iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%66+4.7Momentum penalty77−2.3Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#25 of 49 artificial turf installationiPosition by Experts Score among all companies we track in this category. · better than 50%
4.9★★★★★126 Google reviews · 24 photos
97%five-star reviews
4.79★last 12 monthsiAverage stars on reviews from the last 12 months only.
1.6%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Crystal Green Lawn & Landscape 4.9 out of 5 based on 126 reviews, with the owner responding to 94 percent of them. Customers frequently highlight punctuality, clear communication, competitive pricing, and thorough services such as irrigation installation, sod laying, and leaf removal. The team is described as professional and attentive to property details. One recurring criticism involves vehicles blocking driveways or disturbing property features, which caused inconvenience for affected residents.
Google rating: 4.9 out of 5 from 126 reviews (97% five-star).
Reviews on this page: 126 Google reviews (109 with written comments, 15 with photos).
Owner responses: the business replied to 94% of reviews.
Score profile vs other artificial turf installation
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
This companyArtificial Turf Installation median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Crystal Green Lawn & Landscape: 92/100 on this factor. Category median: 92.A
92
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Crystal Green Lawn & Landscape: 91/100 on this factor. Category median: 89.A
91
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Crystal Green Lawn & Landscape: 100/100 on this factor. Category median: 99.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Crystal Green Lawn & Landscape: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Crystal Green Lawn & Landscape: 77/100 on this factor. Category median: 100.B
77
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Crystal Green Lawn & Landscape: 66/100 on this factor. Category median: 71.B
66
Bar = this company · dark tick = category median.
Star ratings
126 Google reviews we collected
4.9of 5
5 stars12297%
4 stars22%
3 stars11%
2 stars00%
1 star11%
Praise vs complaints
Phrases our text analysis found in 109 written reviews
98%praise
Praise22698%
Complaints42%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price630%
Reasonable1470%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Would recommend5022%
Staff & attitude4520%
Quality & results4118%
Speed & response4017%
Price & value209%
Communication198%
Honesty & trust157%
What customers talk about
We read 109 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Very professional and I would recommend them to anybody that I know.”
“The team who was on the project were professional, informative, effective, even in this horrible 100+ heat wave.”
“I hope each one of them know how much I appreciated their diligence and fantastic work ethic.”
“Work through terrible weather conditions in order to get the job done on our schedule.”
“The crews all worked hard and accomplished the job in a timely manner, despite all the rain setbacks.”
“They are worth every penny, and I will definitely be using their services again in the future.”
“Tanner walked me through the app and got a schedule set up for me.”
“Zack was the most transparent, responsive, and detail-oriented lawn/landscaping contact we have ever dealt with.”
People customers mention
Zack8 reviews
Tanner4 reviews
Chris3 reviews
French3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Crystal Green Lawn & Landscape for 8 kinds of job. Pick one to see what they paid and said.
MMonroeLocal Guide · 24 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Their quality is second to none. The best landscaping company I have ever used. They handled tieing in our gutters to drain away from house, installed drain points, installed irrigation and sod. I highly recommend them!!!!
Great priceWalkway landscapingLandscape installationsLawn landscaping
VVelLocal Guide · 86 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
Amazing company to work with! I’m in Catoosa with all clay in my yard and a builder who didn’t prep the landscape appropriately. Crystal Green was able to install a French Drain linking w/ the neighbor, install irrigation and level out with fresh sod. The team who was on the project were professional, informative,…
MMark5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
They came in and replaced my front landscaping in one day. The result looks just like the image provided with the initial quote. This really added to my home's curb appeal. I am very happy with the end result.
Reasonable priceYard landscaping
GGeraldLocal Guide · 72 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
My elderly dad's yard was a mess. As in 40 years of kind of sort of tended (but not properly). And, it was way overdue. So, dad finally let me do what needed doing and I called Crystal Green + a couple other places to price things out. Of all the responses (and not everyone called back), Crystal Green's team gave me…
Reasonable priceLawn careService not listed
RRobin10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Zack & Tanner were both very professional and accommodating of my ever-changing needs. The crews all worked hard and accomplished the job in a timely manner, despite all the rain setbacks. Tanner walked me through the app and got a schedule set up for me. I highly recommend!
JJasonLocal Guide · 18 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
I managed the construction of my new home and hired all of my own subcontractors. I’d have to say that Crystal Green was my favorite company of all to work on my project! The pride they take in craftsmanship is a credit to American owned and operated small businesses. They left my property cleaner than they found it…
Great priceStone landscapingLawn landscapingYard grading
Their quality is second to none. The best landscaping company I have ever used. They handled tieing in our gutters to drain away from house, installed drain points, installed irrigation and sod. I highly recommend them!!!!
Thank you, Monroe! We greatly appreciate the kind words and the opportunity to work with you. It means a lot to our entire team to hear that you’re happy with the quality of our work and your experience with Crystal Green. We truly appreciate your business and the recommendation!
V
Vel PetersenLocal Guide · 86 reviewsiTotal number of Google reviews Vel has written across all businesses on Google Maps, not just this one.
Amazing company to work with! I’m in Catoosa with all clay in my yard and a builder who didn’t prep the landscape appropriately. Crystal Green was able to install a French Drain linking w/ the neighbor, install irrigation and level out with fresh sod. The team who was on the project were professional, informative, effective, even in this horrible 100+ heat wave. They completed the project swiftly in a week! I’m excited for them to finish our landscaping project for our home w/ Crystal Green!!!!
Response from the owner · a month ago
Thank you, Vel! We really appreciate you taking the time to share this. Our team enjoyed working on your project, and we’re glad we could get the drainage, irrigation, and sod taken care of for you. We’re looking forward to completing the landscaping and bringing everything together. Thank you for choosing Crystal Green!
M
Mark Pilling5 reviewsiTotal number of Google reviews Mark has written across all businesses on Google Maps, not just this one.
They came in and replaced my front landscaping in one day. The result looks just like the image provided with the initial quote. This really added to my home's curb appeal. I am very happy with the end result.
Price assessment: Reasonable price
Services: Yard landscaping
Response from the owner · 3 months ago
Thank you Mark! It was a pleasure working on your project, and we’re glad we could bring your vision to life. Thank you for choosing Crystal Green!
G
Gerald BuckleyLocal Guide · 72 reviewsiTotal number of Google reviews Gerald has written across all businesses on Google Maps, not just this one.
My elderly dad's yard was a mess. As in 40 years of kind of sort of tended (but not properly). And, it was way overdue. So, dad finally let me do what needed doing and I called Crystal Green + a couple other places to price things out. Of all the responses (and not everyone called back), Crystal Green's team gave me the confidence to move forward.
!) They communicate! Imagine that. Throughout the whole process I was in the loop and was never left guessing.
1) They showed up when they said.
2) Did what we agreed to.
3) And I was so happy with the results (and dad is too!) that I'm happy to leave a review but also tell my friends how great these guys are.
Side note: It's icky hot outside and these guys busted their tails to make the yard amazing again in a single day. I hope each one of them know how much I appreciated their diligence and fantastic work ethic. I'm a huge fan guys!
Price assessment: Reasonable price
Services: Lawn care, Service not listed
Response from the owner · 4 months ago
Gerald, we appreciate you taking the time to write this. It was a pleasure working with you and your dad. I’m glad we were able to earn your trust and deliver the results you were looking for. I’ll be sure to pass your comments along to the crew—they worked hard on this one, especially in the Oklahoma heat. We appreciate the recommendation and hope to work with you again in the future.
R
Robin Harrold10 reviewsiTotal number of Google reviews Robin has written across all businesses on Google Maps, not just this one.
Zack & Tanner were both very professional and accommodating of my ever-changing needs. The crews all worked hard and accomplished the job in a timely manner, despite all the rain setbacks. Tanner walked me through the app and got a schedule set up for me. I highly recommend!
Response from the owner · 4 months ago
Thank you, Robin! It was a pleasure working with you. We appreciate your patience throughout the weather delays and are glad we could deliver a result you’re happy with. Enjoy your new system, and thank you for the recommendation!
J
Jason WardLocal Guide · 18 reviewsiTotal number of Google reviews Jason has written across all businesses on Google Maps, not just this one.
I managed the construction of my new home and hired all of my own subcontractors. I’d have to say that Crystal Green was my favorite company of all to work on my project! The pride they take in craftsmanship is a credit to American owned and operated small businesses. They left my property cleaner than they found it and every employee on the job site was a pleasure to share time with. Rest assured that Crystal Green will increase your home’s value!
Jason, we appreciate you taking the time to share your experience. It was a pleasure working with you throughout your project, and we’re grateful for your trust in our team. We take a lot of pride in our craftsmanship and the way we treat our customers and their property. We hope you enjoy your new home for many years to come!
D
David Edkins5 reviewsiTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Job done in a timely manner good communication before during and after the process . Highly recommended!!!
Price assessment: Reasonable price
Services: Sod installation
Response from the owner · 4 months ago
Thank you, David! We appreciate your feedback and the opportunity to work with you. We’re glad you were happy with the communication and the overall process. Thank you for choosing Crystal Green Lawn & Landscape!
N
N Soltis4 reviewsiTotal number of Google reviews N has written across all businesses on Google Maps, not just this one.
Zach and his team were amazing to work with. He came out twice to walk us through what they would be doing and was very clear on the quote. This is one landscaping company that actually does what they say, responds to text and has great communication!!
Price assessment: Reasonable price
Services: Rock landscaping, Landscape installations, Yard landscaping, Tree landscaping, Landscaping design
Response from the owner · 4 months ago
Thank you for the review, Nadine! We appreciate the opportunity to work with you and are glad you were happy with the communication and overall experience. It was a pleasure working on your project, and we hope you enjoy it for years to come. Thank you for choosing Crystal Green Lawn & Landscape!
W
Will Karstetter11 reviewsiTotal number of Google reviews Will has written across all businesses on Google Maps, not just this one.
I ran an apartment complex that really needed some sprucing up! Crystal Green is friendly and reliable. Upper management and I absolutely love the transformation that they provided. I would highly recommend them to anyone. I will add before and after pictures. Stunning!
Thank you for the kind words, Kimberly! We appreciate the opportunity to help transform the property. It was a pleasure working with you and your team, and we’re glad everyone is happy with the results. Thank you again for trusting Crystal Green with the project!
