Analyzing 7,228,9267.2M ReviewsFor 20,49220.5K Experts

Experts Reviews · Company report
Croach Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%85+20.6Value 14%88+12.4Replies to reviews 7%15+1.1Craft & service penalty89−1.1Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORE

Croach Pest Control

Greer, SC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #90Position by Experts Score among all companies we track in this category. of 110 bed bug exterminators · 4.9★ from 1,258 Google reviews

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Report card

Percentile vs other bed bug exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Croach Pest Control is better than 90% of bed bug exterminators.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Croach Pest Control is better than 85% of bed bug exterminators.A
85
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Croach Pest Control is better than 89% of bed bug exterminators.A
89
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Croach Pest Control is better than 88% of bed bug exterminators.A
88
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Croach Pest Control is better than 100% of bed bug exterminators.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Croach Pest Control is better than 15% of bed bug exterminators.F
15

Reviews for your job

Customers hired Croach Pest Control for 8 kinds of job.

Croach Pest Control for termite inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.13
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.92
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$133–$282
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “Termite inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#63 / 83
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.80%

All 13 Google reviews tagged “Termite inspection”

Henry2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We were contacted by the company as the house was sold. They explained thourally the service and what they were responsible for. We agreed to take over the contract. The answer to the following questions are without context as to the price and value. The technician was knowledgeable and thorough.

Paid $180–200Not sureTermite inspection
Eric7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Timothy gets the job done! Great to communicate with and hard worker. He knows his business, focuses and does it.

Reasonable priceTermite inspection
Jim3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Always professional and prompt

Reasonable priceHornet & wasp exterminationTermite inspectionTermite extermination
Jenn9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Always very friendly and knowledgeable. Don't mind answering any questions I have. Especially appreciate that they stay away from putting any treatments around the areas where we have bird feeders so as not to risk harming them. Timothy set up our termite plan at our new house and has been handling our biweekly pest…

Reasonable priceGeneral pest inspection
Richard9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The employee from Croach Pest Control their next job at my house explain everything he was doing. Showed me to several spiderwebs that he found with large spiders. Also several wasp nest. Cleared up the red ant hills. No More ants morning. I would recommend Croach Pest Control to anybody

Termite inspection
aristidesya352 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Patrick did an excellent job treating my home. He was thorough and treated all my concerns.

Termite inspectionSpider exterminationGeneral pest inspection+ Quality+ Professionalism
Donnie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Johnny McIntosh always does a great job of treating our property. He is courteous, well trained and responsive.

Bee exterminationBug & insect exterminationCockroach extermination
Damara2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Scott was a great and very friendly and professional !!! Thank you soo much !

Bed bug exterminationBee exterminationBug & insect extermination+ Quality+ Professionalism
Casey11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Robbie Queen is very professional and did a great job! I highly recommend this company and personally Robbie!!

Cockroach exterminationTermite inspection+ Responsiveness+ Punctuality+ Quality
BrittanyLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I have experience with a few different pest control companies, and I must say im very pleased with Croach. Daniel just finished servicing my home and i greatly appreciated his attention to detail in my Garage especially, taking down all the spider webs and making sure i have a strong defense line to make sure…

Bee exterminationCockroach exterminationHornet & wasp extermination+ Responsiveness+ Quality+ Professionalism
Marcus10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Rating only, no written review.

Paid $100–120Reasonable priceHornet & wasp exterminationRodent exterminationTermite inspection
SergeLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Rating only, no written review.

Ant exterminationCockroach exterminationHornet & wasp extermination+ Professionalism
vitaliy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★

Rating only, no written review.

Paid $200+OverpricedTermite inspection

Price

$124+19% vs typical bed bug exterminators

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 22%Reasonable 71%Overpriced 3%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Spider extermination203$79–$141
General pest inspection167$68–$116
Bug & insect extermination135$71–$126
Hornet & wasp extermination123$83–$246
Ant extermination103$63–$194
Cockroach extermination60$88–$282
Bee extermination51$214–$426
Rodent extermination47$88–$323

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