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Racer Pest Control

Pest control service · Santa Rosa, CA · reviewed since 2023

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%93+54.6Reliability 26%87+22.7Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 92Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#134 of 295 wildlife removal servicesPosition by Experts Score among all companies we track in this category. · better than 55%
4.9 ★★★★★ 73 Google reviews · 5 photos
99%five-star reviews
4.87★last 12 monthsAverage stars on reviews from the last 12 months only.
2.4%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
99%reviews answered by the owner
Nov 2026latest review

Racer Pest Control at a glance

Google reviewers rate Racer Pest Control 4.9 out of 5 based on 73 reviews, with the owner responding to nearly all feedback. Customers frequently cite punctuality, thoroughness, and clear communication regarding services like ant, spider, and wasp removal. Recurring themes include knowledgeable technicians who explain treatments and offer transparent pricing without pressure. While most feedback is positive, two low-star reviews describe the service as horrible, though specific details for these complaints are not provided in the excerpts.

  • Google rating: 4.9 out of 5 from 73 reviews (99% five-star).
  • Reviews on this page: 73 Google reviews (63 with written comments).
  • Owner responses: the business replied to 99% of reviews.
  • Most recent review: November 3, 2026.
  • Service: Wildlife serving Santa Rosa, California.

Data from Google, last updated November 5, 2026.

Score profile vs other wildlife removal services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

Satisfaction93Reliability87Craft & service99Value100Momentum100Replies to reviews–Satisfaction: 93 (median 92)Reliability: 87 (median 90)Craft & service: 99 (median 97)Value: 100 (median 100)Momentum: 100 (median 100)
Racer Pest ControlWildlife Removal Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Racer Pest Control: 93/100 on this factor. Category median: 92.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Racer Pest Control: 87/100 on this factor. Category median: 90.A
87
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Racer Pest Control: 99/100 on this factor. Category median: 97.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Racer Pest Control: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Racer Pest Control: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 89.–
–

Bar = this company · dark tick = category median.

Star ratings

73 Google reviews we collected

  • 5 stars7299%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star11%

Praise vs complaints

Phrases our text analysis found in 63 written reviews

  • Praise12298%
  • Complaints22%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price571%
  • Reasonable229%
  • Overpriced00%
  • Not sure00%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude3327%
  • Speed & response2117%
  • Quality & results2016%
  • Would recommend1815%
  • Communication1512%
  • Price & value97%
  • Honesty & trust86%

What customers talk about

We read 63 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Overall excellent service, very knowledgeable and timely.”
  • “He was quick and efficient in dealing with a substantial yellow jacket nest in the ground under one of my sage plants.”
  • “Racer and their excellent technician, Rally, did an excellent job that was far superior to that of our last pest control company.”
  • “If you’re in need of pest control, I highly recommend this company.”
  • “Excellent, thorough and clean service with great communication for service day.”
  • “And racer Pest are fantastic, with honest, fair and very competitive quotes!”
  • “He is great at his job, reliable and knowledgeable.”

People customers mention

  • Rally 8 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Racer Pest Control for 4 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

JPLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

This company is an anomaly. (In a good way!) We haven’t seen a spider or any “creepy crawlies” in our house ever since they started servicing us. Later field mice found a way into the walls of our newly built house. I could see them on the security cameras around our home. Racer made a recommendation and it was…

Paid $80–100Great price
S3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Racer and their excellent technician, Rally, did an excellent job that was far superior to that of our last pest control company. He is very knowledgeable and takes his job seriously.

Paid $120–140Reasonable price

Photos

Customer reviews

4.9 ★★★★★ 73 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
R J18 reviewsTotal number of Google reviews R has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Overall excellent service, very knowledgeable and timely.

  • Price assessment: Reasonable price
  • Pest type: Spiders
Response from the owner · 3 years ago

Thank you so much! We appreciate it and are so glad we can help.

Cory Rodgers1 reviewTotal number of Google reviews Cory has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Polite, prompt and professional.

John Krug2 reviewsTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Rally was great at surveying my house perimeter and sealing small holes in the crawlspace vents.

  • Price assessment: Great price
  • Pest type: Rodents
Response from the owner · a week ago

Thank you so much John, for taking the time to share your experience! We're glad Rally took great care of your home. We truly appreciate your trust and support of our family business! Your support means a lot to our entire team!

Evan Eggers9 reviewsTotal number of Google reviews Evan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They are the best! So thorough and leave no stone unturned! Highly recommend!

  • Price assessment: Great price
  • Pest type: Ants, Rodents, Spiders, Bed bugs, Mosquitoes
Response from the owner · 2 weeks ago

Thank you Evan! We are thrilled that you are happy with our service. Thank you for supporting us!

JP MontemayorLocal Guide · 20 reviewsTotal number of Google reviews JP has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This company is an anomaly. (In a good way!) We haven’t seen a spider or any “creepy crawlies” in our house ever since they started servicing us. Later field mice found a way into the walls of our newly built house. I could see them on the security cameras around our home. Racer made a recommendation and it was just the right amount of service to take care of the problem. They never try to pressure you to get services you don’t need. Best of all, their service technicians are the most professional and polite that I have met from any home-service industry. HIGHLY RECOMMEND!

  • Price assessment: Great price
  • Price: $80–100
Response from the owner · 4 weeks ago

Wow, thank you so much for taking the time to share this JP! We truly appreciate your kind words and your trust in our team. We believe pest control should be about providing the right solution for each situation—not recommending services that aren’t needed—so it means a lot to hear that reflected in your experience. We’re also very proud of our technicians, and we’ll be sure to share your compliments with the team. Thank you for choosing Racer Pest Control and for the HIGH recommendation!

Caren Wachtenheim6 reviewsTotal number of Google reviews Caren has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Always great!

  • Price assessment: Great price
Response from the owner · a month ago

Thank you Caren! We are thrilled that you are happy with our service.

S F3 reviewsTotal number of Google reviews S has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Racer and their excellent technician, Rally, did an excellent job that was far superior to that of our last pest control company. He is very knowledgeable and takes his job seriously.

  • Price assessment: Reasonable price
  • Price: $120–140
Response from the owner · 2 months ago

Thank you so much for your kind words! We're so glad you had a great experience with Rally. He takes a lot of pride in his work, and we're happy his dedication made such a positive impression. As a family-owned and operated company, your feedback means a lot to us. I'll be sure to share your kind words with Rally. Thank you for choosing Racer Pest!

Robyn Williams9 reviewsTotal number of Google reviews Robyn has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Racer Pest is the best. They got rid of my wasps nest, ants and spiders. I have not seen an ant or spider in my house since they started. The technicians are very knowledgeable and friendly. I would recommend them to anyone who asks.

  • Price assessment: Great price
Response from the owner · 3 months ago

Thank you Robyn! We are so happy to hear that we are solving your pest problems and are thrilled that you are happy with the service.

Just Me10 reviewsTotal number of Google reviews Just has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Polite, thoughtful, professional. Always a pleasure dealing with Marco.

Response from the owner · 8 months ago

Thank you so much! We are thrilled you were happy with the service.

Eddie StevensLocal Guide · 19 reviewsTotal number of Google reviews Eddie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Ralley is the best! And racer Pest are fantastic, with honest, fair and very competitive quotes!

Response from the owner · 3 months ago

Thank you so much Eddie! We appreciate the feedback. We are thrilled that you are happy with the service!

Racer Pest Control on Google Maps →

Business details