How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORECrown & Shield Pest Solutions
Santa Rosa, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #46Position by Experts Score among all companies we track in this category. of 295 wildlife removal services · 5.0★ from 173 Google reviews
Report card
Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.
Reviews for your job
Customers hired Crown & Shield Pest Solutions for 8 kinds of job.
Crown & Shield Pest Solutions for rodent extermination
Clear ✕All 44 Google reviews tagged “Rodent extermination” · showing 20
Crowne & Shield was great to work with. Every one of their staff I spoke with or who came to our home to inspect it and do follow-up work were all extremely professional and attentive. Felix, who did the most recent rodent-exclusion service work, was very professional, friendly, and courteous. I highly recommend this business.
The representative showed up when scheduled and was very helpful, easy to work with. Overall a very good experience. Would recommend again.
Felix did a great job servicing our bait boxes. He was very personable and represents the company well
Excellent service! Brandin came out and reviewed the situation where rats were entering the crawl space, set traps under the house and returned today to close all possible rat entrances. Adrian returned yesterday to check and rebait the traps. Very reliable and professional! Would use again!
These people, and especially Brandon, are fantastic! Thorough, professional, knowledgeable. I totally recommend and would not use anyone else!
Before choosing Crown and Shield I used two other companies, both out of Santa Rosa. One promised return visits and then never showed, multiple times. The other one, a very big company (W.E.), said they'd use multiple products, but didn't. And when the product they did use didn't work, they said it was because my…
Brandin was the perfect professional. He is knowledgeable, skilled, polite, patient, conscientious, and willing to answer all the questions we had regarding the repairs we had on this service call. He also made meaningful recommendations for suggested repairs in the future. I highly recommend Brandin of Crown & Shield.
Adrian was prompt, friendly and respectful of the small space he was working in. I highly recommend Crown and Shield.
All Crown & Shield staff, the folks at the main office and the technicians who come to our home, are very professional, knowledgeable, friendly, and thorough. They're almost always able to squeeze us in for last minute or same day appointments if a new issue comes up. They tolerate my endless questions, charge a…
Answered all my questions and were very helpful. Looking forward to working with them. Patrick was very nice and walked me through everything.
Brandon and Patrick were great. They were friend, efficient and thorough. We would have no hesitation to refer them to others with a pest problem.
Brandon was great! Punctual, professional, and did a great job. Price was very reasonable.
I asked for help with rats under my mobile home, which on one occasion had gotten into the house. Brandon and the technician team set traps for the rats but none were stupid enough to get caught. The team blocked the underside of my house with cement and rocks to prevent rodent entry. About three weeks later, one…
Service man was very knowledgeable and efficient! Would recommend 👍
David from Crown and Shield did a great job when servicing the house! He was thorough and professional plus he provided good information on best practices. Highly recommend. Thank you!
David was awesome. Really tried his best to help me through seeing mouse in my kitchen!!! Thanks David for dealing with my fear of rodents🤗🤗. Problem solved. Thank you.
Very nice, knowledgeable and professional. Thanks.
David came the same day as an urgent request after raccoons had broken into a vent and spent the night (very rambunctiously) in my walls. He was very knowledgeable about what needed to be done to secure the one-way door and help future issues. He even saved a gopher snake on the property that had caught itself in netting. Thank you, David!
David came to our home today to his usual maintainance of voles & spray around the house. I like that Crown & Shield use pet-friendly sprays since we have a dog. I asked David today if he could spray inside our garage since I am making 1/2 of our garage into a place to watch movies. It was Not on his schedule to do…
Outstanding service performed by David. Very knowledgeable--provided valuable recommendations regarding rodent abatement. High praise for Crown & Shield and its professional team.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Rodent extermination | 44 | $81–$323 |
| Ant extermination | 40 | $79–$246 |
| General pest inspection | 22 | $63–$128 |
| Spider extermination | 18 | $58–$139 |
| Termite inspection | 9 | $86–$371 |
| Bug & insect extermination | 9 | $71–$136 |
| Cockroach extermination | 6 | $81–$196 |
| Termite extermination | 5 | $214–$426 |
