How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%78+18.9Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty90−1Momentum penalty69−3.1Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORECrow's Plumbing Service
Round Rock, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #19Position by Experts Score among all companies we track in this category. of 24 sump pump repair services · 4.9★ from 2,222 Google reviews
Report card
Percentile vs other sump pump repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: momentum.
Reviews for your job
Customers hired Crow's Plumbing Service for 8 kinds of job.
Crow's Plumbing Service for water heater repair
Clear ✕All 91 Google reviews tagged “Water heater repair” · showing 40
Nice folks. We have had success with them in the past. Unfortunately, they did not show up as scheduled despite assurances. We had been without hot water for 10 days. They came the next day and charged $275.00 for one hour visit. Technician did explain the he was held up on another job. However, we did not…
Our technician Kevin was very punctual, respectful, and solved our issue in no time. He went above and beyond to make sure there were no other issues and kindly explained how I could trouble shoot things myself if there was ever an issue in the future. Would definitely contact again!
Top notch plumbing services! I had some difficulties on my end but they're more than happy, patient, and accommodating. I won't choose another plumbing service as long as I'm in Round Rock.
Very knowledgeable team
Crow got my job scheduled quickly and was priced reasonably. Juan M did a great job. He was personable, courteous, knowledgeable and careful. Well done.
We placed a service request on Tuesday, December 23rd. Now, granted that was the day before the holiday, but the technician came out and diagnosed the tankless water heater, took almost $600 in payment, and told us that they ordered the part from the manufacturer for overnight delivery and would install the next…
Crows was the 3rd company I called to do what seemed like a simple job. Other companies never showed up or responded. Crows made an appointment and was on time! Luke called ahead of time and arrived quickly and repaired my water heater in under 45 minutes! Luke was prompt and professional and I would definitely use…
Our plumbing issues were explained and repair options were pursued before the decision to replace the unit. The work was done in a timely manner and everything was clean when the job was complete.
Amazing service. Fast and friendly.
Josafat was on time,efficient,explained the issues and options, meticulous and honestly gave his opinions. The only reason I gave a 4 rating instead of a five was because on the price. It may be the market price but seems high. On the other hand you get what you pay for. I will definitely use them again and I will ask for Josafat in the future.
Anytime you need to hire someone to provide a service in your home, you are at the mercy of the providing service company. When I needed someone to fix a water heater that was not heating the water, I must have drawn the short straw. I contacted Cox Plumbing because they had installed my current water heater, but I…
Next day response. Completed job within three hours. Polite, informative, an friendly. Worked with little disruption to my life. Will hire again on next need for service.
I highly recommend Crow's Plumbing. Brock was the technician that helped me. I had a water heater that no longer worked. Brock helped to troubelshoot the issue; including calling the manufacturer. He then provided me with other options and helped me get a replacement water heater given the water heater was still…
We had Paul come out this Sunday to check a toilet leak. While troubleshooting it he figured out the line was backed up because the septic grinder pump was backed up due to power being shut off from a breaker. He corrected that and got the line cleared. We’ve been using Crow for a number of years and have always…
We have an older A/C system, and Tommy has done yeoman's work to keep us going through the heat. This latest service, the A/C went down about 2 AM. By 8 AM Tommy was notified, and by 9 he was here (after making another call) and had us back up and running by 10:30. There were 3 items that needed fixing, and he got…
Jacob and Viktor are the best. Punctual, professional and will not stop until the job is done 100 percent correctly.
Stands out as best! Quick service, knowledgeable and kind technician. Brock was helpful, kind and informative. Did a perfect job in a timely manner. Will always use Crow!
Responsive, courteous, professional
Five star service. Jacob was our technician and he was very courteous and professional. All around great experience. Would highly recommend Crow’s.
Intelligent, polite, professional. Will use again.
Tommy was amazing! fast at finding the part that I needed by making a bunch of call. Identifying and fixing the issue so quickly so that I wont freeze in this cold weather.
This was a professional evaluation of a problem previous builders and roofers caused. Luke was great and I very much appreciate his professional opinion.
The scheduler made the fee structure very clear, the technicians showed up on time and were friendly and professional, and the initial service call price was lower than the 3-4 other places we called.
Jacob did a fantastic job on our house! He gave us various options with our water heater repair and was very professional, he explained everything in detail and we were confident trust him our water heater repairs. He also provided us with the solution to our softener that was not working properly and he installed…
Excellent customer service and a a respectful employee .
Jacob was very professional and went over every option with me. Would absolutely recommend to anyone looking for a honest plumbing company.
Thank you so much! If I could give them a 10, I would. Brock came in and was so professional. He gave me an estimate and repaired my water heater in the same day. He even had a plan if he wasnt going to be able to get the part in time for the weekend. Thank you again!
The team here is wonderful! Paul is the technician who has been to our house several times for an issue we’ve had since the freeze in 2021. So thankful for their persistence to fix our issues, professionalism and expertise. They’re a great company!
Gus and Josh came out the same day I requested a quote and were able to assess my old water heater and install a new one in less than half a day. My water heater is in the attic and the first plumber I called was concerned about how hard it would be to replace. Gus and Josh said no problem and completed the work…
Gus was awesome!
Gus was great. This company was excellent from my first call through completion. I will use them again and will refer anyone who ever asks me about a plumber.
Bery professional and great customer awareness. Also sought additional help with a unique and difficult problem. Resolved to my satisfaction. .
Josh was an excellent friendly and professional. We were really nervous about what was wrong with the water heater. He calmed us down. And showed me how to flush and drain it myself next time if I dont have money next time. Josh really cares about his clients. Excellent SERVICE
Crow's plumbing always answers the phone and has always been super responsive. They schedule my service needs immediately and they show up when they say they are going to show up. We had Eric fix our plumbing issues and I would use him again in a heartbeat. He is super kind, knowledgeable, and answered all my…
Last year with freezing in Texas one of our tankless water heaters was broken and looking for plumbing company and after looking in some sites came across Crow’s plumbing and some other companies. Crow’s plumbing was able to accommodate earlier than others so I have requested them to come and help with tankless…
Josh was on time and very upfront and gave two different options. I will be using this company again.
Responded and came in to fix on Friday of Thanksgiving weekend! Very responsive, reasonable pricing, and very professional service. We had a great Thanksgiving Day weekend thanks to Jacob P. and the team at Crow's Plumbing!
Josh arrived on time, very professional, was prepared and answered all my questions. He gave us a complete quote and got to work immediately. He came across some problems flushing the hot water heater but looked for solutions and was able to fix the problem. He could have easily charged me for a new valve but didn’t…
Crow's plumbing service was great. They were able to come see me the same day I called and took care of our problems. The team that came to our house was professional and friendly. We will use Crow's Plumbing Service again.
Brock was friendly and professional. He walked me through his repair plan and my dog liked him. Overall, a great experience with the company.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 176 | $278–$1.2k |
| Drain cleaning | 163 | $248–$493 |
| Plumbing leak detection | 153 | $228–$542 |
| Water heater installation | 142 | $1.2k–$2.8k |
| Toilet repair | 128 | $248–$559 |
| Water heater repair | 91 | $246–$706 |
| Faucet repair | 91 | $228–$645 |
| Faucet installation | 88 | $305–$645 |
