How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORECrown & Shield Pest Solutions
Santa Rosa, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #46Position by Experts Score among all companies we track in this category. of 295 wildlife removal services · 5.0★ from 173 Google reviews
Report card
Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.
Reviews for your job
Customers hired Crown & Shield Pest Solutions for 8 kinds of job.
Crown & Shield Pest Solutions for ant extermination
Clear ✕All 40 Google reviews tagged “Ant extermination”
I started with an ant and suspected termite issue. Chris got rid of the ants and sent Brandin to eliminate the termites. After discussing the process for dealing with the termites, I contracted with Crown and Shield to have Brandin remodel my bathroom where the termites were. Thankfully the termite damage was…
Great service. Tech was great.
Victor is amazing. The time he spent to fine the few ants nests and treat the areas were worth the cost. No other treatment was working and his kindness and thoroughness eased my anxiety about the infestation.
Crown & Shield provided excellent customer service both over the phone with quotes and schedules and in person with the technician. Victor communicated his arrival time and thoroughly explained what he found and treated. He was very professional and gave me and my family peace of mind. We have been dealing with…
Victor was polite, friendly, and respectful of our home. He covered his shoes with booties without being asked. He definitely seemed knowledgeable about ants, their habits, and identifying points of entry. Spent a considerable amount of time thoroughly going over our property, inside and out. Time will tell if the ants cease!
We have used Crown and Shield previously. Our tech was Victor who did a fantastic job finding the many site the ants were setting up nests. Very professional…we signed up for bi-monthly service.
Victor was prompt, thorough and polite. He showed me where my ant problem was originating. I was impressed with how knowledgeable and fast the service was. Will definitely use again if I need to
All staff are extremely professional and courteous.
Excellent customer service. They really care about my concerns & address them quickly & professionally Everyone who comes out to my home for ant control has been fabulous. Very respectful of home & my dog.
Knowledgeable about the ant problem and helpful communication about the procedure.
I called the office yesterday requesting a visit. I was scheduled for the next morning. The receptionist was spot on. Victor serviced my home with professionalism, friendliness, pride, and thorough care. I have decided to sign up with the monthly service. I am very happy with the service provided by this company and highly recommend them.
Friendly, knowledgeable, and efficient! What more could you ask for?!
Great service and very accommodating. Identified the source issues quickly and provided multiple solutions to get after the pest control issue we had. Very friendly and knowledgeable. Would highly recommend.
5 stars so far but it will depend on if I stop seeing bugs. The person who came to do the service was friendly, on time, and followed instructions to shut off lights when he left.
Crown and Shield is my new preferred company for pest solutions. Everyone I spoke to made me me valued, and David made the inspection an experience enjoyable, in addition to explaining everything he was doing along the way. Such a pleasure to work with nice honest people!
Have used C&S for years and always appreciate their prompt and thorough work. Special shout out to David who showed up early and spent time with us on Ants 101! Very much appreciated!👍🙏🏼
David was our technician. Wow he knows more than I would ever want to know about pests. He was professional and friendly. He listened to my concerns and gave me great tips.
David was friendly and knowledgeable. He explained everything well and gave great tips to manage our ant issues.
Very nice, knowledgeable and professional. Thanks.
Dave was professional, very knowledgeable, pleasant to work with… and efficient.
David was terrific! Explained everything he was doing and presented treatment options clearly. Extremely respectful of my home and pet. Will definitely recommend this company to others with pest issues.
David is an awesome technician. He educated me on where the ants could be living and breeding, and showed me where and how to look for the little critters. I will be using this service quarterly to keep the ants at bay. I highly recommend David, he was kind, and respectful in my home and of my time.
David from Crown & Shield was great! He came out to treat my apartment kitchen for ants, he was very thorough and knowledgeable.
This is a great company comprised of people that are true professionals and, equally important, really good people. The current ownership purchased the operation approximately 3 years ago. We had been a longtime customer prior, and the new folks, headed up by Chris and Aurora, have taken a good company and made it…
They were fast and thorough.
The technician was on time, explained everything thoroughly, and was respectful of my home. He was also conscious of my dog and was sure to tell me to avoid letting her in the yard for 2.5 hours while the treatment dries.
An absolutely wonderful company to work with, and Petaluma local. From the team in house scheduling to the technicians that service your home, all are incredibly nice, very responsive, help, and so professional. The only choice when taking care of your home.
Crown and Shield has helped to get my Spring cleaning off to an excellent start. Jordan arrived on time, was pleasant and clear about where and what he would be spraying. :)
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Rodent extermination | 44 | $81–$323 |
| Ant extermination | 40 | $79–$246 |
| General pest inspection | 22 | $63–$128 |
| Spider extermination | 18 | $58–$139 |
| Termite inspection | 9 | $86–$371 |
| Bug & insect extermination | 9 | $71–$136 |
| Cockroach extermination | 6 | $81–$196 |
| Termite extermination | 5 | $214–$426 |



