Analyzing 7,256,1447.3M ReviewsFor 20,56820.6K Experts

Experts Reviews · Company report
Crystal Clear Window Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%94+22.8Value 14%94+13.3Replies to reviews 7%100+7.1Craft & service penalty90−1Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

Crystal Clear Window Cleaning

Fresno, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #50Position by Experts Score among all companies we track in this category. of 159 house cleaning services · 5.0★ from 224 Google reviews

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Report card

Percentile vs other house cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Crystal Clear Window Cleaning is better than 96% of house cleaning services.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Crystal Clear Window Cleaning is better than 94% of house cleaning services.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Crystal Clear Window Cleaning is better than 90% of house cleaning services.A
90
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Crystal Clear Window Cleaning is better than 94% of house cleaning services.A
94
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Crystal Clear Window Cleaning is better than 100% of house cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Crystal Clear Window Cleaning is better than 100% of house cleaning services.A
100

Reviews for your job

Customers hired Crystal Clear Window Cleaning for 6 kinds of job.

Crystal Clear Window Cleaning for rooftop/skylight cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Rooftop/skylight cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 4

All 4 Google reviews tagged “Rooftop/skylight cleaning”

Paula5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

The staff associated with Crystal Clear window cleaning are always professional and trustworthy. Their work is outstanding. I have used them many times over the years. They cleaned my solar panels today. I highly recommend them

Rooftop/skylight cleaning+ Responsiveness+ Punctuality+ Quality
William3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Ken does an outstanding job in all areas of cleaning. We have used his services for several years. Our floor to ceiling windows are “crystal clear “ when he has finished cleaning them. He and his crew are always pleasant and easy to communicate your needs to. My wife and I highly recommend him without reservation.

Gutter cleaningPower/pressure washingRooftop/skylight cleaning
Sandra3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ken and his team did a wonderful job! Everything looked wonderful when they were finished!

Gutter cleaningPower/pressure washingRooftop/skylight cleaning+ Responsiveness+ Punctuality+ Quality
Patti5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Gutter cleaningRooftop/skylight cleaning+ Responsiveness+ Punctuality+ Quality

Price

$384+52% vs typical house cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 9%Reasonable 91%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Interior & exterior window cleaning28$225–$398
Window washing11—
Power/pressure washing6—
Gutter cleaning5—
Rooftop/skylight cleaning4—
Glass & mirror cleaning3—

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