Analyzing 8,659,7728.7M ReviewsFor 24,72424.7K Experts
Google reviewers rate Crown & Shield Pest Solutions five out of five stars based on 173 reviews, with the owner responding to 89% of feedback. Customers frequently praise the company for prompt scheduling, thorough inspections, and effective treatments for ants, termites, rodents, and other pests. Technicians are described as knowledgeable, professional, and communicative, often explaining the root causes of infestations and offering follow-up services. No common criticisms are evident in the provided excerpts, as all listed reviews are positive.
Data from Google, last updated November 5, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.
Bar = this company · dark tick = category median.
173 Google reviews we collected
Phrases our text analysis found in 135 written reviews
Price verdicts customers left with their Google review
Middle half of what 29 customers paid ($214–$426) · gold mark = category median.
How often each topic comes up in the written reviews
We read 135 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Every one of their staff I spoke with or who came to our home to inspect it and do follow-up work were all extremely professional and attentive.”
“I actually requested his name and told him what a great job he was doing.”
“…ally more work than originally anticipated, and Brandin came back the next day to finish everything properly rather than rushing through it.…”
“One promised return visits and then never showed, multiple times.”
“I would definitely recommend Crown & Shield, and particularly Brandin, based on our experience.”
“Brandin was friendly, professional, and very easy to work with.”
“Brandin is trustworthy and answered all my questions and calls.”
“They tolerate my endless questions, charge a fair price, share helpful tips and best practices, and (most importantly!”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Crown & Shield Pest Solutions for 8 kinds of job. Pick one to see what they paid and said.
My service provider today was Victor. I actually requested his name and told him what a great job he was doing. Thank you Victor!!
I started with an ant and suspected termite issue. Chris got rid of the ants and sent Brandin to eliminate the termites. After discussing the process for dealing with the termites, I contracted with Crown and Shield to have Brandin remodel my bathroom where the termites were. Thankfully the termite damage was…
Along with the rest of the reviews, we had a very positive experience with Crown and Shield. I called the main line and spoke to Sophia (who really knew her bugs), knew exactly what we needed to do and had Victor out to our house shortly thereafter. He was prompt, even made through a street closure, and was very…
Felix took his time and was very thorough. I walked the interior and exterior with him and showed him the problem areas. He treated all the ant trails outside and cracks and crevices inside.
Crown and Shield pest control treated my entire new home for spiders and ants. Victor was the technician that came to our home and he was professional and thorough and we highly recommend him.
What technician Adrian showed was true pride of his workmanship. He was conscientious and informative. A terrific experience with an up and coming pest company. Thanks Crown & Shield.
| Job | Reviews | Category typical |
|---|---|---|
| Rodent extermination | 44 | $81–$323 |
| Ant extermination | 40 | $79–$246 |
| General pest inspection | 22 | $63–$128 |
| Spider extermination | 18 | $58–$139 |
| Termite inspection | 9 | $86–$371 |
| Bug & insect extermination | 9 | $71–$136 |
| Cockroach extermination | 6 | $81–$196 |
| Termite extermination | 5 | $214–$426 |
5.0 ★★★★★ 173 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
My service provider today was Victor. I actually requested his name and told him what a great job he was doing. Thank you Victor!!
Thank you, Susan! We're glad to hear you had a great experience with Victor and that you took the time to acknowledge his efforts. Your feedback means a lot to us!
Crowne & Shield was great to work with. Every one of their staff I spoke with or who came to our home to inspect it and do follow-up work were all extremely professional and attentive. Felix, who did the most recent rodent-exclusion service work, was very professional, friendly, and courteous. I highly recommend this business.
Thank you for the great review, Amaroq! We’re glad to hear you had such a positive experience with our team. We’ll be sure to pass along your kind words to Felix. We truly appreciate your business and recommendation!
I had a positive experience with Crown & Shield Pest Solutions. The initial inspection identified drywood termites on the exterior and extending into our garage, and the treatment was scheduled as a localized termite treatment. When Brandin arrived to do the work, he discovered additional termite damage in the shear plywood inside the garage. Brandin was friendly, professional, and very easy to work with. Rather than just treating what had originally been identified, he took the time to explain what he found and agreed to do the additional work for a relatively small added cost, including removing the affected plywood and replacing the damaged wood. The job turned out to be substantially more work than originally anticipated, and Brandin came back the next day to finish everything properly rather than rushing through it. He also reconnected our washer and dryer and put the washout sink area back together afterward, which was very helpful and something I did not expect him to do. The overall cost was significant, but home repair and skilled labor are expensive these days, and I felt we received thorough, professional service for the money. Most importantly, I appreciated Brandin’s willingness to address the additional problem he found instead of doing only the minimum originally scoped. I would definitely recommend Crown & Shield, and particularly Brandin, based on our experience.
Steven, thank you for taking the time to write this detailed review. We really appreciate you sharing the specifics of your experience. Brandin discovered that scope during the inspection and communicated clearly about what needed to happen, which is exactly the kind of thorough, honest work we stand behind. His willingness to come back the next day and make sure everything was done right, plus those extra touches like reconnecting your washer and dryer, speaks to the standard we hold ourselves to at Crown & Shield. We're grateful for your loyalty and look forward to your next visit.
I started with an ant and suspected termite issue. Chris got rid of the ants and sent Brandin to eliminate the termites. After discussing the process for dealing with the termites, I contracted with Crown and Shield to have Brandin remodel my bathroom where the termites were. Thankfully the termite damage was minimal and I have a beautiful new bathroom. Brandin did an exceptional job on the remodel adding all the things we requested. All his work is clean, precise and well planned. His tile work is phenomenal!
Thank you, Donna! We're so glad to hear that Chris and Brandin were able to help with your ant and termite issues, and it's wonderful to know you're happy with your beautiful new bathroom. Brandin truly does exceptional work, and we appreciate your kind words about his craftsmanship. Enjoy your remodel!
Prompt, courteous service. Excellent customer service. The ants were taking over. I called Crown and Shield this morning and they had Brandin come out. Without delay, he efficiently solved the issue.
Thank you for taking the time to leave this review, Lisa. We're happy to hear that our technician was able to get out to you quickly and take care of that ant problem. Prompt service and efficiency are what we're all about, and it sounds like we delivered exactly that. We appreciate your business and look forward to your next visit.
Along with the rest of the reviews, we had a very positive experience with Crown and Shield. I called the main line and spoke to Sophia (who really knew her bugs), knew exactly what we needed to do and had Victor out to our house shortly thereafter. He was prompt, even made through a street closure, and was very thorough. He did a full inspection, sprayed for cockroaches and suggested was to keep wild animals out from under our decks. All around a great experience!
We're happy you had such a positive experience with us, Karen. Sophia really does know her stuff, and we're glad she was able to point you in the right direction right away. Our technician Victor brought that same attention to detail to your home, and we love hearing that he was thorough with the inspection and spotted those potential wildlife entry points under your decks. That's exactly the kind of preventive thinking we want our team to bring to every visit. We appreciate your business and look forward to your next appointment.
Professional, experienced and honest.
Thanks for taking the time to leave this review, Courtney. We work hard to bring that professionalism and honesty to every visit, and we're glad it came through. We appreciate your continued trust in Crown & Shield and look forward to your next appointment.
Wonderful experience! Our technician was friendly, thorough and very knowledgeable. I look fowarding to working with this company.
Thank you, Elizabeth! We're glad to hear you had a wonderful experience and appreciated the technician's friendliness and expertise. We look forward to working with you again!
Felix took his time and was very thorough. I walked the interior and exterior with him and showed him the problem areas. He treated all the ant trails outside and cracks and crevices inside.
Thank you, Anne! We appreciate your kind words about Felix and his thorough approach. It's great to hear that you felt comfortable discussing the problem areas with him. Your feedback means a lot to us!
Crown and Shield pest control treated my entire new home for spiders and ants. Victor was the technician that came to our home and he was professional and thorough and we highly recommend him.
Thank you, Chris! We appreciate your recommendation and are glad to hear that Victor provided you with professional and thorough service. Your support means a lot to us!
Analyzing 8,659,7728.7M ReviewsFor 24,72424.7K Experts
