Control is better than 15% of bed bug exterminators.F
15

Reviews for your job

Customers hired Croach Pest Control for 8 kinds of job.

Croach Pest Control for cockroach extermination

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Jobs reviewedHow many Google reviews are tagged with this job.60
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.95
Usually paidThe price range customers picked most often for this job.$120–140
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$88–$282
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Cockroach extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#31 / 89
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 60 Google reviews tagged “Cockroach extermination” · showing 20

Cara3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Timothy was wonderful. Knowledgeable, professional and efficient

Rodent exterminationSpider exterminationCockroach extermination
DavidLocal Guide · 43 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Trevor was friendly and professional and most of all on time. Provided the needed service in a fair amount of time. Explained everything he done in a manner which I could understand

Reasonable priceHome inspectionSpider exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
TheLocal Guide · 357 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Excellent service. Every question answered. This is our first and now treatments.

Paid $120–140Great priceHornet & wasp exterminationRodent exterminationSpider extermination
ReidLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Awesome job on first visit. Looks great! Cleared out LOTS of spiders and spider webs. With the exterior treatments, we will likely see less insect activity immediately around and in our home.

Paid $140–160Reasonable priceHornet & wasp exterminationSpider exterminationCockroach extermination
Heidi3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Trevor was great! Very polite and professional and explained everything before he did anything. He took his time, which I appreciate! Highly recommend him!

Paid $80–100Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Eric1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

The technician was very professional and did a great job.

Reasonable priceSpider exterminationGeneral pest inspectionCockroach extermination
Mark2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great job. Great personality. 👍

Paid $120–140Great priceGeneral pest inspectionCockroach exterminationBee extermination
John2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Very detailed and complete

Paid $140–160Great priceHornet & wasp exterminationGeneral pest inspectionCockroach extermination
MindoLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Very knowledgeable about the process, and helpful.

Paid $180–200Not sureSpider exterminationGeneral pest inspectionCockroach extermination
Mall1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Alex is very punctual and friendly. He took care of the spider problem i have in the front entrance hallway, the roaches in the kitchen and bathrooms. I have no hesitation in recommending Croach Pest Control to my friends. Thank you Croach for servicing our area.

Paid $120–140Reasonable priceAnt exterminationBee exterminationCockroach extermination+ Responsiveness+ Punctuality+ Professionalism
PatrickLocal Guide · 53 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Griffin was amazing!!! Very knowledgeable and informative 👌 aces

Paid $80–100Great priceHornet & wasp exterminationRodent exterminationSpider extermination
Maurice2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Griffin was Great.

Paid $60–80Reasonable priceSpider exterminationGeneral pest inspectionCockroach extermination
Jonathan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Griffin was great! Very friendly, personal and good at what he does. I would highly recommend him. He explains what he is doing very well.

Paid $40–60Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
SharonLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Kevin was friendly and did a great job doing our maintenance services today. One pleasing aspect of his attention to detail was explaining what we could do outside with our natural areas to keep the pests at bay. He was courteous, friendly and answered our questions with satisfaction. We are very happy with the…

Paid $160–180Great priceSpider exterminationGeneral pest inspectionCockroach extermination
Marguerite6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Timothy called before coming as I had requested. He was courteous and nice. He did a great job in all areas. Couldn’t ask for better.

Cockroach exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Vickie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Chase my technician was here today and did a good job as always! He spent extra time with me on the interior and referenced earlier problems that I had to make sure all was well & told me yo call back in 3 to 4 weeks if I was having anymore problems. He is very thorough & professional. Vickie Templeton

General pest inspectionCockroach exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
Thom14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Keyshaun was very friendly and professional. Thoroughly went over the house cleaning and applying the chemicals. Very efficient and quick. Very pleasant person.

Reasonable priceHome inspectionHornet & wasp exterminationSpider extermination+ Punctuality+ Quality+ Professionalism
JuliaLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We had some palmetto bugs seek inside with all the dry weather. Croach moved up our bimonthly appointment to combine it with a special spray. Thank you!

Paid $1–20Reasonable priceGeneral pest inspectionCockroach extermination
D1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

John M. Was exceptionally professional! Asked a ton of questions and was able to answer all concerns I had for my house! I hope he is our technician every time!

Paid $40–60Great priceHornet & wasp exterminationMosquito exterminationCockroach extermination
Adam3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Tim provided a follow up servicing. Quick, easy, barley noticed he was here. Great job.

Reasonable priceHornet & wasp exterminationSpider exterminationGeneral pest inspection

Show more cockroach extermination reviews (40 more) →

Price

$124+19% vs typical bed bug exterminators

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 22%Reasonable 71%Overpriced 3%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Spider extermination203$79–$141
General pest inspection167$68–$116
Bug & insect extermination135$71–$126
Hornet & wasp extermination123$83–$246
Ant extermination103$63–$194
Cockroach extermination60$88–$282
Bee extermination51$214–$426
Rodent extermination47$88–$323

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