Experts Reviews · Company report
Crow's Plumbing Service logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%78+18.9Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty90−1Momentum penalty69−3.1Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORE

Crow's Plumbing Service

Round Rock, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #19Position by Experts Score among all companies we track in this category. of 24 sump pump repair services · 4.9★ from 2,222 Google reviews

Report card

Percentile vs other sump pump repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Crow's Plumbing Service is better than 84% of sump pump repair services.A
84
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Crow's Plumbing Service is better than 78% of sump pump repair services.B
78
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Crow's Plumbing Service is better than 90% of sump pump repair services.A
90
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Crow's Plumbing Service is better than 100% of sump pump repair services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Crow's Plumbing Service is better than 69% of sump pump repair services.B
69
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Crow's Plumbing Service is better than 100% of sump pump repair services.A
100

Reviews for your job

Customers hired Crow's Plumbing Service for 8 kinds of job.

Crow's Plumbing Service for faucet repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.92
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.84
Usually paidThe price range customers picked most often for this job.$200–300
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$228–$645
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Faucet repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#14 / 19
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 92 Google reviews tagged “Faucet repair” · showing 40

Deana10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Luke was great, fixed my leaking faucet quickly and at a very reasonable price. Thank you!

Paid $1–200Great priceFaucet repair
HilaryLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

⭐⭐⭐⭐⭐ We had such a great experience with Carlos! He replaced our old sink with a beautiful, modern sink and repaired/replaced all of the broken plumbing underneath. From start to finish, he was extremely communicative and kept me informed every step of the way. He took the time to explain everything to me, was…

Paid $2,000+Reasonable pricePlumbing leak detectionPlumbing pipe repairFaucet repair
Rajiv1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Excellent work.

Reasonable priceFaucet repairShower repair
Kevin8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Juan was very professional and explained the issue and solutions available. He was able to get the job done in a timely manner and was super helpful answering my questions.

Faucet repair
PeterLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Josafat and Josh we're here to replace a bathroom faucet assembly. They clearly explained what they would do and the cost involved. They also found some additional work that was needed and they promptly performed that job as well. Josafat and Josh we're extremely professional and courteous and took great care of our…

Paid $500–600Reasonable priceFaucet repair
Vickie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Luke was great! Got everything taken care of and was very professional!

Paid $300–400Great priceDrain cleaningFaucet repairToilet installation
June9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Excellent service! Edward P was very helpful, prompt, professional, worked quietly, and cleaned- up after! He is also very personable. Thank you Edward!

Faucet repairShower repair+ Quality
SharolLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Called Crows to have outside spigots replaced they were prompted with their service,great job!

Paid $200–300Great priceFaucet repair
David6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

I’ve used Crows for all my plumbing needs for the last few years. Replaced toilets, faucet and toilet repair. Josafat has always been my smart professional HERO! Thank you Josafat and thank you Crows Plumbing!!!!!!

Paid $200–300Reasonable priceFaucet installationFaucet repairToilet repair+ Responsiveness+ Punctuality+ Quality
A.M.Local Guide · 52 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Paul was friendly, thorough, and relatively quick to repair a leaking pipe behind a hose bib. Very happy with his service. Update 11/2025 - Brock replaced water heater same day. Not the cheapest option, but definitely the best customer service of any plumber I have ever used. Great work too.

Paid $1,000+Plumbing leak detectionFaucet installationPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Marsha2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Juan was very competent, professional, courteous and efficient. We were very impressed with his work and his positive attitude. We will ask for him if we have plumbing issues in the future.

Paid $1,000+Reasonable pricePlumbing leak detectionFaucet repair
collin7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Karen was fantastic in quickly getting me and appointment, Caleb was out within an hour and was super professional and friendly. Diagnosed the issue, gave me a variety of options on how I wanted to proceed. And then fixed the problem right away. Whole thing from start to finish was just a few hours would definitely recommend and use again

Paid $900–1,000Plumbing leak detectionFaucet repairFaucet installation
Eustace7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Caleb was excellent. Very professional and provided a quality service.

Paid $300–400Reasonable priceFaucet repair+ Punctuality+ Value
GeoffreyLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Crow’s dispatched a plumber (Brock) to the house very quickly (took perhaps an hour from the time I placed the call). Brock gave me an estimate before he began replacing the leaking ice maker shutoff faucet behind the refrigerator. The estimate was quite reasonable and Brock also checked out the rest of the…

Reasonable priceFaucet repair
KitLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

GREAT COMPANY!!! Called them out to just do a quick review and maintenance on 2 filers and a faucet…work we thought we would just get a quote on..but Caleb knew what he was talking about. He was able to provide an on the spot estimate and then offered to do all the work himself THAT DAY!! I don’t think I’ve ever…

Great priceWater tank installationFaucet repairWater tank repair
Chad7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Paul was on time and did a great job! Again

Shower installationPlumbing pipe repairFaucet repair+ Responsiveness+ Punctuality+ Quality
Mitchell7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

We have an older A/C system, and Tommy has done yeoman's work to keep us going through the heat. This latest service, the A/C went down about 2 AM. By 8 AM Tommy was notified, and by 9 he was here (after making another call) and had us back up and running by 10:30. There were 3 items that needed fixing, and he got…

A/C system maintenanceA/C system repairWater heater installation
Lacy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Karen was very knowledgeable and pleasant to speak with about our plumbing issue. She set up an appointment on the same day. Paul changed out the laundry room wash box...I work night shift so all that happened quitely while I slept. When I woke up last night, I was so surprised and happy.

Plumbing leak detectionFaucet repairShower repair
AshleyLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I’ve used Crow’s Plumbing twice and will continue to use them for any plumbing needs in the future. Paul, the technician, is great. Very nice and professional. He installed a new garbage disposal and also fixed a leaky bathtub faucet. Would highly recommend this company. Update: we’ve used Crow’s plumbing 4 times…

Garbage disposal installationFaucet repair+ Responsiveness+ Punctuality+ Quality
Na-Shuang4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I was grateful that Crow's could send a plumber so quickly to fix my leaking faucet. Somewhere in the back of my mind, I knew my water heater was overdue for a replacement, which Eddie Pollack installed on the same day. The very cold weather is right around the corner and I am ready for it. This is the second…

Faucet repairPlumbing pipe repairDrain cleaning
AudreyLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★

Called for a leaky upstairs bathroom faucet but quoted to replace the hot water heater ($4k) which I didn’t ask about. Tech didn’t fix the repair (I asked for a different technician the third time but was assured he could do the job). The 5th call guy did fix the faucet but couldn’t guarantee it (after $500) BUT if…

Faucet repair
Diana6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Justin did a great job and explained everything. He put even put the backing piece on the hosebib we did not replace to keep water out of the wall.

Faucet repair
JudithLocal Guide · 42 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

First off I appreciated the response to my dilemma 🙃. Jacob was very helpful and patient. He worked with me and was very quick and professional. I am very grateful for his handy work. I would recommend him as well as your company to my friends and neighbors... Sherry (who answered my call) was wonderful with making…

Faucet installationPlumbing leak repairFaucet repair+ Responsiveness+ Punctuality+ Quality
Julie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Justin did a very efficient jon today, do polite!

Faucet installationFaucet repair+ Responsiveness+ Punctuality+ Quality
Robert1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Excellent service

Plumbing leak detectionFaucet repair+ Responsiveness+ Punctuality+ Professionalism
Mike1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Crows Plumbing and Paul Donaldson are professional and easy to work with. I would recommend Paul to anyone that has any kind of plumbing issue.

Faucet repair+ Responsiveness+ Punctuality+ Quality
Glenn14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Faucet busted off completely and Brock from Crow’s was out quickly and fixed the issue. He was very professional and informative about the service! Very thankful that they got to our issue before the cold weather hits!

Faucet repair+ Responsiveness+ Quality+ Professionalism
Willis7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Incredibly fast and professional! Couldn’t ask for anything else

Faucet repair+ Responsiveness+ Punctuality+ Quality
CathrynLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

We've used Crow's several times and keep coming back. Their team is EXCEPTIONAL and we know we can trust the work they do. We've had a great experience with HVAC and plumbing repairs. Everyone we've met has gone above and beyond to make sure we understand the work that is being done, has been very friendly and professional, and does a great job.

HVAC system maintenanceToilet installationFaucet repair+ Responsiveness+ Punctuality+ Quality
Crystal7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Easy online scheduling. Received text and email confirmation. The dispatcher contacted me the day of to inform me that Josh would be coming by. A text was received including his information along with a picture of Josh. I then received a call from Josh with an eta. He was there on time. Gave several options along…

Plumbing leak repairFaucet repair+ Responsiveness+ Punctuality+ Professionalism
RAFAEL6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

My shower faucet had a small leak or drip. I was unable to fix it but Josh was. He was very courteous, knowledgeable and professional. Thank you!

Faucet repair+ Responsiveness+ Punctuality+ Quality
NickLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Had a leaky faucet in my master bathroom. I had Brock come over and he was very kind, helpful, and FIXED MY PROBLEM. He was reasonable on the price, and was helpful to forecast future events for my plumbing situation. Thank you!!

Faucet repair+ Responsiveness+ Punctuality+ Quality
BrianLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

UNBELIEVABLY great service! Super prompt to schedule, arrived as planned, quick to repair. I can't say enough good things about Crow's and our tech Luke.

Faucet repair+ Responsiveness+ Punctuality+ Quality
Funny3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I really like Paul’s professional skills. He fixes the faucet problem work quickly. Thank you.

Faucet repair+ Responsiveness+ Punctuality+ Quality
karim4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Outstanding services

Faucet repair
KLocal Guide · 47 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Paul was great...very professional and knew how to quickly solve the problem. Great service and value.

Faucet repair+ Responsiveness+ Punctuality+ Quality
EliseLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Paul was professional, responsive and pleasant! Highly recommend him and Crow's Plumbing.

Faucet repair+ Responsiveness+ Punctuality+ Professionalism
Sherry4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

All the above tks to jacob

Faucet repair+ Responsiveness+ Punctuality+ Quality
Amelia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I submitted a request for service in the middle of the night and they called me first thing in the morning and had someone come out in the afternoon on the SAME DAY. We had a couple different issues but both technicians worked extremely efficiently, provided great quality work and education about all the options and…

Faucet repairPlumbing pipe repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
Geneva2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

He was proactive in pointing out other problem areas and repaired.

Faucet repair+ Quality+ Professionalism

Show more faucet repair reviews (52 more) →

Price

$506+6% vs typical sump pump repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 24%Reasonable 58%Overpriced 8%Not sure 10%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair176$278–$1.2k
Drain cleaning163$248–$493
Plumbing leak detection153$228–$542
Water heater installation142$1.2k–$2.8k
Toilet repair128$248–$559
Water heater repair91$246–$706
Faucet repair91$228–$645
Faucet installation88$305–$645

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