Experts Reviews · Company report
Crow's Plumbing Service logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%78+18.9Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty90−1Momentum penalty69−3.1Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORE

Crow's Plumbing Service

Round Rock, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #19Position by Experts Score among all companies we track in this category. of 24 sump pump repair services · 4.9★ from 2,222 Google reviews

Report card

Percentile vs other sump pump repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Crow's Plumbing Service is better than 84% of sump pump repair services.A
84
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Crow's Plumbing Service is better than 78% of sump pump repair services.B
78
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Crow's Plumbing Service is better than 90% of sump pump repair services.A
90
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Crow's Plumbing Service is better than 100% of sump pump repair services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Crow's Plumbing Service is better than 69% of sump pump repair services.B
69
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Crow's Plumbing Service is better than 100% of sump pump repair services.A
100

Reviews for your job

Customers hired Crow's Plumbing Service for 8 kinds of job.

Crow's Plumbing Service for plumbing pipe repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.176
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.90
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$278–$1.2k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing pipe repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 20
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 176 Google reviews tagged “Plumbing pipe repair” · showing 40

HazelLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

⭐⭐⭐⭐⭐ We cannot say enough good things about Crow's Plumbing Service and especially Josafat G! We received a notification about unusual water usage and then discovered a large pool of water next to our water meter in the yard. We found Crow's Plumbing through their high Google reviews, and now we know why they're…

Customer photo from Hazel's reviewCustomer photo from Hazel's review
Paid $1,600–1,800Reasonable pricePlumbing leak detectionPlumbing pipe repairPlumbing leak repair
Lori8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Crow Plumbing is my go to plumber. Thank you Josh and Karen!

Paid $1–200Great pricePlumbing leak detectionPlumbing pipe repairPlumbing leak repair+ Responsiveness+ Punctuality+ Quality
Sherrie11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Luke from Crow's did an awesome job. He was very thorough. We had an estimate from another plumber and felt like that their estimate was outrageous. Luke was able to really assess the situation and his estimate was way less. We are very happy with the job. I will add that Luke had to go under our house and he had no…

Paid $1,000–1,200Reasonable pricePlumbing pipe repairPlumbing leak repair
Catherine6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Luke is very knowledgeable and courteous. He went right to work and even helped me out with another problem without charge. He will be called in the future for any more plumbing difficulties. Thank you Luke. Katie Hatch

Plumbing pipe repair
Zana5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

From the front desk to the service technician, service was excellent. Luke did an excellent repair and also noticed our shut off valve wasn’t functioning and opened a service ticket with the city. He is coming back to follow up to make sure everything dried properly. They also warranty their work. We are very pleased.

Paid $600–800Reasonable pricePlumbing leak detectionPlumbing pipe repairPlumbing leak repair
WilliamLocal Guide · 5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Josafat did a great job. Arrived on time, explained everything well. Fixed three separate items. Will use Crow's again.

Paid $600–800Reasonable pricePlumbing pipe repairShower repairService not listed
HilaryLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

⭐⭐⭐⭐⭐ We had such a great experience with Carlos! He replaced our old sink with a beautiful, modern sink and repaired/replaced all of the broken plumbing underneath. From start to finish, he was extremely communicative and kept me informed every step of the way. He took the time to explain everything to me, was…

Paid $2,000+Reasonable pricePlumbing leak detectionPlumbing pipe repairFaucet repair
RobertLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Update 6/16/26 Juan was amazing today! He was able to come out quickly, identify the problem and resolve it very efficiently. He took the time to explain the root cause and helped me better understand how to both reduce the likelihood of the issue and reminded me of the best practices concerning proactive…

Plumbing pipe repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
Mark1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

We had a cracked pipe under the foundation, something that nobody wants to hear. Tim and the team at Crow's Plumbing responded quickly and with a reasonable quote. Unfortunately, the job got more complicated when they accessed the area and uncovered other issues. They worked with us to come up with a solution to fix…

Paid $1,000+Reasonable pricePlumbing pipe repair
MattLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Called Crows and Tim came out exactly as scheduled. Expertly diagnosed the problem I was having, gave a written estimate and promptly fixed the issue and replaced a broken faucet while he was here. Very professional! Highly recommend and will definitely use them again. Thanks Tim!

Great pricePlumbing pipe repairWater tank repairFaucet installation
David9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Top notch plumbing services! I had some difficulties on my end but they're more than happy, patient, and accommodating. I won't choose another plumbing service as long as I'm in Round Rock.

Paid $1,000+Great priceWater heater installationPlumbing leak detectionWater tank installation
ElaineLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

We were very happy with the service we received for our plumbing line leak. Juan was prompt, efficient and professional. The job was completed to our satisfaction and much quicker than we expected. Highly recommend Crow Plumbing!

Plumbing pipe repair
MyLan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I have an issue with kitchen sink logging; I scheduled Crows Plumbing Service at night and they at my house in the morning. That’s pretty fast, Juan M. came and diagnosed the problems and explained thoroughly to us. He did the work, super clean, professional, and easy to talk to with valuable informative tips along…

Customer photo from MyLan's review
Paid $1,000+Not sureDrain cleaningPlumbing pipe repair
Jesse1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

What began as a one water leak issue on my pier and beam home turned out to be a three-leak job. Josafat located and successfully completed the job professionally while keeping me informed throughout his work. He is certainly customer-friendly and did a good job explaining my options. I will ask for him next time I…

Paid $500–600Reasonable pricePlumbing leak detectionPlumbing pipe repairPlumbing leak repair
A.M.Local Guide · 52 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Paul was friendly, thorough, and relatively quick to repair a leaking pipe behind a hose bib. Very happy with his service. Update 11/2025 - Brock replaced water heater same day. Not the cheapest option, but definitely the best customer service of any plumber I have ever used. Great work too.

Paid $1,000+Plumbing leak detectionFaucet installationPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Jessica2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

We have used Crows in the past in 2021. We were cery satisfied with their service, so when we needed a repair, we called Crows. But the first technician assigned to the job, Juan, was very rude, unprofessional, didn't seem to know his work and misquoted the repairs to be done. But after calling them , and having a…

Paid $400–500Reasonable pricePlumbing pipe repair
Falcon9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Crows responded to my water pipe leak immediately, including dispatch Juan in the same afternoon. Juan was professional, courteous, and patient with all my questions. He also showed me different options along with his recommendations. Juan's work was meticulous, without takin any shortcuts. After repair was…

Paid $1,000+Reasonable pricePlumbing pipe repair
Rita7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

So thankful it's a Saturday called at 10:30 here by noon. Confident and knowledgeable plumber. Thank you Katherine and Brock!

Paid $400–500Reasonable pricePlumbing pipe repair
Hector8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

(Main sewer line cleanout completely replaced): Crow's Plumbing was great to work with. They are very responsive and treat you like a customer instead of income opportunities. They answer the phone every time, schedule you quickly, and arrive as requested. The service is explained along with their pricing…

Plumbing pipe repair+ Responsiveness+ Quality+ Professionalism
Mike11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Am a repeat customer. Highly recommend Crows Plumbing. Brock was punctual, professional, knowledgeable and super courteous. Options were provided and clearly explained with no pressure tactics. Job was completed in a timely manner, and work site was left cleaner than when Brock arrived.

Plumbing pipe repair
Chad7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Paul was on time and did a great job! Again

Shower installationPlumbing pipe repairFaucet repair+ Responsiveness+ Punctuality+ Quality
SASHA5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Death, taxes and my pipes freezing when it’s cold. Second time using Crow Plumbing and they did not disappoint. Nick Moore came in and completed a tough task. There are a great company My first review. Was happy to finally get a company to my house after the freeze. They showed up, had no problems getting dirty,…

Plumbing leak detectionPlumbing pipe repairOutdoor plumbing system repair+ Quality+ Professionalism
Steven3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I had an issue with water backing up into my kitchen. I tried routing the stoppage myself with a 50 foot line but did not succeed in solving my issue. Called Crow's Plumbing, which I have used before for an interior plumbing job, and Junior came out. He was both professional and friendly. Within an hour, he had…

Plumbing pipe repair+ Punctuality+ Professionalism
EddieLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Crows plumbing continues to be my “go to team” as it doesn’t get easier or more seamless when you have an issue. The are friendly from the time you call in to the time they finish the job and explain what they have done. They are a small family business but can handle all size jobs and if they can’t handle it, they…

Plumbing pipe repairSewer repair+ Responsiveness+ Punctuality+ Quality
Lorena7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★

Kudos again to Karen for helping schedule the visit. On site tech was knowledgeable and fixed the problem , but eager to upsell services left and right by blowing the problem out of proportion. He opened holes in the drywall and did not even bother to place the pieces back in there to cover while some else comes…

Plumbing pipe repair
Schere3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Xavier quickly assessed the problem, gave excellent advice on how to fix it and expertly installed a new toilet and sink . I was impressed by his knowledge. I would definitely use Crow's Plumbing again.

Plumbing pipe repairToilet installation
JonathanLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Fantastic service all around!!! Gus was fast and very professional!

Plumbing pipe repair+ Value
JamesLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I called Thursday afternoon to schedule my appointment woth Crow's Pumbing. I was told a tech could come out the next day and that worked for me. I've used their service before for a couple issues. As always, Doug was personable and professional and was able to remedy out shower valve issue in a timely manor.…

Plumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Na-Shuang4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I was grateful that Crow's could send a plumber so quickly to fix my leaking faucet. Somewhere in the back of my mind, I knew my water heater was overdue for a replacement, which Eddie Pollack installed on the same day. The very cold weather is right around the corner and I am ready for it. This is the second…

Faucet repairPlumbing pipe repairDrain cleaning
Charles3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Move drain pipe and install new shutoff valves

Plumbing pipe repairService not listed+ Quality+ Professionalism+ Value
AndrewLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had a shower leak, unknown location. Great customer service start to finish, provided planned arrival time, call received from dispatch and dispatched plumber. Very professional, thorough diagnosis and solution implementation, excellent work, overall AAA++.

Plumbing leak detectionPlumbing pipe repairShower repair
RHONAJOY1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They were very prompt and professional. I like the way they answer all our questions

Plumbing leak detectionPlumbing leak repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Laura8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This is our second time working with Jonathan at Crow’s Plumbing. We specifically requested him because he was so nice and easy to work with the first time. We appreciate his trustworthiness and efficiency. While we hope not to need plumbing services any time soon, we will call and ask for Jonathan again when we do.…

Toilet installationPlumbing pipe repairToilet repair+ Responsiveness+ Punctuality+ Quality
AlexLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Crow's Plumbing is the best. We went through several plumbers trying to solve a mystery issue -- Crow's were the only ones who could diagnose it correctly. Their techs are always prompt, friendly, & take the time to really explain all the options. They were even super conscientious about our toddler's nap time!…

Faucet installationPlumbing pipe repair
Cory10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Crows Plumbing is a great service to call on when you have an issue. Johnathan came to my house and is very responsive, knowledgeable and takes pride in his work. He lets me know step by step what the process is going to be and is very informative. I have called on Crows Plumbing a few times for help and will…

Plumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Mandy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We’ve had the pleasure of Justin visiting our house twice in the past month. This will be for both of the visits. Justin provided an excellent walk through the the issues and the options to fix them. We were informed at every stage in the process. He was prompt, friendly, knowledgeable and even nice to our dogs.

Plumbing pipe repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
Tom4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Gus did a thorough job and fixed our water leak. The builder had driven a nail through the Pex tubing in the wall and after 9 years it started to leak. What a freak thing but after the tubing was replaced everything cleaned up nice. I highly recommend this company. Tom McDonagh Georgetown

Plumbing leak detectionPlumbing leak repairPlumbing pipe repair
Randall5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Responsive, courteous, professional

Faucet installationPlumbing pipe repairWater heater repair+ Responsiveness+ Punctuality+ Quality
DavidLocal Guide · 98 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ruben worked on our last 2 properties. Both were plumbing and gas challenges. He did some complex diagnostics and came up with well thought out solutions. He also thought ahead about our water needs and pressure from our well. Upgraded lines to 1inch outside and 3/4inch inside from 1/2inch in both. Really…

Plumbing leak detectionFaucet installationWater heater installation+ Responsiveness+ Punctuality+ Quality
Mike1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ruben came out and did a great job fixing My leak. Good guy with a good attitude.

Plumbing pipe repair+ Responsiveness+ Punctuality+ Quality

Show more plumbing pipe repair reviews (136 more) →

Price

$506+6% vs typical sump pump repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 24%Reasonable 58%Overpriced 8%Not sure 10%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair176$278–$1.2k
Drain cleaning163$248–$493
Plumbing leak detection153$228–$542
Water heater installation142$1.2k–$2.8k
Toilet repair128$248–$559
Water heater repair91$246–$706
Faucet repair91$228–$645
Faucet installation88$305–$645

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