Analyzing 7,228,9267.2M ReviewsFor 20,49220.5K Experts

Experts Reviews · Company report
Croach Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%85+20.6Value 14%88+12.4Replies to reviews 7%15+1.1Craft & service penalty89−1.1Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORE

Croach Pest Control

Greer, SC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #90Position by Experts Score among all companies we track in this category. of 110 bed bug exterminators · 4.9★ from 1,258 Google reviews

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Report card

Percentile vs other bed bug exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Croach Pest Control is better than 90% of bed bug exterminators.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Croach Pest Control is better than 85% of bed bug exterminators.A
85
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Croach Pest Control is better than 89% of bed bug exterminators.A
89
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Croach Pest Control is better than 88% of bed bug exterminators.A
88
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Croach Pest Control is better than 100% of bed bug exterminators.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Croach Pest Control is better than 15% of bed bug exterminators.F
15

Reviews for your job

Customers hired Croach Pest Control for 8 kinds of job.

Croach Pest Control for general pest inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.168
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.90
Usually paidThe price range customers picked most often for this job.$120–140
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$68–$116
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “General pest inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#61 / 97
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.98%

All 168 Google reviews tagged “General pest inspection” · showing 20

Scotti1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Griffin is committed to providing excellent customer service! He does his job well and always provides solutions for your home to be pest free!

Paid $40–60Reasonable priceGeneral pest inspection
BobLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Very personable and polite young man. Did a great job.

Reasonable priceGeneral pest inspectionBug & insect exterminationAnt extermination
Tom11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Timothy at Croach is The Bug Man who will get the job done right!

Paid $100–120Great priceGeneral pest inspection
Suzanne12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Chase (Timothy) always does a fantastic job. He is a very personable young man and is always happy to answer any questions that we might have.

Reasonable priceRodent exterminationGeneral pest inspection
ChrisLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Trevor did a great job at our house today. He was very professional.

Paid $140–160Reasonable priceSpider exterminationGeneral pest inspection
Carol5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Trevor was very thorough and professional

Paid $100–120Great priceSpider exterminationGeneral pest inspectionBug & insect extermination
Rio7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Timothy was very thorough to spray inside and out of the house. The insects decreased significantly! I would recommend croach and Timothy for pest control services!

General pest inspectionBug & insect extermination
DavidLocal Guide · 43 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Trevor was friendly and professional and most of all on time. Provided the needed service in a fair amount of time. Explained everything he done in a manner which I could understand

Reasonable priceHome inspectionSpider exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Carol3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Service by Trevor was great. He was professional, courteous and efficient. He asked if we had any issues and treated the ones we had. Would highly recommend him.

Paid $120–140Reasonable priceGeneral pest inspectionBug & insect extermination
W8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Trevor came and did the initial inspection roughly 4 hours after my previous pest control company performed their quarterly onsite services. Due to Trevor’s thoroughness and clear expertise, he identified multiple ‘misses’ and attention items that needed to be addressed (to which he did and will prevent future pest…

Great priceHornet & wasp exterminationRodent exterminationSpider extermination
Erin6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Isaiah signed me up, then Trevor came out for the service. I was thoroughly pleased with both guys. They were friendly, respectful, and professional. Service was quick and efficient. I’m impressed with Croach Pest Control!!

Reasonable priceSpider exterminationGeneral pest inspectionBug & insect extermination
Jackie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Very informative and efficient!

Paid $80–100Reasonable priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
Temika6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great service from Trevor! He was thorough, professional, and took the time to explain everything he did. Very happy with the service and would recommend Croach.

Paid $140–160Not sureHornet & wasp exterminationSpider exterminationGeneral pest inspection
Heidi3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Trevor was great! Very polite and professional and explained everything before he did anything. He took his time, which I appreciate! Highly recommend him!

Paid $80–100Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Rick1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Friendly and thorough. Took the time to explain steps and techniques. Listened to my concerns and provided prevention accordingly.

Paid $120–140Reasonable priceSpider exterminationGeneral pest inspectionBug & insect extermination
Jim8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

They arrived when they said they were going to arrive and performed the services required. Griffin, the technician was friendly, polite and professional. They took the time required and did not rush.

Reasonable priceSpider exterminationGeneral pest inspectionBee extermination
Eric1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

The technician was very professional and did a great job.

Reasonable priceSpider exterminationGeneral pest inspectionCockroach extermination
Mark2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great job. Great personality. 👍

Paid $120–140Great priceGeneral pest inspectionCockroach exterminationBee extermination
John2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Very detailed and complete

Paid $140–160Great priceHornet & wasp exterminationGeneral pest inspectionCockroach extermination
AshleyLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Service tech Trevor did an outstanding job and exceeded expectations! Also, Landon (sales rep) has been extremely responsive on a couple follow-up questions since we signed up for service.

Reasonable priceGeneral pest inspectionMosquito extermination

Show more general pest inspection reviews (148 more) →

Price

$124+19% vs typical bed bug exterminators

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 22%Reasonable 71%Overpriced 3%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Spider extermination203$79–$141
General pest inspection167$68–$116
Bug & insect extermination135$71–$126
Hornet & wasp extermination123$83–$246
Ant extermination103$63–$194
Cockroach extermination60$88–$282
Bee extermination51$214–$426
Rodent extermination47$88–$323

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