Experts Reviews · Company report
Crow's Plumbing Service logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%78+18.9Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty90−1Momentum penalty69−3.1Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORE

Crow's Plumbing Service

Round Rock, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #19Position by Experts Score among all companies we track in this category. of 24 sump pump repair services · 4.9★ from 2,222 Google reviews

Report card

Percentile vs other sump pump repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Crow's Plumbing Service is better than 84% of sump pump repair services.A
84
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Crow's Plumbing Service is better than 78% of sump pump repair services.B
78
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Crow's Plumbing Service is better than 90% of sump pump repair services.A
90
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Crow's Plumbing Service is better than 100% of sump pump repair services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Crow's Plumbing Service is better than 69% of sump pump repair services.B
69
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Crow's Plumbing Service is better than 100% of sump pump repair services.A
100

Reviews for your job

Customers hired Crow's Plumbing Service for 8 kinds of job.

Crow's Plumbing Service for drain cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.163
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.$200–400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$248–$493
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 91/100.How Job match is calculatedBuilt only from reviews Google tagged “Drain cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 20
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 163 Google reviews tagged “Drain cleaning” · showing 20

Mustafa9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Definitely use Crow’s plumbing for your needs — they’ll take care of your plumbing and walk you through the process!

Paid $1–200Great priceDrain cleaning
Josh8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

We had a great experience with Crow's Plumbing service. We initially found them through an AI search by being the highest rated plumbing company in the Round Rock area. They came to our house within 2 hours of my initial call, even though it wasn't an emergency. Extremely courteous, friendly and helpful. Josh was…

Paid $200–400Great priceDrain cleaning
Wilco1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Josh was very courteous and helpful. He did an exceptional job of clearing our drain.

Paid $200–400Reasonable priceDrain cleaning
Nancie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Josh was very knowledgeable and thorough clearing a drain.

Not sureDrain cleaning
Parker2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Crowe’s provided an excellent service and was able to clear a clog when another plumbing service could not. The first plumber we had out couldn’t clear a clog and quoted us a multiple thousand dollar job to cut out and replace a p trap. We called crowes and Karen was very helpful in scheduling and making sure Josh…

Paid $200–400Reasonable priceDrain cleaning
scottLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

We had several issues that were way above our skill sets- fortunately Josh knew exactly how to sort us out . We have a few other items that need sorting later on— and we’ll absolutely call Crow’s plumbing.

Paid $200–400Great priceToilet repairDrain cleaning
KenLocal Guide · 58 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

I had a clogged kitchen drain this afternoon. Karen set me up for same day service, the only plumber of the 5-6 I called to do it. They told me when they'd come, Tim called enroute, as promised. Tim and Connor were professional and extremely polite. They diagnosed the issue, presented two options, hydroclean for…

Drain cleaning+ Responsiveness+ Punctuality+ Quality
Alex2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

I cannot fully express my gratitude and service satisfaction enough to reflect professionalism, knowledge and experience Josh brought to my clogged kitchen pipe issue. He was able to root cause tge problem, explain the reasons, steps to resolve the problem. Honest and upfront cost estimate is what convices me to…

Paid $1–200Great priceDrain cleaning
the9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Super nice guy, super knowledgeable.

Paid $800–1,000Toilet repairDrain cleaning
Reuban1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I never give five star reviews. The gentleman that came over was fast efficient and courteous. And he also cleaned up after himself as any good technician should do. Impressing me is difficult impressing my father Amazing. Good job Crow. You have a winning tech

Paid $200–400Reasonable priceDrain cleaning
Aaron1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Excellent, timely service at a decent price. Recommended.

Paid $200–400Reasonable priceDrain cleaning
RobertLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Update 6/16/26 Juan was amazing today! He was able to come out quickly, identify the problem and resolve it very efficiently. He took the time to explain the root cause and helped me better understand how to both reduce the likelihood of the issue and reminded me of the best practices concerning proactive…

Plumbing pipe repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
AprilLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Cleared the drain and professional. I have worked with this company before and trust them

Paid $100–200Not sureDrain cleaning
AlexanderLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Professional, helpful, and efficient. We had roots coming through the ruptured pipes in the apartment we are renting and they worked quickly to clear the blockage.

Paid $100–200Great priceDrain cleaning
Juan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Josh, was punctual, came out gave me a fair estimate. He did the job, was professional, took care of business, and was on about his way. Thanks for everything!

Great priceDrain cleaning
Vickie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Luke was great! Got everything taken care of and was very professional!

Paid $300–400Great priceDrain cleaningFaucet repairToilet installation
Erick11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Prompt, professional service. Unclogged kitchen and bathroom drains perfectly.

Drain cleaning
MyLan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I have an issue with kitchen sink logging; I scheduled Crows Plumbing Service at night and they at my house in the morning. That’s pretty fast, Juan M. came and diagnosed the problems and explained thoroughly to us. He did the work, super clean, professional, and easy to talk to with valuable informative tips along…

Customer photo from MyLan's review
Paid $1,000+Not sureDrain cleaningPlumbing pipe repair
John3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Josafat did a great job for us.

Drain cleaning
Loretta2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Darius m and his helper were very courteous and professional. I would recommend them to everyone. The work done was excellent.

Paid $1–100Reasonable priceDrain cleaning

Show more drain cleaning reviews (143 more) →

Price

$506+6% vs typical sump pump repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 24%Reasonable 58%Overpriced 8%Not sure 10%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair176$278–$1.2k
Drain cleaning163$248–$493
Plumbing leak detection153$228–$542
Water heater installation142$1.2k–$2.8k
Toilet repair128$248–$559
Water heater repair91$246–$706
Faucet repair91$228–$645
Faucet installation88$305–$645

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