How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%78+18.9Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty90−1Momentum penalty69−3.1Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORECrow's Plumbing Service
Round Rock, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #19Position by Experts Score among all companies we track in this category. of 24 sump pump repair services · 4.9★ from 2,222 Google reviews
Report card
Percentile vs other sump pump repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: momentum.
Reviews for your job
Customers hired Crow's Plumbing Service for 8 kinds of job.
Crow's Plumbing Service for toilet installation
Clear ✕All 51 Google reviews tagged “Toilet installation”
Edward P. did a great job on fixing a frozen pipe. He had to work in the rain to repair the PVC pipe.
Luke was great! Got everything taken care of and was very professional!
We certainly enjoyed meeting Caleb, and appreciated his professionalism. He communicated well with us, the project was completed efficiently, and we are most satisfied with the service that Caleb and Crow’s provided. Caleb represented the company in a highly exemplary manner. We will continue to contact Crow’s when…
What an excellent installation performed by a professional technician!! Thank you, Juan for doing such a great job and for being such a great asset for your company! Well done! You have definitely earned my business in the future!
Juan was great and very knowledgeable and got done in a timely manner definitely would recommend these guys for all your plumbing needs new toilet looks great and works even better
Paul was on time and did a great job! Again
Caleb came out today to see why our toilet wasn’t working well. He checked it out and offered a couple of fixes. We were very happy with the outcome and Caleb did a fine job. Very conscientious and friendly. He put our needs first and worked until we were up and running. He is a professional and did exceptional…
Xavier quickly assessed the problem, gave excellent advice on how to fix it and expertly installed a new toilet and sink . I was impressed by his knowledge. I would definitely use Crow's Plumbing again.
Luke was thorough, skilled and professional. The job was done very well and we're happy with our choice of provider. Brock helped us with a frozen pipe. He was very professional and fixed the issue. Jacob and Julius were very professional and thorough, as well as being friendly and easy to work with.
This is our second time working with Jonathan at Crow’s Plumbing. We specifically requested him because he was so nice and easy to work with the first time. We appreciate his trustworthiness and efficiency. While we hope not to need plumbing services any time soon, we will call and ask for Jonathan again when we do.…
Yesterday I had the best plumber experience ever. Jacob was thorough, informative and professional. He diagnosed a problem with a water heater device that had been improperly installed by another plumber in 2014. He had the correct part on his truck and we are now enjoying (near) instant hot water. He went above…
Thank you guys for the prompt service and multiple options for repair. My tech Justin was awesome. That dude needs to be making all the money! I have already recommended you guys to friends and family.
Ruben was very impressive got in there and got the job done.
It was a great experience working with Crow's and in particular with Ruben Castro, who came to our new house to make several repairs we needed after purchasing and getting the house inspected. He immediately understood what needed to be done and offered options for us to make the best choices and help reduce the…
Buyer beware! Make sure you get a price per hour ahead of time. Crows plumbing charged me $380 for a 15 minute job. Very shady operation.
We've used Crow's several times and keep coming back. Their team is EXCEPTIONAL and we know we can trust the work they do. We've had a great experience with HVAC and plumbing repairs. Everyone we've met has gone above and beyond to make sure we understand the work that is being done, has been very friendly and professional, and does a great job.
Gus was very professional, communicated well, and performed the work perfectly. Highly recommended.
Brock & Justin professional and courteous team. Replaced old and cracked toilet - I was given various options to purchase new. Service call and installation completed same day before afternoon kid pick up! Cleaned up mess. Thanks guys. CK
Crow’s Plumbing was professional and courteous. They resolved my plumbing issues. I would use them for any future plumbing needs. They really cared about making sure that I was satisfied with my experience with them.
All techs were nice, efficient, and clear. They got my issues sorted quickly and were very open about cost and what the cost bought.
Both gentlemen did an outstanding job. They were punctual and professional.
Everyone at Crowe's Plumbing Service was fantastic and courteous! This is such a rare find these days!
Jacob Pryor did a lot of work for me when I bought a house in Round Rock. He installed a tankless water heater, sofener, two new toilets, as well as fixed and replaced some old hardware. He was on time, professional, and explained all the options clearly. Great work. I’ll be using them again when it comes time to upgrade the kitchen and bathrooms.
Great service today. Quick response and installation. Gus was wonderful.
Tim was very professional, shared helpful information to help our old plumbing.
Tim was very professional and explained in detail what he would try to do to complete the task. considering the challenge, he was very polite.
Gus was very polite and professional. He took out the old and put in the new one. He cleaned up afterwards and made sure it worked. Yeah it does. Thanks
Luke is a beast, I threw every fancy design element at him and he just took it and knocked it out of the park. Always has a positive attitude, presents solutions and worst case scenarios efficiently (explaining to non-industry people), and is a great problem solver. Excited to share final product photos with y’all!
Needed a new water softener and toilet installed. Luke came on time, made some recommendations with gave us some different options. Luke was top notch and I would recommend him to any friend.
Brock was punctual on arrival. Not only did he explain what he would be doing but checked additional areas of concern. I liked that he stepped outside the scope to better provide great customer satisfaction. The job was done to perfection and left no mess behind. I will call them again for any future work.
Gus has done it once again. An avid DIYer (primarily because I don't like to pay for things not done up to my own standards), Gus once again came out - 3 projects in one week - and despite an overcrowded, messy remodel going on around him, did 3 excellent jobs in a timely, professional manner. And during maybe 10…
I am updating a bathroom and found that 3 water valves did not work properly. Luke was worried due to the age of the house (1929) that the pipes would break while installing new valves. However he was able to replace the valves with no problems. He also set a toilet for me. When I called for the repairs, I got…
Luke called 15 minutes before scheduled time,. Upon arrival, he was masked and covered his feet--I showed him the issues and he took 5 minutes to provide me several cost options. Professional and friendly, he lived up to the the online reputation that made me choose Crow Plumbing.
Tim Terpstra with Crow’s Plumbing was amazing.Tim made our day by not only diagnosing the problem but also solving it by installing a new toilet! All in a matter of a couple of hours. He is extremely polite, knowledgeable, fast and efficient.
Tim was on time, thorough and friendly. We will call Crow's Plumbing again.
Luke is very friendly and professional. He identified the problems we were having on his first visit and returned 2 days later and fixed our issues quickly and efficiently. Thank you Luke for a great job.
Josh was professional and took time to explain all the details about the install. It was his first time installing this type of toilet but you would not know it based on how efficient and precise he was with installation. Very pleased with Josh and the company overall. Great experience!
Gus was amazing, helpful, thorough in his explanation of the entire process. He answered my questions, was patient in showing & telling me how to reset my water softener.
Courteous, professional and go out of their way to accommodate. The way business should be done
While their prices were not the lowest, and Luke did try to upsell me initially, but I refused his more expensive options.. As fate would have it the shut off valve in the bathroom was not functioning properly, so I wound up going with the original estimate. All that being said, Luke Englund was a total…
They corrected a problem created by another plumbing company. Was happy to get this resolved so well. Nice pair of young technicians! Home Depot recommended them to me. I'll now pass along the rec.
Friendly professional and punctual straightforward. Jonathan in particular from cruz Plumbing seems to have integrity and is conscientious about his work. We really appreciate the bed. Jonathan had to come out to do some extra problem-solving and create a second bed before we hired him. Many businesses refused to do…
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 176 | $278–$1.2k |
| Drain cleaning | 163 | $248–$493 |
| Plumbing leak detection | 153 | $228–$542 |
| Water heater installation | 142 | $1.2k–$2.8k |
| Toilet repair | 128 | $248–$559 |
| Water heater repair | 91 | $246–$706 |
| Faucet repair | 91 | $228–$645 |
| Faucet installation | 88 | $305–$645 |