Analyzing 7,299,1217.3M ReviewsFor 20,67720.7K Experts

Experts Reviews · Company report
Croach Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%85+20.6Value 14%88+12.4Replies to reviews 7%15+1.1Craft & service penalty89−1.1Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORE

Croach Pest Control

Greer, SC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #90Position by Experts Score among all companies we track in this category. of 110 bed bug exterminators · 4.9★ from 1,258 Google reviews

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Report card

Percentile vs other bed bug exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Croach Pest Control is better than 90% of bed bug exterminators.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Croach Pest Control is better than 85% of bed bug exterminators.A
85
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Croach Pest Control is better than 89% of bed bug exterminators.A
89
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Croach Pest Control is better than 88% of bed bug exterminators.A
88
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Croach Pest Control is better than 100% of bed bug exterminators.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Croach Pest Control is better than 15% of bed bug exterminators.F
15

Reviews for your job

Customers hired Croach Pest Control for 8 kinds of job.

Croach Pest Control for home inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.21
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.90
Usually paidThe price range customers picked most often for this job.$120–140
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$68–$146
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “Home inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#51 / 69
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 21 Google reviews tagged “Home inspection”

DavidLocal Guide · 43 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Trevor was friendly and professional and most of all on time. Provided the needed service in a fair amount of time. Explained everything he done in a manner which I could understand

Reasonable priceHome inspectionSpider exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Gerald1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Timothy did a good job and took care of the items that we noted.

Reasonable priceHome inspection
RamonaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Kyshun did everything very thoroughly. He explained what was being done and offered to answer any questions. We would recommend him and look forward to doing business with Croach Pest Control.

Paid $120–140Reasonable priceHome inspection
Thom14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Keyshaun was very friendly and professional. Thoroughly went over the house cleaning and applying the chemicals. Very efficient and quick. Very pleasant person.

Reasonable priceHome inspectionHornet & wasp exterminationSpider extermination+ Punctuality+ Quality+ Professionalism
Carey8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Friendly, informative and thorough. I called and they were able to come out same day. Prices are inline and better than a few competitors.

Reasonable priceHome inspectionGeneral pest inspectionBug & insect extermination
Amy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great job!

Home inspection
Patrick15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very professional employees, extremely thorough process. I really appreciate the report summary of the products used and all aspects off the work performed. I have already recommended Croach to a family member.

Great priceHome inspectionHornet & wasp extermination
careyLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

He was efficient, friendly and thorough. Great job!!!

Reasonable priceHome inspectionHornet & wasp exterminationSpider extermination
Daniel6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very professional

Home inspection
LawrenceLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

This was my first service with Croach. I have had problems with companies and contractors describing grandiose work, but never delivering. This is not the case with Croach. Jeremy met me at my home free of charge,and went through my house explaining the services that he offers. I negotiated with him, and we agreed…

Great priceHome inspectionHornet & wasp exterminationSpider extermination
Alienz11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Great job! They inspected everything and went above/beyond what I had expected. Very professional as well.

Home inspectionSpider exterminationGeneral pest inspection
Rodney3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Auston was an exceptional tech. He was professional and knowledgeable with his work.

Ant exterminationBed bug exterminationCockroach extermination+ Responsiveness+ Quality+ Professionalism
connieLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We are very satisfied with the Croach Team Work!!! The professional help from Jessen Labrador and Jordan Daniels did a fine job outside around the house inside the house and in the garage. We feel so much better knowing our home is well protected from the pest :)

Ant exterminationBee exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
Paul12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

He did a great, friendly job. Same day service too.

Bee exterminationBug & insect exterminationHome inspection+ Responsiveness+ Punctuality+ Professionalism
Walter3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

We were blessed with two VERY Professional workers, Robby and Jonathan. They divided up the locations and worked for 1 hour each in and around the house, along a walkway to the lake and spider et al. extermination on the dock. They were serving to please and kept asking if there was anything else they could do.…

Ant exterminationBug & insect exterminationHome inspection+ Responsiveness+ Punctuality+ Quality
Eric12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Robert Queen. He is the technician that goes above and beyond for us. This is his 2nd visit. We have a earwig problem but he made sure that it won't be one anymore. Thank you for your services. Awesome guy.

Bug & insect exterminationHome inspectionGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Sharonda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Inspection came and prep house for next crime. He was very professional. Explained everything he would be doing.

Home inspection+ Professionalism
Patti1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We had our initial meeting with Preston, one of their field sales agents. He is extremely knowledgable , professional, and friendly. He spent 45 minutes examining our house and finding a LOT of spiders and bugs. We agreed to their service and our Technician, Scott, was at our house within a half hour. Kevin…

Bug & insect exterminationHome inspectionHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Randy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Reasonable priceHome inspection
Lantz4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Rating only, no written review.

Home inspectionGeneral pest inspectionSpider extermination
Kevin10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★

Rating only, no written review.

Bug & insect exterminationHome inspectionGeneral pest inspection

Price

$124+19% vs typical bed bug exterminators

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 22%Reasonable 71%Overpriced 3%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Spider extermination203$79–$141
General pest inspection167$68–$116
Bug & insect extermination135$71–$126
Hornet & wasp extermination123$83–$246
Ant extermination103$63–$194
Cockroach extermination60$88–$282
Bee extermination51$214–$426
Rodent extermination47$88–$323

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