Pest control service · Victorville, CA · reviewed since 2024
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#7 of 315 pest control servicesiPosition by Experts Score among all companies we track in this category. · better than 98%
5.0★★★★★92 Google reviews · 10 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
87%reviews answered by the owner
$80typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Main Street Exterminator holds a 5/5 rating from 92 reviews, with the owner responding to 87% of them. Customers consistently highlight punctuality, professional communication, and thorough pest removal services for issues like ants, roaches, and spiders. Reviewers frequently note fair pricing, flexible scheduling, and the technicians' willingness to explain processes and educate homeowners. Long-term clients report sustained satisfaction and effective results, with no recurring criticisms identified in the provided five-star excerpts.
Google rating: 5.0 out of 5 from 92 reviews (100% five-star).
Reviews on this page: 92 Google reviews (85 with written comments, 1 with photos).
Owner responses: the business replied to 87% of reviews.
Most recent review: October 30, 2026.
Service: Pest Control Service serving Victorville, California.
Data from Google, last updated November 5, 2026.
Score profile vs other pest control services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and value; weakest: reliability.
Main Street ExterminatorPest Control Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Main Street Exterminator: 100/100 on this factor. Category median: 94.A
100
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Main Street Exterminator: 99/100 on this factor. Category median: 93.A
99
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 96.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Main Street Exterminator: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Main Street Exterminator: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 96.–
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Bar = this company · dark tick = category median.
Star ratings
92 Google reviews we collected
5.0of 5
5 stars92100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 85 written reviews
100%praise
Praise169100%
Complaints00%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price2861%
Reasonable1737%
Overpriced00%
Not sure12%
$80-30% vs typical pest control services
Middle half of what 28 customers paid ($56–$159) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude4325%
Speed & response3320%
Quality & results3018%
Would recommend2615%
Communication148%
Price & value138%
Honesty & trust106%
What customers talk about
We read 85 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The technician showed up on time, was very knowledgeable, explained the whole process, ensured I was confident with moving forward, and went about and…”
“reliable, punctual, and actually stands by their work.”
“He takes his time spraying thoroughly, both inside and outside the home, making sure no area is overlooked.”
“After 3 years of bug-free living, we highly recommend him over and over for anyone wanting top-tier service and true integrity.”
“Not only does he do an amazing job, but he also takes the time to educate you, answer questions, and explain what he’s doing.”
“It’s rare to find a company that combines exceptional service, fast response times, and affordable pricing so consistently.”
“Eric is incredibly honest, personable, and genuinely cares about his customers just as much as he cares about his business.”
People customers mention
Eric6 reviews
Robert4 reviews
Christian4 reviews
Jordan3 reviews
Exterminators3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Main Street Exterminator for 7 kinds of job. Pick one to see what they paid and said.
RRafaelLocal Guide · 18 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★
The technician showed up on time, was very knowledgeable, explained the whole process, ensured I was confident with moving forward, and went about and did what he had to do. Once he was done he explained everything he did, took his time to ensure he did everything correctly, and I was very happy overall with the service.
Paid $80–100Reasonable priceGeneral pest inspection
AAmber3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★
5/5 stars. reliable, punctual, and actually stands by their work. Robert Martin was respectful of our home and very thorough. We will definitely keep using them.
TTes2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★
The customer service was amazing, I see little to no bugs. He asked to do more service and checks if needed.
LLLocal Guide · 56 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★
Follow my instructions on what I wanted and customize my pest control requirements.
Ttoddsterdude1Local Guide · 21 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Chris did an excellent job. He was punctual, friendly, knowledgeable, and respectful of my home. I loved how detailed he was. I will use again.
SSashaLocal Guide · 45 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
They are friendly, reliable, understanding and they show respect to the client and to the property. They listen and do all that they can to make sure all questions are answered and you feel good. I enjoy their services. They have kept all bugs away and allowed my family to be at peace.
The technician showed up on time, was very knowledgeable, explained the whole process, ensured I was confident with moving forward, and went about and did what he had to do. Once he was done he explained everything he did, took his time to ensure he did everything correctly, and I was very happy overall with the service.
Price assessment: Reasonable price
Price: $80–100
Services: General pest inspection
Pest type: Cockroaches, Spiders
Response from the owner · 2 days ago
Thank you, Rafael! We're delighted to hear about your positive experience with our technician. Your satisfaction with the detailed explanation and thorough service means a lot to us.
J
Jennifer Gonzalez1 reviewiTotal number of Google reviews Jennifer has written across all businesses on Google Maps, not just this one.
⭐⭐⭐⭐⭐
I cannot recommend Bobby enough! He truly goes above and beyond every single time. He takes his time spraying thoroughly, both inside and outside the home, making sure no area is overlooked. Not only does he do an amazing job, but he also takes the time to educate you, answer questions, and explain what he’s doing. He’s also been extremely flexible with his availability, which I truly appreciate.
Bobby has been servicing my home for so long that I’ve reached the point where I feel completely comfortable not even being present because I know he’ll deliver the same quality service every time. That level of trust says a lot!
I absolutely HATE spiders, and after finding two inside my home, I was determined to get the problem taken care of. Bobby came out, sprayed once, and I haven’t had that issue since!
Thank you, Bobby, for taking pride in your work and doing things the right way the FIRST time around! It’s hard to find people who genuinely care about the quality of their work, and you’re definitely one of them. Highly recommend!
Price assessment: Great price
Services: General pest inspection
Pest type: Ants, Termites, Cockroaches, Spiders, Bed bugs
Response from the owner · 2 days ago
Thank you, Jennifer, for sharing your wonderful experience with Bobby's service. We're delighted to hear about the trust and satisfaction his dedication has brought to your home. Your kind feedback inspires us to maintain such standards.
A
Amber N3 reviewsiTotal number of Google reviews Amber has written across all businesses on Google Maps, not just this one.
5/5 stars. reliable, punctual, and actually stands by their work. Robert Martin was respectful of our home and very thorough. We will definitely keep using them.
Thank you, Amber, for your kind words! We're thrilled that you found our service reliable and thorough, and appreciate your recognition of Robert's efforts. We look forward to assisting you again in the future!
M
Mario Rodriguez6 reviewsiTotal number of Google reviews Mario has written across all businesses on Google Maps, not just this one.
On time service. Professional attire. Vehicles identifiable.
Price assessment: Great price
Services: General pest inspection
Pest type: Ants, Cockroaches, Spiders, Other
Response from the owner · a week ago
Thank you, Mario, for highlighting our punctuality, professional representation, and clearly marked vehicles. We strive to offer a reliable and professional experience to all our customers.
K
Kristi Orser3 reviewsiTotal number of Google reviews Kristi has written across all businesses on Google Maps, not just this one.
Very professional and respectful! Always on time and completes the service in a timely manner.
Price assessment: Great price
Services: General pest inspection
Response from the owner · a week ago
Thank you, Kristi, for your kind words! We’re glad you appreciate our professionalism and punctuality. Your feedback encourages us to continue providing outstanding service!
T
Tony Mireles4 reviewsiTotal number of Google reviews Tony has written across all businesses on Google Maps, not just this one.
My technician was Robert, he was on time, friendly very helpful I have already seen a difference no more ants!
Thanks Robert!
Price assessment: Great price
Services: Ant extermination
Pest type: Ants
Response from the owner · a week ago
Thank you for sharing your experience! We're thrilled you had such excellent service from Robert and that the issue has improved swiftly. We appreciate your feedback and are here if you need further assistance.
A
Alana Gonzalez4 reviewsiTotal number of Google reviews Alana has written across all businesses on Google Maps, not just this one.
Robert did a great job tackling my roach problem. He was on time and extremely professional. I will definitely be coming back for future issues.
Response from the owner · a week ago
Thank you for your kind words, Alana! We're thrilled that Robert provided such professional service. We look forward to assisting you again in the future.
G
G C9 reviewsiTotal number of Google reviews G has written across all businesses on Google Maps, not just this one.
It has been over 3 years now using Main Street Exterminator, and Eric's services never disappoint. He has maintained absolute prestige in his work while keeping his pricing great and steady, which we appreciate immensely. Eric is incredibly honest, personable, and genuinely cares about his customers just as much as he cares about his business. After 3 years of bug-free living, we highly recommend him over and over for anyone wanting top-tier service and true integrity.
Response from the owner · 2 weeks ago
Thank you so much for sharing your fantastic experience, G! We’re thrilled to hear Eric’s dedication and quality service have made such a positive impact. Your support means a lot, and we appreciate your recommendation!
M
Moe BadwanLocal Guide · 21 reviewsiTotal number of Google reviews Moe has written across all businesses on Google Maps, not just this one.
I’ve been using Main Street Exterminator for nearly five years now, and I can say I’ve received nothing but excellent service from day one! Their professionalism, reliability, and customer service are second to none. They are always quick to respond, address any concerns promptly, and consistently deliver outstanding results.
On top of that, their pricing is amazing, especially considering the quality of service they provide. It’s rare to find a company that combines exceptional service, fast response times, and affordable pricing so consistently.
The owner and the team are always a pleasure to work with!
I highly recommend Main Street Exterminator to anyone looking for a dependable, honest, and affordable pest control company. Keep up the excellent work
Price assessment: Great price
Services: Rodent extermination, Spider extermination, Flea & mite extermination, General pest inspection, Mosquito extermination, Cockroach extermination, Bug & insect extermination, Ant extermination
Response from the owner · 2 weeks ago
Thank you, Moe, for your kind words and loyalty over the years! We're thrilled to hear our team has consistently delivered the quality and service you value. Your recommendation means so much to us!
