Pressure washing service · Norwalk, CA · reviewed since 2021
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%99+25.8Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#14 of 21 pressure washing servicesiPosition by Experts Score among all companies we track in this category. · better than 35%
5.0★★★★★81 Google reviews · 23 photos
99%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Crocodile Window Cleaning & Pressure Washing at a glance
Reviewers consistently highlight punctuality, clear communication, and reasonable pricing for window cleaning, pressure washing, solar panel maintenance, and gutter services. Customers frequently note that the team is professional, thorough, and respectful of property, often resulting in long-term repeat business. The owner responds to all reviews, and one minor complaint mentions the work taking longer than initially expected.
Google rating: 5.0 out of 5 from 81 reviews (99% five-star).
Reviews on this page: 81 Google reviews (72 with written comments, 2 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 12, 2026.
Service: Pressure Washing Service serving Norwalk, California.
Data from Google, last updated October 25, 2026.
Score profile vs other pressure washing services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.
This companyPressure Washing Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Crocodile Window Cleaning & Pressure Washing: 98/100 on this factor. Category median: 99.A
98
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Crocodile Window Cleaning & Pressure Washing: 99/100 on this factor. Category median: 100.A
99
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Crocodile Window Cleaning & Pressure Washing: 99/100 on this factor. Category median: 99.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Crocodile Window Cleaning & Pressure Washing: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Crocodile Window Cleaning & Pressure Washing: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 76.–
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Bar = this company · dark tick = category median.
Star ratings
81 Google reviews we collected
5.0of 5
5 stars8099%
4 stars11%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 72 written reviews
99%praise
Praise15199%
Complaints11%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results3825%
Would recommend2919%
Staff & attitude2818%
Price & value2114%
Speed & response2013%
Communication96%
Honesty & trust75%
What customers talk about
We read 72 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Professional attitude, with attention to detail = Immaculate result👍”
“I will use him again on a regular basis and I would recommend him highly.”
“He is professional, gives good advice and prices are reasonable for the scope of the job.”
“The nicest people, great results, at a great price.”
“From the moment I contacted them scheduling and communication was quick and very clear.”
“Easy to work with, respectful of our home with their equipment and materials.”
“A truly wonderful and reliable family owned business!”
People customers mention
Josh11 reviews
George7 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Crocodile Window Cleaning & Pressure Washing for 3 kinds of job. Pick one to see what they paid and said.
sandy11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Great communication. Delivered what he promised. Great job ... my windows sparkle and I have the view I paid for when I bought my house. I will use him again on a regular basis and I would recommend him highly.
Reasonable price
Gigi2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
I appreciated Josh in cleaning all my windows and screens inside and out, in the blistering heat of 90 degrees ...without any streaks. I am so excited that the house looks like a brand-new home. Prompt, professional, and gets it done!
Reasonable price
Billy2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
100% Satisfied with this service! Professional attitude, with attention to detail = Immaculate result👍
Jennifer5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Joshua is super easy and accommodating to work with. He is professional, gives good advice and prices are reasonable for the scope of the job. He is my only go to window washer/ power washer.
Drew2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
You can count on Josh with Crocodile. On time, delivers more than he promises. He is a vendor you can trust. Fair prices, high quality service.
Alexis2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Thank you once again Crocodile Window Cleaning for an amazing job on my many and dirty windows! I live upstairs and I have always had the best service! This is my 8 year with this company and I am beyond pleased!
Thank you!
Great communication. Delivered what he promised. Great job ... my windows sparkle and I have the view I paid for when I bought my house. I will use him again on a regular basis and I would recommend him highly.
Price assessment: Reasonable price
Response from the owner · a week ago
Thank you Sandy for choosing Crocodile Window Cleaning & Pressure Washing for you window cleaning in Long Beach. Great to hear you’re happy with your clear view. It was a pleasure working with Mike and yourself and look forward to working with you again!
Gigi Kan2 reviewsiTotal number of Google reviews Gigi has written across all businesses on Google Maps, not just this one.
I appreciated Josh in cleaning all my windows and screens inside and out, in the blistering heat of 90 degrees ...without any streaks. I am so excited that the house looks like a brand-new home. Prompt, professional, and gets it done!
Price assessment: Reasonable price
Response from the owner · 2 weeks ago
Thank you Gigi for choosing Crocodile Window Cleaning & Pressure Washing for your window cleaning in Huntington Beach. Glad you’re happy with your clean windows and look forward to working with you again!
Crocodile Window Cleaning & Pressure Washing
Bill BradleyLocal Guide · 23 reviewsiTotal number of Google reviews Bill has written across all businesses on Google Maps, not just this one.
Great work, good conversation. Driveway hasn’t looked this… ever!
Response from the owner · 3 weeks ago
Thank you for choosing Crocodile Window Cleaning & Pressure Washing for your driveway pressure washing in Midway City! We’re glad we could remove the oil stains and restore your concrete.
Billy Fromdahl2 reviewsiTotal number of Google reviews Billy has written across all businesses on Google Maps, not just this one.
Joshua is super easy and accommodating to work with. He is professional, gives good advice and prices are reasonable for the scope of the job. He is my only go to window washer/ power washer.
Response from the owner · 6 months ago
Hi, Jennifer. Your feedback is highly appreciated. Thank you so much for the review and kind words!
Laura Hillstrom2 reviewsiTotal number of Google reviews Laura has written across all businesses on Google Maps, not just this one.
Thank you once again Crocodile Window Cleaning for an amazing job on my many and dirty windows! I live upstairs and I have always had the best service! This is my 8 year with this company and I am beyond pleased!
Thank you!
Response from the owner · 7 months ago
Thank you Alexis. Always a pleasure working with you!
Becky Cote4 reviewsiTotal number of Google reviews Becky has written across all businesses on Google Maps, not just this one.
Crocodile window cleaning and pressure washing did an amazing job cleaning and removing a couple oil spots on our driveway. From the moment I contacted them scheduling and communication was quick and very clear. I was able to schedule the work quickly. Thank you! I definitely recommend them.
Response from the owner · Edited 3 weeks ago
Thank you for the review Rebecca. Glad you’re happy with your driveway cleaning in Long Beach.
Crocodile Window Cleaning & Pressure Washing
