Experts Reviews · Company report
Crow's Plumbing Service logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%78+18.9Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty90−1Momentum penalty69−3.1Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORE

Crow's Plumbing Service

Round Rock, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #19Position by Experts Score among all companies we track in this category. of 24 sump pump repair services · 4.9★ from 2,222 Google reviews

Report card

Percentile vs other sump pump repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Crow's Plumbing Service is better than 84% of sump pump repair services.A
84
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Crow's Plumbing Service is better than 78% of sump pump repair services.B
78
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Crow's Plumbing Service is better than 90% of sump pump repair services.A
90
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Crow's Plumbing Service is better than 100% of sump pump repair services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Crow's Plumbing Service is better than 69% of sump pump repair services.B
69
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Crow's Plumbing Service is better than 100% of sump pump repair services.A
100

Reviews for your job

Customers hired Crow's Plumbing Service for 8 kinds of job.

Crow's Plumbing Service for faucet installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.88
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.92
Usually paidThe price range customers picked most often for this job.$200–300
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$305–$645
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Faucet installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 19
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.86%

All 88 Google reviews tagged “Faucet installation” · showing 20

T7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Kevin did a great job, was courteous, friendly and timely. Thank you!

Paid $600–700OverpricedGarbage disposal installationFaucet installation
Kevin11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

As usual, Luke goes above and beyond for his customer service.

Paid $200–300Great priceFaucet installationService not listed
MattLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Called Crows and Tim came out exactly as scheduled. Expertly diagnosed the problem I was having, gave a written estimate and promptly fixed the issue and replaced a broken faucet while he was here. Very professional! Highly recommend and will definitely use them again. Thanks Tim!

Great pricePlumbing pipe repairWater tank repairFaucet installation
David6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

I’ve used Crows for all my plumbing needs for the last few years. Replaced toilets, faucet and toilet repair. Josafat has always been my smart professional HERO! Thank you Josafat and thank you Crows Plumbing!!!!!!

Paid $200–300Reasonable priceFaucet installationFaucet repairToilet repair+ Responsiveness+ Punctuality+ Quality
AmberLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Great communication and service. The office called to see if they could come a day earlier than scheduled which worked great for me! They were professional, friendly and got the job done right. Brock was great!

Reasonable pricePlumbing leak detectionFaucet installationShower repair
A.M.Local Guide · 52 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Paul was friendly, thorough, and relatively quick to repair a leaking pipe behind a hose bib. Very happy with his service. Update 11/2025 - Brock replaced water heater same day. Not the cheapest option, but definitely the best customer service of any plumber I have ever used. Great work too.

Paid $1,000+Plumbing leak detectionFaucet installationPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
LizLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

While no one likes to replace a water heater, it is good to have a plumber who responds the same day and gets it done for a competitive price. I had a great experience with the team from Crow's. From the office staff who took my call to the guys who did the repairs, everyone was extremely nice and friendly. They…

Paid $300–400Reasonable priceFaucet installation
collin7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Karen was fantastic in quickly getting me and appointment, Caleb was out within an hour and was super professional and friendly. Diagnosed the issue, gave me a variety of options on how I wanted to proceed. And then fixed the problem right away. Whole thing from start to finish was just a few hours would definitely recommend and use again

Paid $900–1,000Plumbing leak detectionFaucet repairFaucet installation
H5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Brock did a good job in faucet installation. I am pleased with the repair service received.

Faucet installationPlumbing leak repair+ Responsiveness+ Punctuality+ Professionalism
Chad7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Paul was on time and did a great job! Again

Shower installationPlumbing pipe repairFaucet repair+ Responsiveness+ Punctuality+ Quality
Ann7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Very good plumber. He fixed my clogged drain for a reasonable price. Very nice too.

Faucet installation
NicoLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Garrett came within 15 min to repair a refrigerator water valve so our food wouldn't go bad. Very professional, responsive, and fast!

Faucet installation+ Responsiveness+ Punctuality+ Quality
Cheryl5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Our project manager, Jonathan Guyton, was very knowledgeable regarding the job. He replaced three bathroom faucets in a timely manner and cleaned up the area. We would definitely use Crow’s if we could have Jonathan as our tech. Thank you !

Faucet installation+ Responsiveness+ Punctuality+ Quality
Derek4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Both Karen, the customer rep, and Xavier, the plumber, were very polite and helpful. Xavier was conscientious of leaving my home the way he found it. He wore the footies that covered his shouts to protect my floors ( I didnâ t have to ask. He did it on his own). He removed and installed a bathroom faucet…

Faucet installation+ Responsiveness+ Punctuality+ Quality
JimLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Luke was thorough, skilled and professional. The job was done very well and we're happy with our choice of provider. Brock helped us with a frozen pipe. He was very professional and fixed the issue. Jacob and Julius were very professional and thorough, as well as being friendly and easy to work with.

Faucet installationToilet installationPlumbing leak repair+ Responsiveness+ Punctuality+ Quality
AlexLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Crow's Plumbing is the best. We went through several plumbers trying to solve a mystery issue -- Crow's were the only ones who could diagnose it correctly. Their techs are always prompt, friendly, & take the time to really explain all the options. They were even super conscientious about our toddler's nap time!…

Faucet installationPlumbing pipe repair
JudithLocal Guide · 42 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

First off I appreciated the response to my dilemma 🙃. Jacob was very helpful and patient. He worked with me and was very quick and professional. I am very grateful for his handy work. I would recommend him as well as your company to my friends and neighbors... Sherry (who answered my call) was wonderful with making…

Faucet installationPlumbing leak repairFaucet repair+ Responsiveness+ Punctuality+ Quality
Julie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Justin did a very efficient jon today, do polite!

Faucet installationFaucet repair+ Responsiveness+ Punctuality+ Quality
CR0MAGS8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

Xavier was nothing but professional and polite. Work was completed in time and there were no hidden costs. Great experience with Crows Plumbing! Thank you!

Faucet installationShower repair+ Responsiveness+ Punctuality+ Professionalism
Randall5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Responsive, courteous, professional

Faucet installationPlumbing pipe repairWater heater repair+ Responsiveness+ Punctuality+ Quality

Show more faucet installation reviews (68 more) →

Price

$506+6% vs typical sump pump repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 24%Reasonable 58%Overpriced 8%Not sure 10%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair176$278–$1.2k
Drain cleaning163$248–$493
Plumbing leak detection153$228–$542
Water heater installation142$1.2k–$2.8k
Toilet repair128$248–$559
Water heater repair91$246–$706
Faucet repair91$228–$645
Faucet installation88$305–$645

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