Pest control service · Victorville, CA · reviewed since 2026
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%98+25.6Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#30 of 315 pest control servicesiPosition by Experts Score among all companies we track in this category. · better than 91%
5.0★★★★★47 Google reviews · 3 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
98%reviews answered by the owner
$97typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Crusader Pest Control holds a five-star rating from forty-seven Google reviews, with the owner responding to ninety-eight percent of feedback. Customers frequently cite the provider's punctuality, thorough application of treatments for ants and spiders, and clear communication regarding chemical safety and pricing. Reviewers note that the service is affordable compared to commercial competitors and that issues are typically resolved after visits. The provided excerpts contain no low-star reviews or recurring criticisms.
Google rating: 5.0 out of 5 from 47 reviews (100% five-star).
Reviews on this page: 47 Google reviews (42 with written comments).
Owner responses: the business replied to 98% of reviews.
Most recent review: November 4, 2026.
Service: Pest Control Service serving Victorville, California.
Data from Google, last updated November 5, 2026.
Score profile vs other pest control services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Crusader Pest ControlPest Control Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Crusader Pest Control: 99/100 on this factor. Category median: 94.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Crusader Pest Control: 98/100 on this factor. Category median: 93.A
98
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 96.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Crusader Pest Control: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Crusader Pest Control: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 96.–
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Bar = this company · dark tick = category median.
Star ratings
47 Google reviews we collected
5.0of 5
5 stars47100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 42 written reviews
100%praise
Praise109100%
Complaints00%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price1858%
Reasonable1342%
Overpriced00%
Not sure00%
$97-14% vs typical pest control services
Middle half of what 19 customers paid ($73–$156) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results2725%
Staff & attitude2523%
Would recommend2018%
Speed & response1211%
Honesty & trust98%
Communication87%
Price & value87%
What customers talk about
We read 42 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“…the past, I can confidently say that none have matched the level of attention to detail and integrity demonstrated by Crusader.…”
“He was very courteous, polite, professional and knowledgeable.”
“Definitely recommend for rodent and insect repellent.”
“Dray was able to accommodate my time constraints this morning and showed up on time and got the job done efficiently!”
“Crusader Pest Control provides a highly professional and reliable service, and I am completely satisfied with my experience.”
“They explained everything clearly and made sure my pest concerns were addressed.”
“Drayton takes pride in his work and is much more affordable than commercial services.”
People customers mention
Dray8 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Crusader Pest Control for 8 kinds of job. Pick one to see what they paid and said.
AAelkabany2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★
Drayton takes pride in his work and is much more affordable than commercial services. Anytime we have an issue regarding pests we let him know and the following service the issue is resolved. Haven’t seen any pests in my house or around most of my yard since he started coming. Highly recommend for trustworthy service.
BBolaLocal Guide · 21 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Excellent service! The team was professional, and thorough. They explained everything clearly and made sure my pest concerns were addressed. Highly recommend their services!
Paid $140–160
MMike6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★
Crusader Pest Control provides a highly professional and reliable service, and I am completely satisfied with my experience. Having used other pest control companies in the past, I can confidently say that none have matched the level of attention to detail and integrity demonstrated by Crusader. Their thorough…
Paid $60–80Great price
JJonny1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★
Crusader pest control exceeded my expectations today. Very knowledgeable about the pest that I had and how we have to get rid of them. He did a very thorough job and we can already see the amps and spiders disappearing.. Also very responsive When I called and texted.
Paid $80–100Great priceSpider extermination
DDaniel3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
If you’re looking for a pest control service that’s both trustworthy and affordable, you’ve got to go with Dray! You won’t regret it once you see how great of a job he does taking care of your home. Highly recommend!
Paid $60–80Great priceSpider exterminationGeneral pest inspectionBug & insect extermination
CCassidy2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Dray does the best job and is super flexible with scheduling and will come out in between main sprays if you have any issues in the rise regarding bugs! Wonderful business to support, highly recommend.
Exceptional service. Very personal and the dialog of what this business offers and the chemicals that will be administered around the house were very informative.
Definitely recommend for rodent and insect repellent.
Pest type: Ants, Termites, Rodents, Cockroaches, Spiders
A
Aelkabany2 reviewsiTotal number of Google reviews Aelkabany has written across all businesses on Google Maps, not just this one.
Drayton takes pride in his work and is much more affordable than commercial services. Anytime we have an issue regarding pests we let him know and the following service the issue is resolved. Haven’t seen any pests in my house or around most of my yard since he started coming. Highly recommend for trustworthy service.
Drayton attended to my request personally. He was very courteous, polite, professional and knowledgeable. He arrived on time and worked very efficiently. I am very thankful for his wonderful work!
Price assessment: Great price
Services: General pest inspection, Bug & insect extermination
Response from the owner · 5 days ago
Chris, thank you for the kind words! I really appreciate you trusting me with your new office and I'm glad I could get there on time and take care of everything efficiently for you. Don't hesitate to reach out anytime if you need anything. Thank you for supporting my small business!
- Dray
B
Bola OtusileLocal Guide · 21 reviewsiTotal number of Google reviews Bola has written across all businesses on Google Maps, not just this one.
Excellent service! The team was professional, and thorough. They explained everything clearly and made sure my pest concerns were addressed. Highly recommend their services!
Price: $140–160
Response from the owner · 2 weeks ago
Bola, thank you so much for the kind words and recommendation! I always want my customers to understand exactly what I'm doing, so I'm glad I could explain everything clearly and get your pest concerns taken care of. Thank you for trusting me with your home and for supporting my small business!
- Dray
L
Loretta Huezo1 reviewiTotal number of Google reviews Loretta has written across all businesses on Google Maps, not just this one.
Thank you Loretta! I appreciate the kind words and the recommendation. I always try to get the job done thoroughly without taking up more of your time than needed. Thank you for supporting my small business!
- Dray
B
Billy Bullington4 reviewsiTotal number of Google reviews Billy has written across all businesses on Google Maps, not just this one.
What a wonderful company. Very professional and excellent results. Highly recommend.
Price assessment: Great price
Services: Spider extermination, General pest inspection, Cockroach extermination, Bug & insect extermination, Ant extermination
Pest type: Ants, Termites, Rodents, Cockroaches, Spiders, Bed bugs, Mosquitoes
Response from the owner · 3 weeks ago
William, thank you for the kind words and the recommendation! I'm glad you've been happy with the results, and I really appreciate you trusting me with your home. Thanks again for supporting my small business, and hopefully the diesel comes down so there aren't as many webs on the cars next time :)
- Dray
W
Weather PrestonLocal Guide · 31 reviewsiTotal number of Google reviews Weather has written across all businesses on Google Maps, not just this one.
Super nice guy! So helpful and professional! Thank you for being so thorough.
Response from the owner · 3 weeks ago
Weather, thank you so much for the kind words! I really appreciate you trusting me with your home, and I always do my best to be thorough and make sure everything is taken care of. Thanks again for supporting my small business!
- Dray
M
Mike Vasquez6 reviewsiTotal number of Google reviews Mike has written across all businesses on Google Maps, not just this one.
Crusader Pest Control provides a highly professional and reliable service, and I am completely satisfied with my experience. Having used other pest control companies in the past, I can confidently say that none have matched the level of attention to detail and integrity demonstrated by Crusader. Their thorough approach and commitment to quality truly set them apart. I would highly recommend Crusader Pest Control to anyone seeking dependable and effective pest control services for their home.
Price assessment: Great price
Price: $60–80
Pest type: Ants, Cockroaches, Spiders, Other
Response from the owner · 4 weeks ago
Miguel, thank you so much for the kind words and recommendation! Coming from someone who has tried other pest control companies, that really means a lot to me. I take pride in paying attention to the details and doing things the right way, and I truly appreciate you trusting me with your home.
- Dray
J
Jonny Reece1 reviewiTotal number of Google reviews Jonny has written across all businesses on Google Maps, not just this one.
Crusader pest control exceeded my expectations today. Very knowledgeable about the pest that I had and how we have to get rid of them. He did a very thorough job and we can already see the amps and spiders disappearing.. Also very responsive When I called and texted.
Price assessment: Great price
Price: $80–100
Services: Spider extermination
Pest type: Ants, Spiders
Response from the owner · 4 weeks ago
Jonny, thank you for the great review! I'm glad you're already seeing the ants and spiders disappearing, and I appreciate you noticing how quickly I got back to you. Feel free to call or text me anytime something comes up. Thanks again for trusting me with your home!
- Dray
D
Daniel Ramirez3 reviewsiTotal number of Google reviews Daniel has written across all businesses on Google Maps, not just this one.
If you’re looking for a pest control service that’s both trustworthy and affordable, you’ve got to go with Dray! You won’t regret it once you see how great of a job he does taking care of your home. Highly recommend!
Price assessment: Great price
Price: $60–80
Services: Spider extermination, General pest inspection, Bug & insect extermination, Ant extermination
Pest type: Ants, Spiders
Response from the owner · a month ago
Daniel, thank you so much for the kind words and the recommendation! I'm glad you're happy with how I've taken care of your home, and I really appreciate you trusting me with it. Thanks for supporting my small business!
- Dray