Crow's Plumbing Service

The service and representation is the best from Crow's plumbing.

The plumber jodsafat was amazing hard working tech

Our water heater failed and I called Crow’s. They were responsive, professional, and reasonably priced. I put them on my contacts to call again if we have any plumbing problems.

Paul was excellent to detail the regular price of a tankless water heater was way too expensive for me I was thinking I was never going to be able to have enough hot water for my tub. but instead Paul told me about something that I was not aware of which was the tank booster it boost your water gallon capacity… Read full review

Did a great job and stayed until everything worked out! Thanks again!

Had a new hot water heater installed as our old one did not work anymore. Luke did a good job putting a new one in and taking the old one out. It only took him about 3 hours to do it. Was completely satisfied with the job he did.

Josefat was great! Transparent and upfront with pricing and was able to quickly pick up a replacement hot water heater and install it.

We had a laundry list of things for Tim to take care of, and he did an excellent job. He was very organized, communicated clearly, did not push anything on us at all and was extremely friendly and Professional.

Tim helped me with multiple installations of water heater, full house softener/filtration and kitchen ro system. He did an excellent job with providing multiple options and giving me the tradeoffs for each of them. We love the new water heaters and quality of water after the filtration. Will definitely call him for any future needs!

They arrived on time and did a great job. The pricing was inline with other companies.

My water heater needed to be replaced. Juan did a good job replacing it. He also found another issue on my whole house water valve. My water pressure came back normal. The price was reasonable as well.

Top notch plumbing services! I had some difficulties on my end but they're more than happy, patient, and accommodating. I won't choose another plumbing service as long as I'm in Round Rock.

I cannot say enough great things about crow's plumbing specifically Tim the technician who came in the ice storm and fixed our water heater leak. Tim was extremely knowledgeable and proficient very accommodating and work very fast and hard to get our issue resolved.

Juan was great. He quickly sized things up and knew the problems and solutions. He was prompt, friendly, and patient answering my many questions. I got the estimate in my email almost instantly. He understood the challenges and priorities of a home with older plumbing. And he was nice to my dog.

Josafat and Crow’s were excellent. First, they follow up…we had a water softener installed last year and they followed up with us this year for our other needs like maintenance on water heater. We in fact needed a new one and the proposal was clear and the work performed quickly. Thank you!

We have used their services several times — first when we had water pressure issues in the house, then when we decided to replace our water softening system, and most recently for a water heater replacement. The quote was reasonable, and they were able to complete the installation the same day. Thank you!

The tech person was very knowledgable did the job so that the outcome was exactly what I wanted. Discussed all options that I was considering with the pros and cons of each option. I really like doing business with this company

Paul was friendly, thorough, and relatively quick to repair a leaking pipe behind a hose bib. Very happy with his service. Update 11/2025 - Brock replaced water heater same day. Not the cheapest option, but definitely the best customer service of any plumber I have ever used. Great work too.

Josafat G was great, got us back into hot water in a good way in no time

The service was commendable installation was exceptional

Water heater replacement and review of leak from toilet. Great work. They will be more than DIY, but done quickly and correct. Josafat was very helpful in understanding options, clear with recommendations and professional.

Although I went with another company. Crows Plumbing was very professional in giving me a quote

Luke was very polite, professional and was there when he said he would be. Did not know about Crow’s Plumbing, but will definitely recommend them.

Josafat was incredibly friendly, knowledgeable and professional. He provided all of the information I needed to make a decision on a repair to my pressure valve and water heater. Thank you for your help!

Luke @ Crow's is the ABSOLUTE BEST!! Very understanding of my situation. Couldn't be kinder or more HELPFUL. Thank You Soooo Much Luke!!! TLC in IOB ⛱️

Luke did a great job. Crows was professional and reliable, showing up as scheduled and completing the repair in a timely manner.

We always use Crow's Plumbing and Caleb is my favorite technician. When our water heater died of old age, Caleb was right on time to solve the problem. He inspires confidence in the work he performs, explains everything we needed to know about correcting building codes and had hot water available in no time.… Read full review

Caleb was friendly, knowledgeable, and did a great job. I really appreciate the service!

Caleb and his coworker did a great job. They had to work through some speed bumps to get the hot water tank replaced from Home Depot Pro on warranty. They expedited the tank shipment and got the job done quickly. The job was done $486.00 cheaper than the next closest bid. Overall I’m very happy with the way the… Read full review

I got estimates from four highly rated companies and Crow's was one of the more reasonable estimates- plus their customer service and scheduling experience was a top-notch. Christian was very pleasant and efficient on the install day. Highly recommended!

Next day response. Completed job within three hours. Polite, informative, an friendly. Worked with little disruption to my life. Will hire again on next need for service.

We have an older A/C system, and Tommy has done yeoman's work to keep us going through the heat. This latest service, the A/C went down about 2 AM. By 8 AM Tommy was notified, and by 9 he was here (after making another call) and had us back up and running by 10:30. There were 3 items that needed fixing, and he got… Read full review

These 2 guys did a very Professional job, with very good answers to all my questions with certainty. This made me feel good about the work and the amount of money I was investigating in this project. They checked all the boxes in their service and I would recommend them.

Paul D of Crow’s Plumbing was great. Our water heater ad sprung a leak and he replaced it quickly with a higher grade model. Paul did a neat job too. Our garage cabinet looks great. I would highly recommend Crow’s Plumbing and Paul D.

I have used them several times now, for my rental property and now my current home. I absolutely would recommend Crows plumbing!!. They are always so pleasant to work with. Just got a routine maintenance done today, and Mario was very professional and explained the steps along the way.

Brock at Crow’s Plumbing did an excellent job removing and reinstalling a replacement Rheem Hybrid Water Heater. They were efficient and friendly.

Crow plumbing and Paul arrived on time, were professional and delivered on when the job would be completed. Everything that I had hoped for! Highly recommend them!

Quality service at a fair price. Thanks.

Jacob and Josh were outstanding! They explained what needed to be done, then found an innovative way of getting past an attic installation challenge and when done, they cleaned up and explained to me the operation of the auto shut off sensor device. All in all, very professional and courteous!

Ruben worked on our last 2 properties. Both were plumbing and gas challenges. He did some complex diagnostics and came up with well thought out solutions. He also thought ahead about our water needs and pressure from our well. Upgraded lines to 1inch outside and 3/4inch inside from 1/2inch in both. Really… Read full review

Able to answer all my question. So professional and kind. Not pushy to sell. Forgot to run water after install so I crapped my pants when air came shooting out of the faucet but once I caught by breath it was done and the water was delightfully hot. Explained all the valves and what to look for. Left information on… Read full review

Crow’s was great! Very professional, knowledgeable, and quick to respond. Jacob installed a new water heater for me and did a great job. He seemed to know much more than other companies about recommended water heaters, associated rebates, etc. I would definitely use them again.

My experience with Ruben was great. He was very communicative, professional and made me feel very comfortable throughout the process. It was a great experience.

Absolutely delighted with quality of the installation and the professionalism of the technician, Jacob.

Brock was so great installing our new tankless water heater! We had them out to look at a potential plumbing leak and also for a bid on replacing our water heater. He gave very thorough options in a variety of price ranges and explained everything very well. With the installation he and his colleague were at my… Read full review

All of my experiences with Crow’s plumbing have been amazing. Every time I call Karen she is super sweet and helpful. I have had Brock do several plumbing jobs for me and he is always friendly, knowledgeable and helpful. I make sure to request him every time. They are always on time and very fairly priced. I cannot recommend Crow’s highly enough.

Great experience, did everything we asked for the price we agreed (which I thought was very reasonable) Luke wasvery professional and punctual would definitely recommend

Water heater gave up the ghost at the worst possible time considering that everyone was busy dealing with the effects of the last freeze. Regardless, I was able to get scheduled the following day (which in itself is miraculous). Jacob P. showed up on time as promised, quickly and expertly diagnosed the problem and… Read full review

Staff was very professional. Received prompt service with our issue. Reuben, our technician, was here within 2 hrs of our call for service. He was very professional and courteous. Replaced our old leaky water heater. He did an excellent job installing a new Rheem water heater. We highly recommend Reuben and your company.

Jacob was more than fabulous! He was very committed to the job, professional, quick to answer questions, and we never felt rushed to make a decision. I used Thumbtack to find them, and there they were responsive also. Crow's is like the Amazon of plumbing services. Thank you! I will recommend to everyone.

The receptionist on the phone was very friendly. They were able to send someone out the next morning for a $39 dispatch fee (waived if you use their service). In the morning, they sent a text with a picture of the technician’s smiling face to let me know someone was on the way. The technician, Brock, also called as… Read full review

Had issues with Expansion tank and These guys took care of it intime.

Had water heater replaced …. Fantastic service … Mr Karr was very professional … answered all my questions… Thank u for a job well done.

Paul was great. Professional, respectful and master of his trade. Thank you sir.

Gus was very professional and did job with excellent quality.

We were impressed with the friendly attitude of the scheduler when we first called. The technician, Jacob, was prompt and polite. He explained options and listened to our needs. He quoted a fair price and was able to return the same day for installation. He and his helper did a great job and left the area clean. We… Read full review

Paul Donaldson was a first class, professional plumber who readily shared his knowledge and skills. With "Timmy's" assistance the job went swimmingly. My two replacement water heaters are now on-line (replaced my 20 yr old units) and I am now worry free. Customer feedback is not often provided by me. I hate surveys!… Read full review

Paul Donaldson and his associates did a really great job installing two tankless water heaters in our home. They arrived on time and performed the installs with minimal complications. They returned on a second day to finish up a couple of minor details and coached us on adjusting water pressure on a newly-installed… Read full review

We liked the way Crow’s handled business quickly

Everything was on time, very communicative through the process. Jacob was responsible and informative, and did a great job on the installation, would recommend.

Josh replaced my hot water heater the very same day I reported it had stopped producing hot water. He is a hard working, friendly young man. I put his card on my heater in case we have any problem. Five stars for him! I am a bit disappointed with Crow’s for not being willing to give me a breakdown of the bill… Read full review

Gus came out and gave me and my husband a quote for a new water heater that was 10 years old. He was so kind and covered his shoes when coming inside, which was appreciated. I got on the schedule about a week later and he installed my new water heater with another guy in about 1.5 hours, super efficient. Plus hauled… Read full review

Paul was very polite, helpful and direct. He was able to get our water heater installed in the same day that he first came out.

Jacob Pryor did a lot of work for me when I bought a house in Round Rock. He installed a tankless water heater, sofener, two new toilets, as well as fixed and replaced some old hardware. He was on time, professional, and explained all the options clearly. Great work. I’ll be using them again when it comes time to upgrade the kitchen and bathrooms.

From the first call and thru installed this place is excellent. Price thru finnished product is also.🤗🤗🤗!

Gus and Josh came out the same day I requested a quote and were able to assess my old water heater and install a new one in less than half a day. My water heater is in the attic and the first plumber I called was concerned about how hard it would be to replace. Gus and Josh said no problem and completed the work… Read full review

Zach was very professional and walked me through all of my options once we realized our tankless water heater was out of commission. He helped me make an educated selection of the appropriate model and came back to install it the next day! Upon flushing our pipes after turning off our water our kitchen faucet… Read full review

I’ve used many contractors over the years and Crow’s Plumbing was by far the best experience I’ve ever had. They were prompt in arrival, thorough and professional. I’d used them again for any plumbing needs and recommend them to anyone. Well done!

Josh was very polite and professional. I called and Josh came out and installed my new water heater the same day. Placing number in my contacts to call again

Gus was great. This company was excellent from my first call through completion. I will use them again and will refer anyone who ever asks me about a plumber.

Excellent service. Excellent professional. Luke has been a life saver. Thank you Luke

Josh was great! He explained the situation and options and then got the job done efficiently. Excellent service!

Jacob was great. Super nice and informative. Happy with the results

Paul from Crow’s plumbing was amazing! The price was right and he got the job done in a timely manner. I would definitely recommend Crow’s! Very professional and efficient.

Brock Roemer did a excellent job. installed new water heater and fixed the water faucet leakage. 👌

Freaking "super hero's".... thank you Crow's Plumbing! Wake up to water gushing from my water heater on a Friday morning, worried I'm not able to get it fixed that day and the team at Crow's Plumbing came to the rescue! Thank you Heather / David and Brock. If you look up the definition of customer service...… Read full review

Luke did a darn good job! Great quality job with a good price. Luke installed a new water heater and then did some repairs on my water faucet valves last year. This week I noticed my kitchen faucet was loose so I called Crows and talked to a great lady named Karen. Luke showed up today and installed my new kitchen… Read full review

Last year with freezing in Texas one of our tankless water heaters was broken and looking for plumbing company and after looking in some sites came across Crow’s plumbing and some other companies. Crow’s plumbing was able to accommodate earlier than others so I have requested them to come and help with tankless… Read full review

Crow's plumbing service went above and beyond our expectations. From the lady I spoke with in the office that helped schedule our appointment to the follow up phone call we received letting us know they were sending a technician out today, as well as Luke, our technician following up with another phone call letting… Read full review

Sunday evening our water heater broke. I called 3 plumbers in the round rock area around 10:30am Monday-they met me at my house at 12:30 the same day, gave me a quote that was fair and said they would have it installed by the end of the day. Gus and Josh had my new water heater installed up to code and working by… Read full review

Eric Davis resolved a very unusual circumstance for us. We noticed that our expansion tank was in our second floor area of our new home. After showing it to him, we agreed that it should be moved to the area in front of our water heater. We are very satisfied with our service.

Tl;Dr - Great experience from 1st contact to finished installment. Less than 1 day to inspect, quote, and install new water softener and heater. Absolutely will refer friends & family. I contacted Crows Plumbing several weeks back with the intent of replacing an old water heater in a home we recently moved into. I… Read full review

Jacob did an outstanding job of installing my new water heater and two bathroom faucets. He was very thorough and professional. He answered all of my questions with clear explanations. He was very pleasant to work with, and I will definitely request him when I have future plumbing needs. Thanks, Jacob, for a job well done!

Absolutely amazing service!!!! I 20 out of 10 recommend Jakob and Tim to anyone who needs repair work done well and in a timely manner. Especially now that I’ve worked with Jakob, I won’t give any other company a second thought!! I urge anyone who may be procrastinating on their repair projects like I did to call… Read full review

Gus has done it once again. An avid DIYer (primarily because I don't like to pay for things not done up to my own standards), Gus once again came out - 3 projects in one week - and despite an overcrowded, messy remodel going on around him, did 3 excellent jobs in a timely, professional manner. And during maybe 10… Read full review

I am updating a bathroom and found that 3 water valves did not work properly. Luke was worried due to the age of the house (1929) that the pipes would break while installing new valves. However he was able to replace the valves with no problems. He also set a toilet for me. When I called for the repairs, I got… Read full review

Brock was on time, courteous, knowledgeable, friendly, and put on booties every time he came inside. He quickly gave us a quote with 4 different options. Our leaking water heater was replaced the same day.

I engaged with Crow Plumbing several weeks ago. They came out within a few days to provide an offer for a new tankless water heater in the attic. On Monday morning. I called them to give them order, they already confirmed for the next day! Tuesday morning I got a text messages that two technicians are on the way.… Read full review

Garrett did a fantastic job installing the Water Heater. It was not a small undertaking to install a 75 gallon Waterheater in a small enclosed space. Garrett was patient, professional, did not rush in completing the job. I wold highly recommend Garrett and CROWS PLUMBING for their plumbing projects

Gus and his team are AWESOME! Great service, solid explanation of services and professional! Before you try Radiant, you might want to give Gus a call!

You get what you pay for... I reached out to Crowe's for a dual water heater replacement, and the whole process - email request to onsite estimate to job completion - was done in a week. Luke's team were pros, showed up when they said they would, were done when they said they would be, didn't leave any mess, and my… Read full review

Josh was professional, on time and efficient. Josh explained what was to be done and kept us informed. He brought the water heater installation up to code.

Guys was outstanding!! He single handedly helped us make our decision to go with Crows. He was honest and gave total reassurance of the job to be done. He was back out the same day and completely handled the job professionally and capably! I love the new hot water heater (Rheem and excellent quality). The… Read full review

Gus and teammate were awesome. They even cleaned up the water heater closet before installing the new one. They did a fantastic job. I will definitely ask for these guys on my next job. Thanks Crows!!

I had my hot water tanks removed from the second floor and replaced with tankless in the garage. ( a pure preventative measure) I had several plumbing contractors quote on the business. The quotes had been very similar in amounts, however, I felt more comfortable with Paul's approach, especially when I called him… Read full review

Great personalities very down to earth. Jonathan and Hercules were outstanding. Very prompt and did their job well. Thank you!

Johnathan was very professional. Did good work. Communicated well. Was punctual and completed work within the predicted time.

I have no complaints, except maybe the cost, but who doesn’t complain about that. They responded quickly and replaced the water heater in a few hours. Zack is a serviceman worth keeping. Courteous, knowledgeable, efficient and did a great job. Even explained a few things about the water heater I never would have known on my own.

I am a new client with Crows Plumbing. Karen was my first point of contact with Crows Plumbing. She was very friendly and set up an appointment for the next day to service my hot water heater. Luke was my technician. He arrived on time, assessed the hot water heater problem, and provided me with options: repair… Read full review

I had my water heater replaced by Paul he is very professional young man he did a great job he deserves a five star for his work for taking charge and making good decisions. I want to acknowledge other members of this wonderful company each one was very sweet very professional come with solutions to different… Read full review

Brock did a great job removing the old and installing the new water heater. They got out to me same day even with how backed up their profession is from the freeze in February. Would use again.

I have never taken the time to post about anything in my life. But after having two experience with this company I am taking the time to send my praise. We had a young man named Gus D. He rated 10 stars in my book. First of all he came all the way from Round Rock to south Austin and he was on time. And he gave us… Read full review

I found this plumbing service based on their 5 star rating and they live up to their rating. They responded promptly, scheduled a free estimate and provided a quote that was closely matched with other providers. When I accepted the quote Luke came over the very next day and installed it. He did a great job. It was… Read full review

Wonderful service. Water heaters are incredibly expensive!! These guys were so cool. They mentioned they found a replacement - I didn’t recognize the brand. Later they said a Rheem became available! That’s a well established brand and I love there’s a warranty. Can’t wait for my first *long* shower in months!

Quick response, quality work, took great care to be Covid safe

I had a great experience with Crows Plumbing! They answered and got me scheduled immediately with a text follow up. They called me back to expedite my appointment when an earlier time became available and my technician, Luke, was here in 15 minutes. Luke was a great guy, and did a great job. He sourced my water… Read full review

Great guys. Well organized, online as well as offline. As no hassle as can be. That's what you're looking for. I'll use them again form my future plumbing needs.

Gus and crew from Crows were excellent! Crows overall really handed my emergency situation with care and as much urgency they could during a disaster. Communication was clear and timely. Gus showed up when he said he would and couldn't have been more professional. They did everything necessary to remove and install… Read full review

Installed saltless water softener and found that bathroom sink not installed correctly by builder. Courteous, friendly on time and informative. Would use this company again.

I found Crow's off of Rheem's website, and was impressed from start to finish. Their website let me upload photos and videos of the leak. They responded to my web inquiry the next business day. I let them know I was going to order a replacement water heater for them to install, and we setup a day that we guessed… Read full review

Gus and Tim explained the problem, gave me options and performed their jobs quickly and thoroughly. Definitely will call Crow's next time I have an issue. Karen in the office is very nice and you get the feeling she really cares about the customers.

Thank you for Gus and Coworker for replacing my tankless water heater, very good communication, Keep up the good job , Also Karen good communication with you and respectful

Amazing staff. Very responsive and professional. High praises to Luke who helped get us hot water back after the winter storm.

This company is professional, honest, and on time. Each of the eight personnel I had contact with, either in person or on the phone, was cordial and clearly stated what was needed for the work to be accomplished. Items discussed: Time frames, issues that may be encountered on site, price ranges, personnel… Read full review

Crow's Plumbing saved me during the 2021 snow storm. I had multiple pipes burst in my attic that resulted in my house flooding and my water heater getting fried. Josh was able to rush out to fix my pipes and replace my water heater in a relatively short amount of time. He was very courteous and professional.… Read full review

Our old water heater sprung a leak, and Luke was able to come to our house and install a new water heater within just a few hours. We were very relieved and happy with the service.

Crow's does excellent work and is a highly competent plumbing company. I own a three story townhome and upon building it, the builder made some choices that, when it was time, replacing major mechanical necessities in a 20 year condo it could have become a very complex problem without the right plumber and or… Read full review

Great experience! Water pipe compromised, caused damage to my home, not an easy thing to deal with. The team of plumbers were soooo nice and understanding; they listened to my concerns; they were careful and kind with my dog; informed me of the process and took time to explain the repairs. The work performed was… Read full review

I wanted to replace my dying 30 year old water heater with a newer, more energy efficient model. After some searching, I called on Crows and they sent Jonathan to make an estimate. Of everyone I called, he was by far the friendliest, most professional technician to stop by and was the most responsive to all of my… Read full review

Very prompt and friendly. Courteous of my time and explained things thoroughly.

Luke came to our house today and installed a new water heater. He was very professional and explained the issues with our old water heater and gave me several options on installing a new water heater. He installed it the same day at a very reasonable price. His work was of the highest quality. Luke is now our plumber for life.

The technicians who came out today from Crows plumbing were wonderful! they arrived early, and were very transparent about what they were doing and cost options along the way. They came out quickly, after I called the main office, and they also fixed everything in a short amount of time. You can tell this is a… Read full review

Pros - Prompt response, hooked up a 30 gallon temporary water heater until a new one came in. Thank you so much. Cons - Tried to charge over $3000 for a new water heater. After I challenged them on such an outrageous price they came down under 2K but were still expensive. I used this plumber in an emergency… Read full review

Friendly professional and punctual straightforward. Jonathan in particular from cruz Plumbing seems to have integrity and is conscientious about his work. We really appreciate the bed. Jonathan had to come out to do some extra problem-solving and create a second bed before we hired him. Many businesses refused to do… Read full review

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