Experts Reviews · Company report
Crow's Plumbing Service logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%78+18.9Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty90−1Momentum penalty69−3.1Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORE

Crow's Plumbing Service

Round Rock, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #19Position by Experts Score among all companies we track in this category. of 24 sump pump repair services · 4.9★ from 2,222 Google reviews

Report card

Percentile vs other sump pump repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Crow's Plumbing Service is better than 84% of sump pump repair services.A
84
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Crow's Plumbing Service is better than 78% of sump pump repair services.B
78
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Crow's Plumbing Service is better than 90% of sump pump repair services.A
90
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Crow's Plumbing Service is better than 100% of sump pump repair services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Crow's Plumbing Service is better than 69% of sump pump repair services.B
69
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Crow's Plumbing Service is better than 100% of sump pump repair services.A
100

Reviews for your job

Customers hired Crow's Plumbing Service for 8 kinds of job.

Crow's Plumbing Service for toilet installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.51
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$463–$1.2k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 91/100.How Job match is calculatedBuilt only from reviews Google tagged “Toilet installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 17
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 51 Google reviews tagged “Toilet installation” · showing 40

Rollie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Edward P. did a great job on fixing a frozen pipe. He had to work in the rain to repair the PVC pipe.

Paid $1,000+Reasonable priceToilet installation
Vickie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Luke was great! Got everything taken care of and was very professional!

Paid $300–400Great priceDrain cleaningFaucet repairToilet installation
Don5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

We certainly enjoyed meeting Caleb, and appreciated his professionalism. He communicated well with us, the project was completed efficiently, and we are most satisfied with the service that Caleb and Crow’s provided. Caleb represented the company in a highly exemplary manner. We will continue to contact Crow’s when…

Toilet repairToilet installation+ Responsiveness+ Professionalism
John2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

What an excellent installation performed by a professional technician!! Thank you, Juan for doing such a great job and for being such a great asset for your company! Well done! You have definitely earned my business in the future!

Paid $600–700Reasonable priceToilet installation
Rickel12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Juan was great and very knowledgeable and got done in a timely manner definitely would recommend these guys for all your plumbing needs new toilet looks great and works even better

Paid $900–1,000Toilet repairToilet installation
Chad7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Paul was on time and did a great job! Again

Shower installationPlumbing pipe repairFaucet repair+ Responsiveness+ Punctuality+ Quality
SusanneLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Caleb came out today to see why our toilet wasn’t working well. He checked it out and offered a couple of fixes. We were very happy with the outcome and Caleb did a fine job. Very conscientious and friendly. He put our needs first and worked until we were up and running. He is a professional and did exceptional…

Toilet repairToilet installation+ Punctuality+ Quality+ Professionalism
Schere3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Xavier quickly assessed the problem, gave excellent advice on how to fix it and expertly installed a new toilet and sink . I was impressed by his knowledge. I would definitely use Crow's Plumbing again.

Plumbing pipe repairToilet installation
JimLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Luke was thorough, skilled and professional. The job was done very well and we're happy with our choice of provider. Brock helped us with a frozen pipe. He was very professional and fixed the issue. Jacob and Julius were very professional and thorough, as well as being friendly and easy to work with.

Faucet installationToilet installationPlumbing leak repair+ Responsiveness+ Punctuality+ Quality
Laura8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This is our second time working with Jonathan at Crow’s Plumbing. We specifically requested him because he was so nice and easy to work with the first time. We appreciate his trustworthiness and efficiency. While we hope not to need plumbing services any time soon, we will call and ask for Jonathan again when we do.…

Toilet installationPlumbing pipe repairToilet repair+ Responsiveness+ Punctuality+ Quality
Barbara6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Yesterday I had the best plumber experience ever. Jacob was thorough, informative and professional. He diagnosed a problem with a water heater device that had been improperly installed by another plumber in 2014. He had the correct part on his truck and we are now enjoying (near) instant hot water. He went above…

Toilet installation
rick7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Thank you guys for the prompt service and multiple options for repair. My tech Justin was awesome. That dude needs to be making all the money! I have already recommended you guys to friends and family.

Toilet installationToilet repair+ Responsiveness+ Punctuality+ Quality
Albino4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ruben was very impressive got in there and got the job done.

Toilet installationPlumbing leak repairToilet repair
EduardoLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

It was a great experience working with Crow's and in particular with Ruben Castro, who came to our new house to make several repairs we needed after purchasing and getting the house inspected. He immediately understood what needed to be done and offered options for us to make the best choices and help reduce the…

Toilet installationPlumbing leak repairSewer repair+ Responsiveness+ Punctuality+ Quality
Amy11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★

Buyer beware! Make sure you get a price per hour ahead of time. Crows plumbing charged me $380 for a 15 minute job. Very shady operation.

Toilet installationPlumbing pipe repair
CathrynLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

We've used Crow's several times and keep coming back. Their team is EXCEPTIONAL and we know we can trust the work they do. We've had a great experience with HVAC and plumbing repairs. Everyone we've met has gone above and beyond to make sure we understand the work that is being done, has been very friendly and professional, and does a great job.

HVAC system maintenanceToilet installationFaucet repair+ Responsiveness+ Punctuality+ Quality
Vasken13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Gus was very professional, communicated well, and performed the work perfectly. Highly recommended.

Faucet installationToilet installation+ Responsiveness+ Punctuality+ Quality
Cara5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Brock & Justin professional and courteous team. Replaced old and cracked toilet - I was given various options to purchase new. Service call and installation completed same day before afternoon kid pick up! Cleaned up mess. Thanks guys. CK

Toilet installation+ Responsiveness+ Punctuality+ Quality
Dr.2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Crow’s Plumbing was professional and courteous. They resolved my plumbing issues. I would use them for any future plumbing needs. They really cared about making sure that I was satisfied with my experience with them.

Toilet installationToilet repair+ Responsiveness+ Professionalism
Joshua2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

All techs were nice, efficient, and clear. They got my issues sorted quickly and were very open about cost and what the cost bought.

A/C system maintenanceToilet installationShower repair+ Responsiveness+ Punctuality+ Quality
LarryLocal Guide · 44 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Both gentlemen did an outstanding job. They were punctual and professional.

Toilet installationToilet repair+ Responsiveness+ Punctuality+ Quality
Joel1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Everyone at Crowe's Plumbing Service was fantastic and courteous! This is such a rare find these days!

Toilet installation+ Responsiveness+ Punctuality+ Quality
Greg8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Jacob Pryor did a lot of work for me when I bought a house in Round Rock. He installed a tankless water heater, sofener, two new toilets, as well as fixed and replaced some old hardware. He was on time, professional, and explained all the options clearly. Great work. I’ll be using them again when it comes time to upgrade the kitchen and bathrooms.

Faucet installationToilet installationWater heater installation+ Responsiveness+ Quality+ Professionalism
Sherry6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Great service today. Quick response and installation. Gus was wonderful.

Garbage disposal installationToilet installation+ Responsiveness+ Punctuality+ Professionalism
Nancy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Tim was very professional, shared helpful information to help our old plumbing.

Toilet installationToilet repairDrain cleaning+ Professionalism
David1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Tim was very professional and explained in detail what he would try to do to complete the task. considering the challenge, he was very polite.

Toilet installationDrain cleaning+ Punctuality+ Professionalism+ Value
Christine5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Gus was very polite and professional. He took out the old and put in the new one. He cleaned up afterwards and made sure it worked. Yeah it does. Thanks

Toilet installationDrain cleaning+ Professionalism+ Value
Heather3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Luke is a beast, I threw every fancy design element at him and he just took it and knocked it out of the park. Always has a positive attitude, presents solutions and worst case scenarios efficiently (explaining to non-industry people), and is a great problem solver. Excited to share final product photos with y’all!

Plumbing leak detectionFaucet installationGarbage disposal installation+ Responsiveness+ Punctuality+ Quality
BobLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Needed a new water softener and toilet installed. Luke came on time, made some recommendations with gave us some different options. Luke was top notch and I would recommend him to any friend.

Toilet installationService not listed+ Responsiveness+ Punctuality+ Quality
Belinda6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Brock was punctual on arrival. Not only did he explain what he would be doing but checked additional areas of concern. I liked that he stepped outside the scope to better provide great customer satisfaction. The job was done to perfection and left no mess behind. I will call them again for any future work.

Plumbing leak detectionToilet installation+ Responsiveness+ Punctuality+ Quality
Garett2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Gus has done it once again. An avid DIYer (primarily because I don't like to pay for things not done up to my own standards), Gus once again came out - 3 projects in one week - and despite an overcrowded, messy remodel going on around him, did 3 excellent jobs in a timely, professional manner. And during maybe 10…

Toilet installationWater heater installationService not listed+ Responsiveness+ Quality+ Professionalism
Sue1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

I am updating a bathroom and found that 3 water valves did not work properly. Luke was worried due to the age of the house (1929) that the pipes would break while installing new valves. However he was able to replace the valves with no problems. He also set a toilet for me. When I called for the repairs, I got…

Toilet installationWater heater installationPlumbing pipe repair
David4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Luke called 15 minutes before scheduled time,. Upon arrival, he was masked and covered his feet--I showed him the issues and he took 5 minutes to provide me several cost options. Professional and friendly, he lived up to the the online reputation that made me choose Crow Plumbing.

Plumbing leak detectionFaucet installationToilet installation+ Responsiveness+ Quality+ Professionalism
Louise2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Tim Terpstra with Crow’s Plumbing was amazing.Tim made our day by not only diagnosing the problem but also solving it by installing a new toilet! All in a matter of a couple of hours. He is extremely polite, knowledgeable, fast and efficient.

Toilet installation+ Responsiveness+ Punctuality+ Quality
Linda4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Tim was on time, thorough and friendly. We will call Crow's Plumbing again.

Toilet installationDrain cleaning+ Responsiveness+ Punctuality+ Quality
Mark7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Luke is very friendly and professional. He identified the problems we were having on his first visit and returned 2 days later and fixed our issues quickly and efficiently. Thank you Luke for a great job.

Toilet installationFaucet repairToilet repair+ Punctuality+ Quality+ Professionalism
Kenneth4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Josh was professional and took time to explain all the details about the install. It was his first time installing this type of toilet but you would not know it based on how efficient and precise he was with installation. Very pleased with Josh and the company overall. Great experience!

Toilet installationService not listed+ Responsiveness+ Punctuality+ Quality
Jannene2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Gus was amazing, helpful, thorough in his explanation of the entire process. He answered my questions, was patient in showing & telling me how to reset my water softener.

Toilet installation+ Responsiveness+ Punctuality+ Quality
Chris7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Courteous, professional and go out of their way to accommodate. The way business should be done

Toilet installationService not listed+ Responsiveness+ Quality+ Professionalism
Steve1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

While their prices were not the lowest, and Luke did try to upsell me initially, but I refused his more expensive options.. As fate would have it the shut off valve in the bathroom was not functioning properly, so I wound up going with the original estimate. All that being said, Luke Englund was a total…

Toilet installation

Show more toilet installation reviews (11 more) →

Price

$506+6% vs typical sump pump repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 24%Reasonable 58%Overpriced 8%Not sure 10%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair176$278–$1.2k
Drain cleaning163$248–$493
Plumbing leak detection153$228–$542
Water heater installation142$1.2k–$2.8k
Toilet repair128$248–$559
Water heater repair91$246–$706
Faucet repair91$228–$645
Faucet installation88$305–$645

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