How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%78+18.9Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty90−1Momentum penalty69−3.1Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORECrow's Plumbing Service
Round Rock, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #19Position by Experts Score among all companies we track in this category. of 24 sump pump repair services · 4.9★ from 2,222 Google reviews
Report card
Percentile vs other sump pump repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: momentum.
Reviews for your job
Customers hired Crow's Plumbing Service for 8 kinds of job.
Crow's Plumbing Service for faucet repair
Clear ✕All 92 Google reviews tagged “Faucet repair”
Luke was great, fixed my leaking faucet quickly and at a very reasonable price. Thank you!
⭐⭐⭐⭐⭐ We had such a great experience with Carlos! He replaced our old sink with a beautiful, modern sink and repaired/replaced all of the broken plumbing underneath. From start to finish, he was extremely communicative and kept me informed every step of the way. He took the time to explain everything to me, was…
Excellent work.
Juan was very professional and explained the issue and solutions available. He was able to get the job done in a timely manner and was super helpful answering my questions.
Josafat and Josh we're here to replace a bathroom faucet assembly. They clearly explained what they would do and the cost involved. They also found some additional work that was needed and they promptly performed that job as well. Josafat and Josh we're extremely professional and courteous and took great care of our…
Luke was great! Got everything taken care of and was very professional!
Excellent service! Edward P was very helpful, prompt, professional, worked quietly, and cleaned- up after! He is also very personable. Thank you Edward!
Called Crows to have outside spigots replaced they were prompted with their service,great job!
I’ve used Crows for all my plumbing needs for the last few years. Replaced toilets, faucet and toilet repair. Josafat has always been my smart professional HERO! Thank you Josafat and thank you Crows Plumbing!!!!!!
Paul was friendly, thorough, and relatively quick to repair a leaking pipe behind a hose bib. Very happy with his service. Update 11/2025 - Brock replaced water heater same day. Not the cheapest option, but definitely the best customer service of any plumber I have ever used. Great work too.
Juan was very competent, professional, courteous and efficient. We were very impressed with his work and his positive attitude. We will ask for him if we have plumbing issues in the future.
Karen was fantastic in quickly getting me and appointment, Caleb was out within an hour and was super professional and friendly. Diagnosed the issue, gave me a variety of options on how I wanted to proceed. And then fixed the problem right away. Whole thing from start to finish was just a few hours would definitely recommend and use again
Caleb was excellent. Very professional and provided a quality service.
Crow’s dispatched a plumber (Brock) to the house very quickly (took perhaps an hour from the time I placed the call). Brock gave me an estimate before he began replacing the leaking ice maker shutoff faucet behind the refrigerator. The estimate was quite reasonable and Brock also checked out the rest of the…
GREAT COMPANY!!! Called them out to just do a quick review and maintenance on 2 filers and a faucet…work we thought we would just get a quote on..but Caleb knew what he was talking about. He was able to provide an on the spot estimate and then offered to do all the work himself THAT DAY!! I don’t think I’ve ever…
Paul was on time and did a great job! Again
We have an older A/C system, and Tommy has done yeoman's work to keep us going through the heat. This latest service, the A/C went down about 2 AM. By 8 AM Tommy was notified, and by 9 he was here (after making another call) and had us back up and running by 10:30. There were 3 items that needed fixing, and he got…
Karen was very knowledgeable and pleasant to speak with about our plumbing issue. She set up an appointment on the same day. Paul changed out the laundry room wash box...I work night shift so all that happened quitely while I slept. When I woke up last night, I was so surprised and happy.
I’ve used Crow’s Plumbing twice and will continue to use them for any plumbing needs in the future. Paul, the technician, is great. Very nice and professional. He installed a new garbage disposal and also fixed a leaky bathtub faucet. Would highly recommend this company. Update: we’ve used Crow’s plumbing 4 times…
I was grateful that Crow's could send a plumber so quickly to fix my leaking faucet. Somewhere in the back of my mind, I knew my water heater was overdue for a replacement, which Eddie Pollack installed on the same day. The very cold weather is right around the corner and I am ready for it. This is the second…
Called for a leaky upstairs bathroom faucet but quoted to replace the hot water heater ($4k) which I didn’t ask about. Tech didn’t fix the repair (I asked for a different technician the third time but was assured he could do the job). The 5th call guy did fix the faucet but couldn’t guarantee it (after $500) BUT if…
Justin did a great job and explained everything. He put even put the backing piece on the hosebib we did not replace to keep water out of the wall.
First off I appreciated the response to my dilemma 🙃. Jacob was very helpful and patient. He worked with me and was very quick and professional. I am very grateful for his handy work. I would recommend him as well as your company to my friends and neighbors... Sherry (who answered my call) was wonderful with making…
Justin did a very efficient jon today, do polite!
Excellent service
Crows Plumbing and Paul Donaldson are professional and easy to work with. I would recommend Paul to anyone that has any kind of plumbing issue.
Faucet busted off completely and Brock from Crow’s was out quickly and fixed the issue. He was very professional and informative about the service! Very thankful that they got to our issue before the cold weather hits!
Incredibly fast and professional! Couldn’t ask for anything else
We've used Crow's several times and keep coming back. Their team is EXCEPTIONAL and we know we can trust the work they do. We've had a great experience with HVAC and plumbing repairs. Everyone we've met has gone above and beyond to make sure we understand the work that is being done, has been very friendly and professional, and does a great job.
Easy online scheduling. Received text and email confirmation. The dispatcher contacted me the day of to inform me that Josh would be coming by. A text was received including his information along with a picture of Josh. I then received a call from Josh with an eta. He was there on time. Gave several options along…
My shower faucet had a small leak or drip. I was unable to fix it but Josh was. He was very courteous, knowledgeable and professional. Thank you!
Had a leaky faucet in my master bathroom. I had Brock come over and he was very kind, helpful, and FIXED MY PROBLEM. He was reasonable on the price, and was helpful to forecast future events for my plumbing situation. Thank you!!
UNBELIEVABLY great service! Super prompt to schedule, arrived as planned, quick to repair. I can't say enough good things about Crow's and our tech Luke.
I really like Paul’s professional skills. He fixes the faucet problem work quickly. Thank you.
Outstanding services
Paul was great...very professional and knew how to quickly solve the problem. Great service and value.
Paul was professional, responsive and pleasant! Highly recommend him and Crow's Plumbing.
All the above tks to jacob
I submitted a request for service in the middle of the night and they called me first thing in the morning and had someone come out in the afternoon on the SAME DAY. We had a couple different issues but both technicians worked extremely efficiently, provided great quality work and education about all the options and…
He was proactive in pointing out other problem areas and repaired.
The team here is wonderful! Paul is the technician who has been to our house several times for an issue we’ve had since the freeze in 2021. So thankful for their persistence to fix our issues, professionalism and expertise. They’re a great company!
The appointment system is great! Kept updating the appointment time and appreciated all the communication that made my life easy. Eric is very professional and friendly. He was very respectful to my house and found a problem on my sink faucet in time. I would use this company again if we have any problem again!!!!
Tim was super kind and helpful and very quick at his work. Would definitely recommend.
Josh was great! He explained the situation and options and then got the job done efficiently. Excellent service!
I called Crowe's to replace a broken faucet. They came out gave me a competitive quote, and answered several concerns and questions that I had. I got quotes from multiple sources, but I chose them because they were the most professional and courteous service that came out and I liked that they are family owned and…
Crow's Plumbing's technician - Paul D. was just stellar! From beginning to end, the office and the field were a well-oiled machine- communicating appt times and arrivals- as well as Paul's service. I will continue to use Crow's for all my plumbing needs.
Brock repaired damage he caused to the pipes he accessed a month ago when he replaced our bathtub faucet and charged us an additional $272 (on top of the previous $1,048). The pipe has been leaking into the ceiling below for a month and will require extensive replacement. The damage may have been avoided had he…
I called Crows to come make sure my gas line to my fireplace was working properly. The tech didn't have a fireplace key, so my original problem wasn't resolved. I had a slow drain and faucet handles that needed adjustments, and he helped me with that. So one of two things were fixed.
Perceived expensive water pipe issue that turned to be a very minor issue. So relieved to have found this company to be so honest and trust worthy. Will be using this company in the future for all plumbing needs. Brandon was so nice and courteous.
Absolutely amazing service!!!! I 20 out of 10 recommend Jakob and Tim to anyone who needs repair work done well and in a timely manner. Especially now that I’ve worked with Jakob, I won’t give any other company a second thought!! I urge anyone who may be procrastinating on their repair projects like I did to call…
Josh the plumber was professional and offered alternatives (repair or replace) for me to choose from. He listened to my description of the problem and my concerns. He got past a few difficult hurdles to get the repairs done properly. It's the next day now and no faucet leaks this morning. The only issue was the…
Gus came and did a fantastic job repairing in our house! We will use Crow again and Gus especially!!!
Quick and professional communication. Tech arrived promptly at scheduled time and updates were sent through the day via text keeping me aware of potential changes. Tech was thorough in checking water pressure and water heater before beginning and explained options clearly. Service was completed quickly and…
Just had the plumber, Jonathan, from Crow's Plumbing Service leave the house. My wife and I were nervous about the bill, but Jonathan came in, looked at the kitchen facet, took a piece off and said; "Done!" He then proceeded to tell me what to do if any of the other sinks have the same issue. So what we thought was…
Gus arrived on time, was friendly and professional as he repaired plumbing and replaced kitchen faucet. He also discovered problem with hot water heater vent related to new roof replacement. He made several helpful suggestions
Great work!!! Friendly and polite workers!!
Luke was absolutely amazing! The company’s is super communicative and always on time. They were able to fix all the issues we had from an inspection on our home and even problem some other issues we were having. They always do a great job and are super professional.
Brock and Garrett were very professional and friendly. I had a great experience with them. I will recommend them to anyone who needs any plumbing services!!
Gus was awesome! Very professional! Highly recommend.
Josh is great. Communication between Crows Plumbing, Josh and me was really great. Josh is professional, friendly, and knowledgeable. I really liked working with Josh and would recommend him highly.
Great and friendly service. Will definitely use again.
Gus worked fast and explained everything well. Charge was $400 less than another estimate.
We worked with Paul and he was amazing! He was super communicative and responsive. They did abs amazing job at fixing all our issues and did it quickly and professionally. I would highly highly recommend their services!
*Very responsive and stayed in constant communication (scheduled a week or so in advance, got a reminder the day of, received updates rhe day of every 3ish hours until technician arrived) *technicians (Johnathan and Garrett) were very friendly, professional, and quick.
Luke is very friendly and professional. He identified the problems we were having on his first visit and returned 2 days later and fixed our issues quickly and efficiently. Thank you Luke for a great job.
Paul and Garrett were extremely polite and professional. They wore masks the entire time. They explained the problem and solutions. Then when given the project worked promptly, efficiently, and again professionally! This is by far the BEST contractor experience we have ever received! WE HIGHLY RECOMMEND PAUL & GARRETT and thus Crowe's Plumbing Service!
I have been using Crows plumbing service for over a decade now, and they have always been spectacular. Jack and Tory's team are a bunch of professionals, who always take the best care of their customers. They are the only plumber service i'd want to work with in Austin.
Great customer care, they kept me really informed about where their technicians were via text. When the technician (Gus) came over he was really awesome and was able to quickly figure out the issue, quote me, and fix it. All in all a really great experience.
Gus and Tim did a great job! I will only call Crows to do work in my home. Please make sure you don’t waste your time with other companies. I’d give more stars if I could. They did so good that they are completing more repairs for us. Thanks crows!
The technicians who came out today from Crows plumbing were wonderful! they arrived early, and were very transparent about what they were doing and cost options along the way. They came out quickly, after I called the main office, and they also fixed everything in a short amount of time. You can tell this is a…
Jonathan did a top notch job taking care of our plumbing needs as part of a wholesale bathroom remodel. The job was varied and complicated, and I was most impressed with Jonathan’s willingness to make adjustments to the plan as went went along and gathered more information. Across three separate visits, Jonathan was…
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 176 | $278–$1.2k |
| Drain cleaning | 163 | $248–$493 |
| Plumbing leak detection | 153 | $228–$542 |
| Water heater installation | 142 | $1.2k–$2.8k |
| Toilet repair | 128 | $248–$559 |
| Water heater repair | 91 | $246–$706 |
| Faucet repair | 91 | $228–$645 |
| Faucet installation | 88 | $305–$645 |