How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%78+18.9Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty90−1Momentum penalty69−3.1Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORECrow's Plumbing Service
Round Rock, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #19Position by Experts Score among all companies we track in this category. of 24 sump pump repair services · 4.9★ from 2,222 Google reviews
Report card
Percentile vs other sump pump repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: momentum.
Reviews for your job
Customers hired Crow's Plumbing Service for 8 kinds of job.
Crow's Plumbing Service for water heater installation
Clear ✕All 143 Google reviews tagged “Water heater installation” · showing 20
The service and representation is the best from Crow's plumbing.
The plumber jodsafat was amazing hard working tech
Our water heater failed and I called Crow’s. They were responsive, professional, and reasonably priced. I put them on my contacts to call again if we have any plumbing problems.
Paul was excellent to detail the regular price of a tankless water heater was way too expensive for me I was thinking I was never going to be able to have enough hot water for my tub. but instead Paul told me about something that I was not aware of which was the tank booster it boost your water gallon capacity…
Did a great job and stayed until everything worked out! Thanks again!
Had a new hot water heater installed as our old one did not work anymore. Luke did a good job putting a new one in and taking the old one out. It only took him about 3 hours to do it. Was completely satisfied with the job he did.
Josefat was great! Transparent and upfront with pricing and was able to quickly pick up a replacement hot water heater and install it.
We had a laundry list of things for Tim to take care of, and he did an excellent job. He was very organized, communicated clearly, did not push anything on us at all and was extremely friendly and Professional.
Tim helped me with multiple installations of water heater, full house softener/filtration and kitchen ro system. He did an excellent job with providing multiple options and giving me the tradeoffs for each of them. We love the new water heaters and quality of water after the filtration. Will definitely call him for any future needs!
They arrived on time and did a great job. The pricing was inline with other companies.
My water heater needed to be replaced. Juan did a good job replacing it. He also found another issue on my whole house water valve. My water pressure came back normal. The price was reasonable as well.
Top notch plumbing services! I had some difficulties on my end but they're more than happy, patient, and accommodating. I won't choose another plumbing service as long as I'm in Round Rock.
I cannot say enough great things about crow's plumbing specifically Tim the technician who came in the ice storm and fixed our water heater leak. Tim was extremely knowledgeable and proficient very accommodating and work very fast and hard to get our issue resolved.
Juan was great. He quickly sized things up and knew the problems and solutions. He was prompt, friendly, and patient answering my many questions. I got the estimate in my email almost instantly. He understood the challenges and priorities of a home with older plumbing. And he was nice to my dog.
Josafat and Crow’s were excellent. First, they follow up…we had a water softener installed last year and they followed up with us this year for our other needs like maintenance on water heater. We in fact needed a new one and the proposal was clear and the work performed quickly. Thank you!
We have used their services several times — first when we had water pressure issues in the house, then when we decided to replace our water softening system, and most recently for a water heater replacement. The quote was reasonable, and they were able to complete the installation the same day. Thank you!
The tech person was very knowledgable did the job so that the outcome was exactly what I wanted. Discussed all options that I was considering with the pros and cons of each option. I really like doing business with this company
Paul was friendly, thorough, and relatively quick to repair a leaking pipe behind a hose bib. Very happy with his service. Update 11/2025 - Brock replaced water heater same day. Not the cheapest option, but definitely the best customer service of any plumber I have ever used. Great work too.
Josafat G was great, got us back into hot water in a good way in no time
The service was commendable installation was exceptional
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 176 | $278–$1.2k |
| Drain cleaning | 163 | $248–$493 |
| Plumbing leak detection | 153 | $228–$542 |
| Water heater installation | 142 | $1.2k–$2.8k |
| Toilet repair | 128 | $248–$559 |
| Water heater repair | 91 | $246–$706 |
| Faucet repair | 91 | $228–$645 |
| Faucet installation | 88 | $305–$645 |
