Pest control service · Santa Rosa, CA · reviewed since 2021
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%99+24Value 14%97+13.7Replies to reviews 7%100+7.1Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#64 of 295 wildlife removal servicesiPosition by Experts Score among all companies we track in this category. · better than 79%
5.0★★★★★161 Google reviews · 7 photos
96%five-star reviews
4.96★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
100%reviews answered by the owner
$136typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate Advanced Integrated Pest Management five out of five stars, noting that the owner replies to every review. Customers frequently describe technicians as punctual, professional, and thorough during inspections and treatments for ants, rats, and other pests. Recurring themes include clear communication about findings and service options, as well as the company's willingness to address follow-up questions and additional issues like cobwebs or droppings. No common criticisms appear in the provided excerpts.
Google rating: 5.0 out of 5 from 161 reviews (96% five-star).
Reviews on this page: 161 Google reviews (121 with written comments, 2 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 29, 2026.
Service: Wildlife serving Santa Rosa, California.
Data from Google, last updated November 5, 2026.
Score profile vs other wildlife removal services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: satisfaction.
This companyWildlife Removal Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Advanced Integrated Pest Management: 96/100 on this factor. Category median: 92.A
96
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Advanced Integrated Pest Management: 99/100 on this factor. Category median: 90.A
99
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 97.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Advanced Integrated Pest Management: 97/100 on this factor. Category median: 100.A
97
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Advanced Integrated Pest Management: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Advanced Integrated Pest Management: 100/100 on this factor. Category median: 89.A
100
Bar = this company · dark tick = category median.
Star ratings
161 Google reviews we collected
5.0of 5
5 stars15596%
4 stars64%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 121 written reviews
100%praise
Praise206100%
Complaints10%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price2021%
Reasonable6568%
Overpriced00%
Not sure1011%
$136+26% vs typical wildlife removal services
Middle half of what 56 customers paid ($111–$282) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude6431%
Quality & results4522%
Speed & response3517%
Communication2914%
Would recommend2311%
Honesty & trust73%
Price & value42%
What customers talk about
We read 121 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He was genuinely one of the most helpful people I’ve ever worked with.”
“I had an outstanding experience with Advanced IPM, especially with their inspector, Jedidiah.”
“For the initial inspection, Jedediah showed up on time and clearly explained his findings.”
“What stood out most was his honesty in explaining that the home didn’t require any serious remediation, just routine upkeep.”
“…be using Advanced IPM for my pest control needs going forward, and I highly recommend them to anyone looking for a trustworthy and professional team.…”
“He provides great service it always is good honest advice.”
“He informed me that he found droppings in the garage and offered an additional service at an affordable rate.”
People customers mention
Arvin7 reviews
Scott6 reviews
Dunn4 reviews
Ryan4 reviews
Jedediah3 reviews
Michael3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Advanced Integrated Pest Management for 8 kinds of job. Pick one to see what they paid and said.
JJennie5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Scott was very thorough in his work and his explanation of what was done. Less than 24 hours later...no ants!
Paid $200+Reasonable priceService not listed
DDiane3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Michael was on time for the appointment, professional, and informative regarding the various service options which AIPM offers. He has a thorough knowledge of pests/problems and appropriate mitigative options. Michael is very courteous, friendly, and down-to-earth, which I appreciate very much. Overall, a great experience!
Paid $200+Reasonable priceGeneral pest inspection
BBarbee5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Micheal has shown a high level of skill at his job! He has lots of experience getting rid of the little critters who have entered our attic, and is willing to work hard to figure them out and then outsmart them!
RRon6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Jeffrey was pleasant, professional and seemed to be a good support tech for Timothy.
Paid $200+Reasonable priceTermite extermination
JJaimi7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Friendly and professional. I am happy to have Scott providing service at my home.
Paid $100–120Reasonable priceService not listed
DDavid4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★
This is a backwardly updated review post. I'm new to the review game. There are two different individuals involved in the process.
Jedediah visit(July 8, 2026) post:
Jedediah masterfully set the stage for an epic rat battle. He explained everything with knowledge, wisdom, and a care that only comes with hard…
I had an outstanding experience with Advanced IPM, especially with their inspector, Jedidiah. He was genuinely one of the most helpful people I’ve ever worked with. He was honest, thoughtful, professional, and truly kind. I genuinely enjoyed meeting him and appreciated the care and integrity he brought to his work.
What stood out most was his honesty in explaining that the home didn’t require any serious remediation, just routine upkeep. His transparency and willingness to provide an honest assessment gave me tremendous peace of mind.
I couldn’t be happier with the service I received from Advanced IPM. It’s refreshing to work with people who genuinely care about their customers and prioritize doing what’s right. I will absolutely be using Advanced IPM for my pest control needs going forward, and I highly recommend them to anyone looking for a trustworthy and professional team. Thank you, Jedidiah, for such a wonderful experience!
Price assessment: Great price
Services: Termite inspection, General pest inspection
Pest type: Ants, Termites, Rodents, Cockroaches, Spiders
Response from the owner · 6 days ago
Thank you for taking the time to share such thoughtful feedback, Jake! We’re happy to hear Jedidiah provided an honest, thorough assessment and made such a positive impression with his professionalism and genuine care. Providing transparent recommendations and putting our customers’ needs first are important to us, and we’re glad his approach gave you peace of mind. We’ll be sure to share your kind words with Jedidiah. Thank you for trusting Advanced IPM and for your wonderful recommendation!
M
Michael Roa3 reviewsiTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
For the initial inspection, Jedediah showed up on time and clearly explained his findings. A few days later I asked him to come back and answer a couple of questions, which he did willingly and promptly.
Jeff was aactually early for the actual treatment. (He let us know that he was going to be early.) He did a thorough job. Only time will tell whether it works, but we're very satisfied with the work done.
Services: Service not listed
Response from the owner · a week ago
Thank you for taking the time to share your experience! We’re glad Jedediah and Jeff provided prompt, professional, and thorough service. It’s great to hear that Jedediah was attentive to your questions and that Jeff kept you informed throughout the process. We appreciate your positive feedback and look forward to seeing great results from your treatment. Thank you for choosing Advanced IPM!
N
Neil1 reviewiTotal number of Google reviews Neil has written across all businesses on Google Maps, not just this one.
Very conscientious and he got the job done quickly and professionally.
Price assessment: Reasonable price
Price: $200+
Services: Service not listed
Pest type: Other
Response from the owner · 3 weeks ago
Thank you for your feedback, Neil! We’re glad to hear our technician provided prompt, professional service while paying close attention to detail. We appreciate you choosing Advanced IPM!
J
Jennie Crain5 reviewsiTotal number of Google reviews Jennie has written across all businesses on Google Maps, not just this one.
Scott was very thorough in his work and his explanation of what was done. Less than 24 hours later...no ants!
Price assessment: Reasonable price
Price: $200+
Services: Service not listed
Pest type: Ants
Response from the owner · a week ago
Thank you for the great feedback, Jennie! We’re glad Scott provided thorough service and took the time to clearly explain the work completed. It’s wonderful to hear you’re already seeing results with your ant concerns! We’ll be sure to share your kind words with Scott. Thank you for choosing Advanced IPM!
D
Duffy Hurwin10 reviewsiTotal number of Google reviews Duffy has written across all businesses on Google Maps, not just this one.
Kevin was great, very knowledgeable, professional, prompt & courteous.
Response from the owner · 3 weeks ago
Thank you for the great feedback! We’re glad Kevin provided knowledgeable, professional, and courteous service while being prompt and attentive to your needs. Thank you for choosing Advanced IPM!
E
Edwin Hoffmark7 reviewsiTotal number of Google reviews Edwin has written across all businesses on Google Maps, not just this one.
Highly recommend. Very thorough and fast service. Super nice as well.
Response from the owner · 2 months ago
Thank you for the recommendation, Phil! We’re happy to hear you received friendly, thorough, and efficient service. We truly appreciate your feedback and thank you for choosing Advanced IPM!
N
Nancy Steiger12 reviewsiTotal number of Google reviews Nancy has written across all businesses on Google Maps, not just this one.
Great communication, fast and made sure all gates were secure
Price assessment: Great price
Services: Service not listed
Response from the owner · 2 months ago
Thank you for the great feedback, Nancy! We’re glad you appreciated the clear communication, prompt service, and attention to detail in making sure everything was secure. Thank you for choosing Advanced IPM!
D
Diane Stark3 reviewsiTotal number of Google reviews Diane has written across all businesses on Google Maps, not just this one.
Michael was on time for the appointment, professional, and informative regarding the various service options which AIPM offers. He has a thorough knowledge of pests/problems and appropriate mitigative options. Michael is very courteous, friendly, and down-to-earth, which I appreciate very much. Overall, a great experience!
Price assessment: Reasonable price
Price: $200+
Services: General pest inspection
Response from the owner · 2 months ago
Thank you for sharing your experience! We’re glad Michael was punctual, professional, and took the time to explain your service options and answer your questions. We’ll be sure to pass along your kind words to Michael. Thank you for choosing Advanced IPM!
B
Barbee Callander5 reviewsiTotal number of Google reviews Barbee has written across all businesses on Google Maps, not just this one.
Micheal has shown a high level of skill at his job! He has lots of experience getting rid of the little critters who have entered our attic, and is willing to work hard to figure them out and then outsmart them!
Price assessment: Reasonable price
Price: $200+
Services: General wildlife removal
Response from the owner · 2 months ago
Thank you for the great review, Barbee! We’re glad to hear Michael’s experience and persistence have made such a difference. We appreciate his dedication to finding the source of the issue and working hard to keep those unwanted critters out!