How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%78+18.9Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty90−1Momentum penalty69−3.1Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORECrow's Plumbing Service
Round Rock, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #19Position by Experts Score among all companies we track in this category. of 24 sump pump repair services · 4.9★ from 2,222 Google reviews
Report card
Percentile vs other sump pump repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: momentum.
Reviews for your job
Customers hired Crow's Plumbing Service for 8 kinds of job.
Crow's Plumbing Service for faucet installation
Clear ✕All 88 Google reviews tagged “Faucet installation” · showing 80
Kevin did a great job, was courteous, friendly and timely. Thank you!
As usual, Luke goes above and beyond for his customer service.
Called Crows and Tim came out exactly as scheduled. Expertly diagnosed the problem I was having, gave a written estimate and promptly fixed the issue and replaced a broken faucet while he was here. Very professional! Highly recommend and will definitely use them again. Thanks Tim!
I’ve used Crows for all my plumbing needs for the last few years. Replaced toilets, faucet and toilet repair. Josafat has always been my smart professional HERO! Thank you Josafat and thank you Crows Plumbing!!!!!!
Great communication and service. The office called to see if they could come a day earlier than scheduled which worked great for me! They were professional, friendly and got the job done right. Brock was great!
Paul was friendly, thorough, and relatively quick to repair a leaking pipe behind a hose bib. Very happy with his service. Update 11/2025 - Brock replaced water heater same day. Not the cheapest option, but definitely the best customer service of any plumber I have ever used. Great work too.
While no one likes to replace a water heater, it is good to have a plumber who responds the same day and gets it done for a competitive price. I had a great experience with the team from Crow's. From the office staff who took my call to the guys who did the repairs, everyone was extremely nice and friendly. They…
Karen was fantastic in quickly getting me and appointment, Caleb was out within an hour and was super professional and friendly. Diagnosed the issue, gave me a variety of options on how I wanted to proceed. And then fixed the problem right away. Whole thing from start to finish was just a few hours would definitely recommend and use again
Brock did a good job in faucet installation. I am pleased with the repair service received.
Paul was on time and did a great job! Again
Very good plumber. He fixed my clogged drain for a reasonable price. Very nice too.
Garrett came within 15 min to repair a refrigerator water valve so our food wouldn't go bad. Very professional, responsive, and fast!
Our project manager, Jonathan Guyton, was very knowledgeable regarding the job. He replaced three bathroom faucets in a timely manner and cleaned up the area. We would definitely use Crow’s if we could have Jonathan as our tech. Thank you !
Both Karen, the customer rep, and Xavier, the plumber, were very polite and helpful. Xavier was conscientious of leaving my home the way he found it. He wore the footies that covered his shouts to protect my floors ( I didnâ t have to ask. He did it on his own). He removed and installed a bathroom faucet…
Luke was thorough, skilled and professional. The job was done very well and we're happy with our choice of provider. Brock helped us with a frozen pipe. He was very professional and fixed the issue. Jacob and Julius were very professional and thorough, as well as being friendly and easy to work with.
Crow's Plumbing is the best. We went through several plumbers trying to solve a mystery issue -- Crow's were the only ones who could diagnose it correctly. Their techs are always prompt, friendly, & take the time to really explain all the options. They were even super conscientious about our toddler's nap time!…
First off I appreciated the response to my dilemma 🙃. Jacob was very helpful and patient. He worked with me and was very quick and professional. I am very grateful for his handy work. I would recommend him as well as your company to my friends and neighbors... Sherry (who answered my call) was wonderful with making…
Justin did a very efficient jon today, do polite!
Xavier was nothing but professional and polite. Work was completed in time and there were no hidden costs. Great experience with Crows Plumbing! Thank you!
Responsive, courteous, professional
Ruben worked on our last 2 properties. Both were plumbing and gas challenges. He did some complex diagnostics and came up with well thought out solutions. He also thought ahead about our water needs and pressure from our well. Upgraded lines to 1inch outside and 3/4inch inside from 1/2inch in both. Really…
Everything was explained before he preceded with job. Cost was explained before hand, which gave the client the opportunity to decide on which path to take. Tk you Crows plumbing.
Great service-friendly and professional!
This company is knowledgeable and very customer service oriented. Definitely will recommend them to my real estate clients.
Gus was very professional, communicated well, and performed the work perfectly. Highly recommended.
Brock called ahead and arrived on time. He was very professional and courteous. After Brock explained my options and answered my questions, he left the final decision up to me without putting pressure as to what level of service I needed. He finished the work quickly, did an excellent job, and gave me several tips…
Very nice person to work with and happy man. Good work ethics and great communicative skills.
Brock was exceptional! I was amazed he used booties in our house. Quality work, fast repair, highly recommend.
Jacob was GREAT & very courteous. The prices for repairs were higher than I expected... but Jacob did a great job! We used Tim seveal times to and he is always professional and helpful. Plumbing issues always cost more then we were thinking, but not the tech's fault.
Josh Karr had done some work for us a few months ago. I was so happy to see it was him again when he showed up today. He’s a very nice technician and very professional. Does excellent work and I was very satisfied with the results the first time and this time around.
Gus was Professional, Punctual. & Responsiveness. I thought it was little over priced for the work.
Josh did a great job, service was quick and professional. I recommend them.
We are pleased with the competence, courtesy and creativity Brock Roemer provided today.
Josh checked our plumbing system top to bottom and resolved our issue. He did an outstanding job and was very knowledgeable, professional and personable. Both Josh and Tory the service manager were great and answered questions we had on an upcoming remodel. We’ve used Crow’s Plumbing before to replace two water…
Scheduled quickly , Repaire on time, good communication .
Gus was successful in installing a kitchen faucet after it was found that the present one could not be repaired. He also successfully replaced the tub stopper assembly. The scheduling was prompt and the work completed. quickly, once a replacement faucet was procured. Throughout, he had a positive and cooperative…
The team here is wonderful! Paul is the technician who has been to our house several times for an issue we’ve had since the freeze in 2021. So thankful for their persistence to fix our issues, professionalism and expertise. They’re a great company!
Jacob Pryor did a lot of work for me when I bought a house in Round Rock. He installed a tankless water heater, sofener, two new toilets, as well as fixed and replaced some old hardware. He was on time, professional, and explained all the options clearly. Great work. I’ll be using them again when it comes time to upgrade the kitchen and bathrooms.
Found these guys on Angi and they quickly reached out to setup an appointment. Total time from appraisal to completion took less than 3 hours. They replaced an old failing kitchen sink and replaced some leaky cut off valves under the sink and behind the toilets. Gus and Josh did swift and clean work. Thanks guys
I called with an emergency need to have a faucet and stove disconnected for a counter installation—with the counter crew standing by on site! These guys mobilized a crew and got here in 15 min! Amazing and saved the day!
Zach was very professional and walked me through all of my options once we realized our tankless water heater was out of commission. He helped me make an educated selection of the appropriate model and came back to install it the next day! Upon flushing our pipes after turning off our water our kitchen faucet…
Paul and the team at Crows were prompt and courteous. Would highly recommend
Luke did a darn good job! Great quality job with a good price. Luke installed a new water heater and then did some repairs on my water faucet valves last year. This week I noticed my kitchen faucet was loose so I called Crows and talked to a great lady named Karen. Luke showed up today and installed my new kitchen…
I called Crowe's to replace a broken faucet. They came out gave me a competitive quote, and answered several concerns and questions that I had. I got quotes from multiple sources, but I chose them because they were the most professional and courteous service that came out and I liked that they are family owned and…
Brock did an excellent job as was his previous work.
Brock repaired damage he caused to the pipes he accessed a month ago when he replaced our bathtub faucet and charged us an additional $272 (on top of the previous $1,048). The pipe has been leaking into the ceiling below for a month and will require extensive replacement. The damage may have been avoided had he…
This is my second time to use Crow's Plumbing. Josh arrived right on time and was very efficient, yet thorough. I've been very pleased with the service I've received.
Our service guy was very nice and everything looks an works great!!
Found our go-to plumbing company for our new home thanks to Gus + Team at Crow’s. As new homeowners we had a lot of questions about water softeners, filtered water, and plumbing fixture replacement. Gus was extremely knowledgeable, patient, and professional throughout the whole process. We were able to get scheduled…
Luke is a beast, I threw every fancy design element at him and he just took it and knocked it out of the park. Always has a positive attitude, presents solutions and worst case scenarios efficiently (explaining to non-industry people), and is a great problem solver. Excited to share final product photos with y’all!
Start to finish it was a great experience. Scheduling was simple, they showed on time. Brock was very professional, very knowledgeable, very friendly and installed our kitchen faucet within an hour. We will be using Crow again.
Your service was PERFECT! Josh Karr texted me early this morning that he would be heading my way. He called shortly after and gave me his ETA. Josh got right down to business and finished the job very efficiently. Josh was pleasant and continued working while we talked. Crows Plumbing Service is obviously a very…
Gus came and did a fantastic job repairing in our house! We will use Crow again and Gus especially!!!
Luke called 15 minutes before scheduled time,. Upon arrival, he was masked and covered his feet--I showed him the issues and he took 5 minutes to provide me several cost options. Professional and friendly, he lived up to the the online reputation that made me choose Crow Plumbing.
Josh showed up on time and replaced a leaking garden hose bib. He was friendly and professional. It took him only about 20 minutes to finish the job.
This company responded to my leaking kitchen sink with a sense of urgency. After being stood up the day before by a big plumbing company. The service rep named Brock called and arrived in a timely manner. He was very personable and professional the whole time. Brock explained clearly along with a photo that he…
Brock and Garrett were very professional and friendly. I had a great experience with them. I will recommend them to anyone who needs any plumbing services!!
Very happy
Josh is great. Communication between Crows Plumbing, Josh and me was really great. Josh is professional, friendly, and knowledgeable. I really liked working with Josh and would recommend him highly.
Josh and Tim did great work. Their work was very professional and provide great customer service
Luke was fast, efficient and answered all my questions. Today he replaced a leaking outside faucet. He also capped off an old natural gas line. We will definitely be using Crow Plumbing for our plumbing needs.
We worked with Paul and he was amazing! He was super communicative and responsive. They did abs amazing job at fixing all our issues and did it quickly and professionally. I would highly highly recommend their services!
I had pipes under my kitchen sink leaking. I tried to get my normal plumber to come out but they were way backed up and couldn't send anyone out for 4 weeks. I called Crows Plumbing Service and they had someone out the next day. They not only fixed my problem but made several great recommendations on other things…
I found this plumbing service based on their 5 star rating and they live up to their rating. They responded promptly, scheduled a free estimate and provided a quote that was closely matched with other providers. When I accepted the quote Luke came over the very next day and installed it. He did a great job. It was…
Excellent sevice. On time. Easy to schedule appt. Very responsive.
Paul and Garrett were extremely polite and professional. They wore masks the entire time. They explained the problem and solutions. Then when given the project worked promptly, efficiently, and again professionally! This is by far the BEST contractor experience we have ever received! WE HIGHLY RECOMMEND PAUL & GARRETT and thus Crowe's Plumbing Service!
Good tech was very courteous
Luke was very polite and knowledgeable. He installed my new kitchen faucet quickly with no problems.
I have used Crows Plumbing Service on four occasions for projects big and small and have found them to be extremely professional and knowledgeable, very easy to deal with and they have consistently produce top-quality results. Having worked previously with about five different plumbers in Austin, these guys are…
Friendly professional and punctual straightforward. Jonathan in particular from cruz Plumbing seems to have integrity and is conscientious about his work. We really appreciate the bed. Jonathan had to come out to do some extra problem-solving and create a second bed before we hired him. Many businesses refused to do…
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 176 | $278–$1.2k |
| Drain cleaning | 163 | $248–$493 |
| Plumbing leak detection | 153 | $228–$542 |
| Water heater installation | 142 | $1.2k–$2.8k |
| Toilet repair | 128 | $248–$559 |
| Water heater repair | 91 | $246–$706 |
| Faucet repair | 91 | $228–$645 |
| Faucet installation | 88 | $305–$645 |