Experts Reviews · Company report
Crow's Plumbing Service logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%78+18.9Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty90−1Momentum penalty69−3.1Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORE

Crow's Plumbing Service

Round Rock, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #19Position by Experts Score among all companies we track in this category. of 24 sump pump repair services · 4.9★ from 2,222 Google reviews

Report card

Percentile vs other sump pump repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Crow's Plumbing Service is better than 84% of sump pump repair services.A
84
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Crow's Plumbing Service is better than 78% of sump pump repair services.B
78
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Crow's Plumbing Service is better than 90% of sump pump repair services.A
90
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Crow's Plumbing Service is better than 100% of sump pump repair services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Crow's Plumbing Service is better than 69% of sump pump repair services.B
69
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Crow's Plumbing Service is better than 100% of sump pump repair services.A
100

Reviews for your job

Customers hired Crow's Plumbing Service for 8 kinds of job.

Crow's Plumbing Service for plumbing leak detection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.154
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$228–$542
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 93/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing leak detection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 20
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 154 Google reviews tagged “Plumbing leak detection” · showing 20

HazelLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

⭐⭐⭐⭐⭐ We cannot say enough good things about Crow's Plumbing Service and especially Josafat G! We received a notification about unusual water usage and then discovered a large pool of water next to our water meter in the yard. We found Crow's Plumbing through their high Google reviews, and now we know why they're…

Customer photo from Hazel's reviewCustomer photo from Hazel's review
Paid $1,600–1,800Reasonable pricePlumbing leak detectionPlumbing pipe repairPlumbing leak repair
Lori8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Crow Plumbing is my go to plumber. Thank you Josh and Karen!

Paid $1–200Great pricePlumbing leak detectionPlumbing pipe repairPlumbing leak repair+ Responsiveness+ Punctuality+ Quality
AnamariaLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Paul was so professional and great with my dad and his caregiver. Wonderful service! Willuse again!

Plumbing leak detectionPlumbing leak repair
DominiqueLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Paul was prompt and went straight to work!!! He was thorough and explained what he was seeing along the way and kept me informed throughout the process!!! I will definitely recommend Crows Plumbing and Paul to anyone in need of plumbing services.

Plumbing leak detection
MimiLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Good service. Showed up on time. He explained lots of details before doing any work. He identified the leak and fixed it. Thanks.

Plumbing leak detection
KennethLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

I had a leak with my outside water faucet. I called them up and they came out within a few hours and made all repairs. They replaced both faucets for one low price. Jehoshaphat was my technician. This is the second time I've used crows plumbing and far better than some of the other plumbing companies around. And…

Paid $200–400Reasonable pricePlumbing leak detection
Zana5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

From the front desk to the service technician, service was excellent. Luke did an excellent repair and also noticed our shut off valve wasn’t functioning and opened a service ticket with the city. He is coming back to follow up to make sure everything dried properly. They also warranty their work. We are very pleased.

Paid $600–800Reasonable pricePlumbing leak detectionPlumbing pipe repairPlumbing leak repair
HilaryLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

⭐⭐⭐⭐⭐ We had such a great experience with Carlos! He replaced our old sink with a beautiful, modern sink and repaired/replaced all of the broken plumbing underneath. From start to finish, he was extremely communicative and kept me informed every step of the way. He took the time to explain everything to me, was…

Paid $2,000+Reasonable pricePlumbing leak detectionPlumbing pipe repairFaucet repair
Hobby11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Huge thanks to Juan from Crows Plumbing Service for the great work today. He was kind from the moment he arrived, respectful of my home, and incredibly professional throughout the entire visit. You can tell he takes pride in doing things right and making customers feel comfortable. Folks like Juan make it easy to…

Paid $200–400Reasonable pricePlumbing leak detection
Katrina1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Tim was great! He was very thorough and took his time looking at the property. We will use them again.

Plumbing leak detection
sharon3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Juan M was fantastic!!! Quick, efficient and even offered to clean up. Exceptional service, would highly recommend Crows Plumbing

Paid $700–800Reasonable pricePlumbing leak detection
Keith9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Juan was exceptional. Every young man that has come to our home from Crowe plumbing has been impressive with their knowledge, courteous demeanor and high ethics and morals! Juan was very good at solutioning the problem and explaining the process to fix - he got the work done in a timely manner and offered…

Plumbing leak detectionOutdoor plumbing system repair+ Professionalism
David9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Top notch plumbing services! I had some difficulties on my end but they're more than happy, patient, and accommodating. I won't choose another plumbing service as long as I'm in Round Rock.

Paid $1,000+Great priceWater heater installationPlumbing leak detectionWater tank installation
Brenda4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Brock was here within 2 hours of us discovering a leak. He was friendly and thorough. Even though it was not easy to find, it was quickly fixed. He kept us in the loop of what he was doing, with good explanations of everything. We're very happy!

Plumbing leak detection
Richard11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Brock did a great job evaluating my plumbing issue. He found another leak, which we were not aware. Great customer service and great feedback as it relates to outlining the steps needed to correct my plumbing issues.

Plumbing leak detection
Sara4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Juan was great. He quickly sized things up and knew the problems and solutions. He was prompt, friendly, and patient answering my many questions. I got the estimate in my email almost instantly. He understood the challenges and priorities of a home with older plumbing. And he was nice to my dog.

Great priceWater heater installationPlumbing leak detectionShower repair
Jesse1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

What began as a one water leak issue on my pier and beam home turned out to be a three-leak job. Josafat located and successfully completed the job professionally while keeping me informed throughout his work. He is certainly customer-friendly and did a good job explaining my options. I will ask for him next time I…

Paid $500–600Reasonable pricePlumbing leak detectionPlumbing pipe repairPlumbing leak repair
AmberLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Great communication and service. The office called to see if they could come a day earlier than scheduled which worked great for me! They were professional, friendly and got the job done right. Brock was great!

Reasonable pricePlumbing leak detectionFaucet installationShower repair
Emily7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Always excellent service from Crows! Today, Josafat G.located and replaced the water cutoff for my house. He was outstanding--expert, efficient, neat, friendly, and undisturbed by my curiosity and questions about the whole process! Crows is always upfront about pricing and option and delivers top-quality results.…

Plumbing leak detection+ Responsiveness+ Quality+ Professionalism
A.M.Local Guide · 52 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Paul was friendly, thorough, and relatively quick to repair a leaking pipe behind a hose bib. Very happy with his service. Update 11/2025 - Brock replaced water heater same day. Not the cheapest option, but definitely the best customer service of any plumber I have ever used. Great work too.

Paid $1,000+Plumbing leak detectionFaucet installationPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality

Show more plumbing leak detection reviews (134 more) →

Price

$506+6% vs typical sump pump repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 24%Reasonable 58%Overpriced 8%Not sure 10%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair176$278–$1.2k
Drain cleaning163$248–$493
Plumbing leak detection153$228–$542
Water heater installation142$1.2k–$2.8k
Toilet repair128$248–$559
Water heater repair91$246–$706
Faucet repair91$228–$645
Faucet installation88$305–$645

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