Crow's Plumbing Service

Nice folks. We have had success with them in the past. Unfortunately, they did not show up as scheduled despite assurances. We had been without hot water for 10 days. They came the next day and charged $275.00 for one hour visit. Technician did explain the he was held up on another job. However, we did not… Read full review

Our technician Kevin was very punctual, respectful, and solved our issue in no time. He went above and beyond to make sure there were no other issues and kindly explained how I could trouble shoot things myself if there was ever an issue in the future. Would definitely contact again!

Top notch plumbing services! I had some difficulties on my end but they're more than happy, patient, and accommodating. I won't choose another plumbing service as long as I'm in Round Rock.

Very knowledgeable team

Crow got my job scheduled quickly and was priced reasonably. Juan M did a great job. He was personable, courteous, knowledgeable and careful. Well done.

We placed a service request on Tuesday, December 23rd. Now, granted that was the day before the holiday, but the technician came out and diagnosed the tankless water heater, took almost $600 in payment, and told us that they ordered the part from the manufacturer for overnight delivery and would install the next… Read full review

Crows was the 3rd company I called to do what seemed like a simple job. Other companies never showed up or responded. Crows made an appointment and was on time! Luke called ahead of time and arrived quickly and repaired my water heater in under 45 minutes! Luke was prompt and professional and I would definitely use… Read full review

Our plumbing issues were explained and repair options were pursued before the decision to replace the unit. The work was done in a timely manner and everything was clean when the job was complete.

Amazing service. Fast and friendly.

Josafat was on time,efficient,explained the issues and options, meticulous and honestly gave his opinions. The only reason I gave a 4 rating instead of a five was because on the price. It may be the market price but seems high. On the other hand you get what you pay for. I will definitely use them again and I will ask for Josafat in the future.

Anytime you need to hire someone to provide a service in your home, you are at the mercy of the providing service company. When I needed someone to fix a water heater that was not heating the water, I must have drawn the short straw. I contacted Cox Plumbing because they had installed my current water heater, but I… Read full review

Next day response. Completed job within three hours. Polite, informative, an friendly. Worked with little disruption to my life. Will hire again on next need for service.

I highly recommend Crow's Plumbing. Brock was the technician that helped me. I had a water heater that no longer worked. Brock helped to troubelshoot the issue; including calling the manufacturer. He then provided me with other options and helped me get a replacement water heater given the water heater was still… Read full review

We had Paul come out this Sunday to check a toilet leak. While troubleshooting it he figured out the line was backed up because the septic grinder pump was backed up due to power being shut off from a breaker. He corrected that and got the line cleared. We’ve been using Crow for a number of years and have always… Read full review

We have an older A/C system, and Tommy has done yeoman's work to keep us going through the heat. This latest service, the A/C went down about 2 AM. By 8 AM Tommy was notified, and by 9 he was here (after making another call) and had us back up and running by 10:30. There were 3 items that needed fixing, and he got… Read full review

Jacob and Viktor are the best. Punctual, professional and will not stop until the job is done 100 percent correctly.

Stands out as best! Quick service, knowledgeable and kind technician. Brock was helpful, kind and informative. Did a perfect job in a timely manner. Will always use Crow!

Responsive, courteous, professional

Five star service. Jacob was our technician and he was very courteous and professional. All around great experience. Would highly recommend Crow’s.

Intelligent, polite, professional. Will use again.

Tommy was amazing! fast at finding the part that I needed by making a bunch of call. Identifying and fixing the issue so quickly so that I wont freeze in this cold weather.

This was a professional evaluation of a problem previous builders and roofers caused. Luke was great and I very much appreciate his professional opinion.

The scheduler made the fee structure very clear, the technicians showed up on time and were friendly and professional, and the initial service call price was lower than the 3-4 other places we called.

Jacob did a fantastic job on our house! He gave us various options with our water heater repair and was very professional, he explained everything in detail and we were confident trust him our water heater repairs. He also provided us with the solution to our softener that was not working properly and he installed… Read full review

Excellent customer service and a a respectful employee .

Jacob was very professional and went over every option with me. Would absolutely recommend to anyone looking for a honest plumbing company.

Thank you so much! If I could give them a 10, I would. Brock came in and was so professional. He gave me an estimate and repaired my water heater in the same day. He even had a plan if he wasnt going to be able to get the part in time for the weekend. Thank you again!

The team here is wonderful! Paul is the technician who has been to our house several times for an issue we’ve had since the freeze in 2021. So thankful for their persistence to fix our issues, professionalism and expertise. They’re a great company!

Gus and Josh came out the same day I requested a quote and were able to assess my old water heater and install a new one in less than half a day. My water heater is in the attic and the first plumber I called was concerned about how hard it would be to replace. Gus and Josh said no problem and completed the work… Read full review

Gus was awesome!

Gus was great. This company was excellent from my first call through completion. I will use them again and will refer anyone who ever asks me about a plumber.

Bery professional and great customer awareness. Also sought additional help with a unique and difficult problem. Resolved to my satisfaction. .

Josh was an excellent friendly and professional. We were really nervous about what was wrong with the water heater. He calmed us down. And showed me how to flush and drain it myself next time if I dont have money next time. Josh really cares about his clients. Excellent SERVICE

Crow's plumbing always answers the phone and has always been super responsive. They schedule my service needs immediately and they show up when they say they are going to show up. We had Eric fix our plumbing issues and I would use him again in a heartbeat. He is super kind, knowledgeable, and answered all my… Read full review

Last year with freezing in Texas one of our tankless water heaters was broken and looking for plumbing company and after looking in some sites came across Crow’s plumbing and some other companies. Crow’s plumbing was able to accommodate earlier than others so I have requested them to come and help with tankless… Read full review

Josh was on time and very upfront and gave two different options. I will be using this company again.

Responded and came in to fix on Friday of Thanksgiving weekend! Very responsive, reasonable pricing, and very professional service. We had a great Thanksgiving Day weekend thanks to Jacob P. and the team at Crow's Plumbing!

Josh arrived on time, very professional, was prepared and answered all my questions. He gave us a complete quote and got to work immediately. He came across some problems flushing the hot water heater but looked for solutions and was able to fix the problem. He could have easily charged me for a new valve but didn’t… Read full review

Crow's plumbing service was great. They were able to come see me the same day I called and took care of our problems. The team that came to our house was professional and friendly. We will use Crow's Plumbing Service again.

Brock was friendly and professional. He walked me through his repair plan and my dog liked him. Overall, a great experience with the company.

Luke was on time and very courtesy and professional. He addressed all the items on my list and took the time to explain everything to me. It is very hard to find quality reliable workers today and Luke and Crow's Plumbing is now on my fast dial contact list for future projects. I highly recommend Crow's plumbing… Read full review

Josh was professional, on time and efficient. Josh explained what was to be done and kept us informed. He brought the water heater installation up to code.

Gus D. serviced my hot water heater. Gus was very courteous, professional and had a wealth of knowledge on all things plumbing. He fully explained the process and answered all my questions. If/when I have other plumbing issues, I will definitely request Gus. Great job! The company - Great customer service (Heather… Read full review

Josh was punctual, friendly, and communicated everything I needed to know about the service. He's definitely the one I'll be requesting for the next time I need plumbing service!

Paul Donaldson was my plumber from Crows Plumbing Service. He was kind, he shared all of the information that he gathered regarding my broken water heater with me, he explained everything that he was doing to correct the problem but the most important thing that I treasure, is that Paul listened to me. Yes, I will… Read full review

Kudos to Crow's Plumbing. I used them to replace a water heater that was, alas, on its last legs, and then also to install a gas line to a new back-up generator. Everything was done quickly and well. Special thanks to Luke Englund, who was here promptly and was unfailing polite even as I asked very stupid questions. Definitely would recommend.

He got me in quicker than the competition could and was able to speedily diagnose the problem. The part was under warrantee but was going to be a hassle to get so he gave me one off his truck at no extra cost. He did a complete flush of the water heater and vacuumed out the hard water deposits so the new coil… Read full review

I found this plumbing service based on their 5 star rating and they live up to their rating. They responded promptly, scheduled a free estimate and provided a quote that was closely matched with other providers. When I accepted the quote Luke came over the very next day and installed it. He did a great job. It was… Read full review

Proper service at a reasonable price. We'll be reaching out to them again if more service is needed.

My rep went above and beyond, very good he’s a keeper

Develop a relationship with Crow’s Local Plumbing. Top notch people, provide great service. They clearly explained options and cleanly get the job done. Our home was built in 1962 and has had extensive work performed by Crow’s. We’re now in a first name basis with several people within the organization and the value they provide is outstanding.

Josh, and Crow generally, are exceptional. They do what they say they are going to do, they give you options, keep you in the loop during the work and are always on time. When times are busy, they set expectations and meet them. When the situation isn’t clear, they stay engaged so there are no surprises. Couldn’t be… Read full review

They were quick and provided multiple repair options with different costs.

I was hit by winter strom where heater circuit breaker kept on tripping without visible leak. They are responsive, and very helpful to get the issue fixed and explained me about the system. Johnathan was the technician who was helping me and he is very informative, helpful and responsive.

I found Crow's off of Rheem's website, and was impressed from start to finish. Their website let me upload photos and videos of the leak. They responded to my web inquiry the next business day. I let them know I was going to order a replacement water heater for them to install, and we setup a day that we guessed… Read full review

My tankless water heater busted due to freeze, most plumbing companies didn't have any available. Luke Englund was able to find me one locally. He picked it up the next morning and switched it out. He was very professional even vacuumed the insulation that fell from the attic when he pulled down the stairs. Highly recommend Crows Plumbing

Amazing staff. Very responsive and professional. High praises to Luke who helped get us hot water back after the winter storm.

Luke was super quick, helpful and knowledgeable! My issue was resolved and I was thoroughly pleased!

Mixed feelings here. First, this company’s interfacing is fantastic: super-friendly staff (Gus, Luke), great website scheduling, fast response, and lots of communications (emails, texts). However, I had 2 plumbers come out a week apart. The first one cost $45 to send to my house and the second one cost $179. The… Read full review

This company is professional, honest, and on time. Each of the eight personnel I had contact with, either in person or on the phone, was cordial and clearly stated what was needed for the work to be accomplished. Items discussed: Time frames, issues that may be encountered on site, price ranges, personnel… Read full review

Great team, very helpful and dedicated to finishing the job right. Would use them again

I would like to say thank you so much to Gus & Brock for coming out and fixing our tankless water heater. They were very friendly and professional, they took the time to explain the current situation with finding replacement parts or units (time vs money). In the end they were able to get my water heater back up and… Read full review

Gus and Brock really came through for us. I’m so thankful that they were able to get our water heater up and running in less than 20 minutes. Our lives can start going back to normal. Really friendly and knowledgeable. We will go back to them any time we need help in the future. Thank you!

Luke was great. Thank you

Gus and Tim did a great job! I will only call Crows to do work in my home. Please make sure you don’t waste your time with other companies. I’d give more stars if I could. They did so good that they are completing more repairs for us. Thanks crows!

Fast service, friendly and professional employees, will be using Crows again.

Superb service. Highly recommended.

Wow, very refreshing to do business with a company that humbly and honestly respects their customers. No high pressure tactics even though our plumbing issue is dire they offered several options to address our needs. We were able to get swift service to resolve the immediate need and a more in depth option to… Read full review

I was having trouble igniting the water heater at my new residence. Jonathan was awesome! He is very professional, helpful and patient! He even called to let me know when to expect him, which is such a plus! 5-star service by Crow’s from beginning to end!

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