Roofing contractor · McAllen, TX · reviewed since 2018
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%74+17.9Value 14%100+14.1Replies to reviews 7%100+7.1Momentum penalty70−3Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#34 of 37 roof cleaningiPosition by Experts Score among all companies we track in this category. · better than 8%
4.9★★★★★230 Google reviews · 24 photos
97%five-star reviews
4.71★last 12 monthsiAverage stars on reviews from the last 12 months only.
6%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
100%reviews answered by the owner
$15ktypical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate CRV Construction 4.9 out of 5 based on 230 reviews, noting the owner responds to all feedback. Customers frequently praise the company for handling insurance claims, providing clear communication, and delivering quality roofing, stucco, and remodeling work on time. However, low-star reviews highlight a recurring issue where subcontracted jobs were left unfinished or performed poorly, with the company failing to return calls or resolve the problems.
Google rating: 4.9 out of 5 from 230 reviews (97% five-star).
Reviews on this page: 230 Google reviews (189 with written comments, 10 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 16, 2026.
Service: Roof Cleaning Company serving McAllen, Texas.
Data from Google, last updated October 25, 2026.
Score profile vs other roof cleaning
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: momentum.
CRV ConstructionRoof Cleaning median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.CRV Construction: 87/100 on this factor. Category median: 97.A
87
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.CRV Construction: 74/100 on this factor. Category median: 97.B
74
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.CRV Construction: 100/100 on this factor. Category median: 99.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.CRV Construction: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.CRV Construction: 70/100 on this factor. Category median: 100.B
70
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.CRV Construction: 100/100 on this factor. Category median: 100.A
100
Bar = this company · dark tick = category median.
Star ratings
230 Google reviews we collected
4.9of 5
5 stars22397%
4 stars21%
3 stars00%
2 stars10%
1 star42%
Praise vs complaints
Phrases our text analysis found in 189 written reviews
98%praise
Praise35898%
Complaints62%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price431%
Reasonable862%
Overpriced00%
Not sure18%
$15k+86% vs typical roof cleaning
Middle half of what 9 customers paid ($7.2k–$17k) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude9025%
Would recommend8323%
Quality & results6919%
Speed & response6016%
Communication4212%
Price & value113%
Honesty & trust92%
What customers talk about
We read 189 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“It has been a pleasure found a company who professionalism and honesty it is al about with cost-benefit prices plus service delivered.”
“I would definitely recommend CRV Construction to anyone needing roof work.”
“CRV Construction did an amazing job of replacing my roof which also included replacing torn wood trim and painting the replacement wood.”
“They sent a subcontractor to perform the work, and portions were left unfinished while the parts that were completed were poor quality.”
“From start to finish, the entire process was smooth, professional, and incredibly efficient.”
“I appreciated that they took the time to explain the options and help make sure I ended up with a better Class 4 impact-resistant roof.”
“The owner gave my wife and I an itemized list of materials needed and a reasonable price so we hired them.”
“It's difficult to find such a committed, honest, and efficient service these days.”
People customers mention
Lara26 reviews
Fatima23 reviews
Vallejo10 reviews
Rudy10 reviews
Alvarez6 reviews
Carlos6 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired CRV Construction for 8 kinds of job. Pick one to see what they paid and said.
Gus5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★
It has been a pleasure found a company who professionalism and honesty it is al about with cost-benefit prices plus service delivered.
My congratulations an all the work performed by Carlos Ramirez and Juan Jose Alvarez.., AAA+
I will get back to you guys whenever it comes for a repair or remodeling with crystal…
Paid $15,000–20,000Reasonable priceA/C system repairRoof repair for storm & wind damageRoof inspection
lesly3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Súper recomendados y todo lo hicieron en dos días el techo quedó padrísimo le dieron un estilo diferente se ve genial Fátima Lara excelente persona en la ayuda del techo TECHO NUEVO
Paid $15,000–20,000Great priceRoof repair for storm & wind damageRoof repair
Guillermo4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
CRV Construction did an amazing job of replacing my roof which also included replacing torn wood trim and painting the replacement wood. CRV's representative Fatima did an excellent job of explaining the process, providing accurate timelines of the different stages of repairs and constantly talking to the workers to…
Paid $1–5,000Not surePaintingRoof repair for storm & wind damageRoof inspection
Maria5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Went above and beyond to make sure I was another satisfied customer. Very professional and respectful of property.
NathanLocal Guide · 20 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
Had our roof done, Carlos was very professional and helpful throughout the whole process. Also had two of our bathrooms remodeled, we love the finished product.
Paid $14,000–16,000Reasonable priceTile work installationFan installationPaint indoors
Javier1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
Estamos contentos con nuestro techo. Levanto mucho el aspecto de la casa. Y nos gusto el Financiamiento ofrecido y estamos contentos. Muy profesionales
It has been a pleasure found a company who professionalism and honesty it is al about with cost-benefit prices plus service delivered.
My congratulations an all the work performed by Carlos Ramirez and Juan Jose Alvarez.., AAA+
I will get back to you guys whenever it comes for a repair or remodeling with crystal clear projects.
Definitely recommended!
Regards,
Gustavo Vazquez
Price assessment: Reasonable price
Price: $15,000–20,000
Services: A/C system repair, Roof repair for storm & wind damage, Roof inspection, Roof repair
Response from the owner · 2 months ago
Thank you Mr. Vazquez!
Francisco Villarreal4 reviewsiTotal number of Google reviews Francisco has written across all businesses on Google Maps, not just this one.
Really happy with the job CRV Construction did on my roof. They were helpful from the very beginning with the insurance claim and stayed involved through the approval process and final resolution, which made everything much easier to deal with.
They were also very willing to work with me on upgrading the roofing material instead of just doing the basic replacement. I appreciated that they took the time to explain the options and help make sure I ended up with a better Class 4 impact-resistant roof.
Once the work started, the project moved quickly. They completed the entire roof in just two days, and everything came out looking great.
Overall, I really appreciated the communication, the help with insurance, and their willingness to work with me on the upgraded materials. I would definitely recommend CRV Construction to anyone needing roof work.
Price assessment: Great price
Services: Roof repair for storm & wind damage
Response from the owner · a month ago
Thank you Mr. Orellana!
Ricardo Morales4 reviewsiTotal number of Google reviews Ricardo has written across all businesses on Google Maps, not just this one.
Recomiendo al 100% a la compañía CRV Construction
Desde un principio me explicaron como funciona el proceso del reclamo del seguro de la casa y como funciona el servicio del cambio de Techo muy detalladamente
Estoy muy agradecido con el servicio por que me ayudaron mucho todo en este proceso
Gracias y claro que los estaré recomendando con familiares y amigos
Response from the owner · a month ago
Mil Gracias!
lesly gonzalez3 reviewsiTotal number of Google reviews lesly has written across all businesses on Google Maps, not just this one.
Súper recomendados y todo lo hicieron en dos días el techo quedó padrísimo le dieron un estilo diferente se ve genial Fátima Lara excelente persona en la ayuda del techo TECHO NUEVO
Price assessment: Great price
Price: $15,000–20,000
Services: Roof repair for storm & wind damage, Roof repair
Response from the owner · a month ago
¡Muchas gracias, Lesly, por recomendarnos! Nos alegra saber que quedó encantada con el nuevo estilo de su techo y que completamos el trabajo en solo dos días. Fátima Lara y todo el equipo de CRV Construction agradecemos mucho su confianza. ¡Fue un placer ayudarle con su techo nuevo! 🏠🔨💙
Guillermo Trejo4 reviewsiTotal number of Google reviews Guillermo has written across all businesses on Google Maps, not just this one.
CRV Construction did an amazing job of replacing my roof which also included replacing torn wood trim and painting the replacement wood. CRV's representative Fatima did an excellent job of explaining the process, providing accurate timelines of the different stages of repairs and constantly talking to the workers to make sure all details were being taken care off. She even provided address of homes that had new roofs installed so I could see a finished roof. It was vital for me in making the decision as to the make and style of shingles that I selected. A great experience and I highly recommend CRV Construction for home repairs.
Last years hailstorm apparently caused some damage to our roof which was recently discovered due to heavy rains. As a result I shopped around for quotes from 4 different roofing company’s for a repair but all 4 wanted to replace the roof but only one offered a comprehensive plan to address my issue(s). CRV worked with my insurance company every step of the way to get our roof replacement covered, yes even after denying our claim earlier this year. They took what I had and turned a very dire situation to a SOLUTION! Where others failed to follow through, DAVID GARCIA & CRV got the job done and they did it expeditiously!! No more worrying about incoming downpours thanks to the wonderful folks at CRV. Our roof looks solid and best of all, beautiful!
Response from the owner · 2 years ago
Dear Robert,
Thank you so much for your kind words and for taking the time to share your experience with CRV Construction. We are thrilled to hear that David Garcia and our team were able to turn your situation into a positive outcome.
It’s gratifying to know that our comprehensive approach and dedication to working with your insurance company made the difference. We're glad to have alleviated your worries and delivered a solid and beautiful roof.
Your feedback is greatly appreciated and will be shared with the entire team. Should you need any further assistance in the future, please don't hesitate to reach out.
Best regards,
The CRV Construction Team
daniel molina9 reviewsiTotal number of Google reviews daniel has written across all businesses on Google Maps, not just this one.
I couldn't be happier with the work CRV did on my roof. From start to finish, the entire process was smooth, professional, and incredibly efficient. Their team completed the job much faster than I expected without sacrificing quality or attention to detail.
Communication was excellent throughout the project—they kept me informed, showed up when they said they would, and left the property clean when everything was finished. The new roof looks fantastic, and it's clear they take pride in their workmanship. Highly recommend them!
Awesome job! Very satisfied with the company- Carlos from CRV Construction helped me all the way. CRV helped me with my insurance claim right from the beginning. I would definitely recommend this company to anyone
Services: Roof repair for storm & wind damage
Response from the owner · 2 months ago
Thank you Mr. Garcia!
Hilda Garcia2 reviewsiTotal number of Google reviews Hilda has written across all businesses on Google Maps, not just this one.
