Experts Reviews · Company report
Crow's Plumbing Service logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%78+18.9Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty90−1Momentum penalty69−3.1Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORE

Crow's Plumbing Service

Round Rock, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #19Position by Experts Score among all companies we track in this category. of 24 sump pump repair services · 4.9★ from 2,222 Google reviews

Report card

Percentile vs other sump pump repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Crow's Plumbing Service is better than 84% of sump pump repair services.A
84
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Crow's Plumbing Service is better than 78% of sump pump repair services.B
78
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Crow's Plumbing Service is better than 90% of sump pump repair services.A
90
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Crow's Plumbing Service is better than 100% of sump pump repair services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Crow's Plumbing Service is better than 69% of sump pump repair services.B
69
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Crow's Plumbing Service is better than 100% of sump pump repair services.A
100

Reviews for your job

Customers hired Crow's Plumbing Service for 8 kinds of job.

Crow's Plumbing Service for plumbing leak repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.82
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.95
Usually paidThe price range customers picked most often for this job.$200–300
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$251–$654
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing leak repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 20
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 82 Google reviews tagged “Plumbing leak repair” · showing 20

HazelLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

⭐⭐⭐⭐⭐ We cannot say enough good things about Crow's Plumbing Service and especially Josafat G! We received a notification about unusual water usage and then discovered a large pool of water next to our water meter in the yard. We found Crow's Plumbing through their high Google reviews, and now we know why they're…

Customer photo from Hazel's reviewCustomer photo from Hazel's review
Paid $1,600–1,800Reasonable pricePlumbing leak detectionPlumbing pipe repairPlumbing leak repair
Lori8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Crow Plumbing is my go to plumber. Thank you Josh and Karen!

Paid $1–200Great pricePlumbing leak detectionPlumbing pipe repairPlumbing leak repair+ Responsiveness+ Punctuality+ Quality
Sherrie11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Luke from Crow's did an awesome job. He was very thorough. We had an estimate from another plumber and felt like that their estimate was outrageous. Luke was able to really assess the situation and his estimate was way less. We are very happy with the job. I will add that Luke had to go under our house and he had no…

Paid $1,000–1,200Reasonable pricePlumbing pipe repairPlumbing leak repair
AnamariaLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Paul was so professional and great with my dad and his caregiver. Wonderful service! Willuse again!

Plumbing leak detectionPlumbing leak repair
Zana5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

From the front desk to the service technician, service was excellent. Luke did an excellent repair and also noticed our shut off valve wasn’t functioning and opened a service ticket with the city. He is coming back to follow up to make sure everything dried properly. They also warranty their work. We are very pleased.

Paid $600–800Reasonable pricePlumbing leak detectionPlumbing pipe repairPlumbing leak repair
John18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Professional service 👌

Plumbing leak repair
jose5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Really good experience with Crow Plumbing Services. Fast response for a leak, and their communication was on point from start to finish, including clear updates on the techs arrival time. Josafat G. was excellent, he explained the work, walked me through the process, and gave helpful recommendations. Would definitely use them again !

Paid $200–300Great pricePlumbing leak repair
Don2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Juan from Crow's did a great job! Very professional, great communication.

Plumbing leak repair+ Responsiveness+ Punctuality+ Quality
David9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Top notch plumbing services! I had some difficulties on my end but they're more than happy, patient, and accommodating. I won't choose another plumbing service as long as I'm in Round Rock.

Paid $1,000+Great priceWater heater installationPlumbing leak detectionWater tank installation
Servando1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I give Crows Plumbing a full 5 stars for their fast, same‑day service. Josafat G. was professional, respectful, and completed the job flawlessly. Highly recommend their team.

Paid $600–700Reasonable priceWater tank repairPlumbing leak repair
Jesse1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

What began as a one water leak issue on my pier and beam home turned out to be a three-leak job. Josafat located and successfully completed the job professionally while keeping me informed throughout his work. He is certainly customer-friendly and did a good job explaining my options. I will ask for him next time I…

Paid $500–600Reasonable pricePlumbing leak detectionPlumbing pipe repairPlumbing leak repair
Jake5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Juan M was great. Very professional and great at what he does. He came in addressed the problem and got right to work. His communication skills were on point, and we were able to get the water fixed and running. Nothing but good things to say about Juan M.

Paid $1,000+Great pricePlumbing leak repairService not listed
David11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Josafat was excellent, very informative, friendly and fixed it fast. Highly recommend!

Paid $200–300Reasonable pricePlumbing leak repair
Jennifer7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

We've used Crow's for several years fir major and small plumbing issues and have always been very happy with their work. Jacob had resolved slab leaks and replaced a tankless water heater. Most recently, Juan M. fixed a leak under the kitchen sink. We're grateful for the high standard of service, including speedy…

Paid $200–300Reasonable pricePlumbing leak repair+ Responsiveness+ Punctuality+ Quality
DavidLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I had an emergency plumbing issue with a broken pipe. Crows Plumbing was responsive, quick and got my issue fixed. They are my go to plumber, and they've fixed a lot of plumbing issues in my 4p year old house. I highly recommend Brock and the team!

Paid $800–900Reasonable pricePlumbing leak repair
Vera7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We had an excellent experience with Crows Plumbing! We were able to get a same-day appointment for our mystery water leak, even though I called on a Friday afternoon. The receptionist who took the call listened to all the issues we were having and seemed genuinely concerned and determined to get someone out that day…

Paid $700–800Reasonable pricePlumbing leak repair
Harley2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Super efficient, very kind, made sure he did everything he was suppose to and explained everything very well! Would 10/10 recommend to anyone !

Not sureToilet repairPlumbing leak repairService not listed
Tommy9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

We had an outdoor hose bib leak. Crow was able to get someone over within an hour. Our technician, Juan, did a great job. He was prompt, evaluated the problem and explained it clearly along with the solution.

Reasonable pricePlumbing leak repair+ Responsiveness+ Punctuality+ Quality
ChrisLocal Guide · 58 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Professional, excellent communication, and fixed the problem. Cannot ask for better service. Highly recommended.

Paid $200–300Reasonable priceDrain cleaningPlumbing leak repair
Nikki11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Caleb was amazing. We started the day very dreary due to a leaking bathroom sink. Caleb quickly diagnosed the issue and provided options. He made the entire process seamless and way less stressful than anticipated.

Reasonable pricePlumbing leak repair

Show more plumbing leak repair reviews (62 more) →

Price

$506+6% vs typical sump pump repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 24%Reasonable 58%Overpriced 8%Not sure 10%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair176$278–$1.2k
Drain cleaning163$248–$493
Plumbing leak detection153$228–$542
Water heater installation142$1.2k–$2.8k
Toilet repair128$248–$559
Water heater repair91$246–$706
Faucet repair91$228–$645
Faucet installation88$305–$645

Compare with