How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%78+18.9Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty90−1Momentum penalty69−3.1Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORECrow's Plumbing Service
Round Rock, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #19Position by Experts Score among all companies we track in this category. of 24 sump pump repair services · 4.9★ from 2,222 Google reviews
Report card
Percentile vs other sump pump repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: momentum.
Reviews for your job
Customers hired Crow's Plumbing Service for 8 kinds of job.
Crow's Plumbing Service for faucet repair
Clear ✕All 92 Google reviews tagged “Faucet repair” · showing 40
Luke was great, fixed my leaking faucet quickly and at a very reasonable price. Thank you!
⭐⭐⭐⭐⭐ We had such a great experience with Carlos! He replaced our old sink with a beautiful, modern sink and repaired/replaced all of the broken plumbing underneath. From start to finish, he was extremely communicative and kept me informed every step of the way. He took the time to explain everything to me, was…
Excellent work.
Juan was very professional and explained the issue and solutions available. He was able to get the job done in a timely manner and was super helpful answering my questions.
Josafat and Josh we're here to replace a bathroom faucet assembly. They clearly explained what they would do and the cost involved. They also found some additional work that was needed and they promptly performed that job as well. Josafat and Josh we're extremely professional and courteous and took great care of our…
Luke was great! Got everything taken care of and was very professional!
Excellent service! Edward P was very helpful, prompt, professional, worked quietly, and cleaned- up after! He is also very personable. Thank you Edward!
Called Crows to have outside spigots replaced they were prompted with their service,great job!
I’ve used Crows for all my plumbing needs for the last few years. Replaced toilets, faucet and toilet repair. Josafat has always been my smart professional HERO! Thank you Josafat and thank you Crows Plumbing!!!!!!
Paul was friendly, thorough, and relatively quick to repair a leaking pipe behind a hose bib. Very happy with his service. Update 11/2025 - Brock replaced water heater same day. Not the cheapest option, but definitely the best customer service of any plumber I have ever used. Great work too.
Juan was very competent, professional, courteous and efficient. We were very impressed with his work and his positive attitude. We will ask for him if we have plumbing issues in the future.
Karen was fantastic in quickly getting me and appointment, Caleb was out within an hour and was super professional and friendly. Diagnosed the issue, gave me a variety of options on how I wanted to proceed. And then fixed the problem right away. Whole thing from start to finish was just a few hours would definitely recommend and use again
Caleb was excellent. Very professional and provided a quality service.
Crow’s dispatched a plumber (Brock) to the house very quickly (took perhaps an hour from the time I placed the call). Brock gave me an estimate before he began replacing the leaking ice maker shutoff faucet behind the refrigerator. The estimate was quite reasonable and Brock also checked out the rest of the…
GREAT COMPANY!!! Called them out to just do a quick review and maintenance on 2 filers and a faucet…work we thought we would just get a quote on..but Caleb knew what he was talking about. He was able to provide an on the spot estimate and then offered to do all the work himself THAT DAY!! I don’t think I’ve ever…
Paul was on time and did a great job! Again
We have an older A/C system, and Tommy has done yeoman's work to keep us going through the heat. This latest service, the A/C went down about 2 AM. By 8 AM Tommy was notified, and by 9 he was here (after making another call) and had us back up and running by 10:30. There were 3 items that needed fixing, and he got…
Karen was very knowledgeable and pleasant to speak with about our plumbing issue. She set up an appointment on the same day. Paul changed out the laundry room wash box...I work night shift so all that happened quitely while I slept. When I woke up last night, I was so surprised and happy.
I’ve used Crow’s Plumbing twice and will continue to use them for any plumbing needs in the future. Paul, the technician, is great. Very nice and professional. He installed a new garbage disposal and also fixed a leaky bathtub faucet. Would highly recommend this company. Update: we’ve used Crow’s plumbing 4 times…
I was grateful that Crow's could send a plumber so quickly to fix my leaking faucet. Somewhere in the back of my mind, I knew my water heater was overdue for a replacement, which Eddie Pollack installed on the same day. The very cold weather is right around the corner and I am ready for it. This is the second…
Called for a leaky upstairs bathroom faucet but quoted to replace the hot water heater ($4k) which I didn’t ask about. Tech didn’t fix the repair (I asked for a different technician the third time but was assured he could do the job). The 5th call guy did fix the faucet but couldn’t guarantee it (after $500) BUT if…
Justin did a great job and explained everything. He put even put the backing piece on the hosebib we did not replace to keep water out of the wall.
First off I appreciated the response to my dilemma 🙃. Jacob was very helpful and patient. He worked with me and was very quick and professional. I am very grateful for his handy work. I would recommend him as well as your company to my friends and neighbors... Sherry (who answered my call) was wonderful with making…
Justin did a very efficient jon today, do polite!
Excellent service
Crows Plumbing and Paul Donaldson are professional and easy to work with. I would recommend Paul to anyone that has any kind of plumbing issue.
Faucet busted off completely and Brock from Crow’s was out quickly and fixed the issue. He was very professional and informative about the service! Very thankful that they got to our issue before the cold weather hits!
Incredibly fast and professional! Couldn’t ask for anything else
We've used Crow's several times and keep coming back. Their team is EXCEPTIONAL and we know we can trust the work they do. We've had a great experience with HVAC and plumbing repairs. Everyone we've met has gone above and beyond to make sure we understand the work that is being done, has been very friendly and professional, and does a great job.
Easy online scheduling. Received text and email confirmation. The dispatcher contacted me the day of to inform me that Josh would be coming by. A text was received including his information along with a picture of Josh. I then received a call from Josh with an eta. He was there on time. Gave several options along…
My shower faucet had a small leak or drip. I was unable to fix it but Josh was. He was very courteous, knowledgeable and professional. Thank you!
Had a leaky faucet in my master bathroom. I had Brock come over and he was very kind, helpful, and FIXED MY PROBLEM. He was reasonable on the price, and was helpful to forecast future events for my plumbing situation. Thank you!!
UNBELIEVABLY great service! Super prompt to schedule, arrived as planned, quick to repair. I can't say enough good things about Crow's and our tech Luke.
I really like Paul’s professional skills. He fixes the faucet problem work quickly. Thank you.
Outstanding services
Paul was great...very professional and knew how to quickly solve the problem. Great service and value.
Paul was professional, responsive and pleasant! Highly recommend him and Crow's Plumbing.
All the above tks to jacob
I submitted a request for service in the middle of the night and they called me first thing in the morning and had someone come out in the afternoon on the SAME DAY. We had a couple different issues but both technicians worked extremely efficiently, provided great quality work and education about all the options and…
He was proactive in pointing out other problem areas and repaired.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 176 | $278–$1.2k |
| Drain cleaning | 163 | $248–$493 |
| Plumbing leak detection | 153 | $228–$542 |
| Water heater installation | 142 | $1.2k–$2.8k |
| Toilet repair | 128 | $248–$559 |
| Water heater repair | 91 | $246–$706 |
| Faucet repair | 91 | $228–$645 |
| Faucet installation | 88 | $305–$645 |