Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Crocodile Window Cleaning & Pressure Washing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%99+25.8Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

Crocodile Window Cleaning & Pressure Washing

Norwalk, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #14Position by Experts Score among all companies we track in this category. of 21 pressure washing services · 5.0★ from 81 Google reviews

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Report card

Percentile vs other pressure washing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Crocodile Window Cleaning & Pressure Washing is better than 98% of pressure washing services.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Crocodile Window Cleaning & Pressure Washing is better than 99% of pressure washing services.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Crocodile Window Cleaning & Pressure Washing is better than 99% of pressure washing services.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Crocodile Window Cleaning & Pressure Washing is better than 100% of pressure washing services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Crocodile Window Cleaning & Pressure Washing is better than 100% of pressure washing services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Crocodile Window Cleaning & Pressure Washing is better than —% of pressure washing services.–
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Reviews for your job

Customers hired Crocodile Window Cleaning & Pressure Washing for 3 kinds of job.

Crocodile Window Cleaning & Pressure Washing for interior & exterior window cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Interior & exterior window cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 10

All 7 Google reviews tagged “Interior & exterior window cleaning”

Sherry9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I first called and left a message. The sweet young receptionist called me right back to find out what service I needed. (Wash the outside of the windows and screen, Also the inside of my two large patio doors) She got a quote from the owner quickly and I was able to set up an appointment for the job in two days.…

Interior & exterior window cleaning+ Responsiveness+ Punctuality+ Quality
Madeline2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I highly recommend Crocodile Window Cleaning. Josh came out the following day to provide and estimate. He was professional and answered all our questions. The day of our scheduled Window cleaning, we met George. What a great guy! George is a clean worker, kind, and does a magnificent job. Thanks Josh & George. Sharing your business with others.

Interior & exterior window cleaning
kathy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

My windows and gutters have never been so clean. They spent a lot of time and did a fabulous job. This was our 1st time using this service and it won’t be our last. Thank you Josh and Jeorge.

Power/pressure washingRooftop/skylight cleaningInterior & exterior window cleaning
Alex4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Super clean, beautifully clean windows. Thanks!

Interior & exterior window cleaning+ Responsiveness+ Punctuality+ Quality
Carlos4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Glass & mirror cleaningPower/pressure washingRooftop/skylight cleaning+ Responsiveness+ Punctuality+ Quality
jorgeLocal Guide · 1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Power/pressure washingRooftop/skylight cleaningInterior & exterior window cleaning
Larry7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Power/pressure washingInterior & exterior window cleaning+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 100%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Interior & exterior window cleaning7—
Power/pressure washing6—
Rooftop/skylight cleaning4—

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