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Crystal Oaks Events

Wedding venue · Fort Worth, TX · reviewed since 2019

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%85+54Reliability 28%95+26.8Replies to reviews 8%31+2.6Momentum penalty94−0.6Experts Score= 83Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#54 of 130 wedding caterersPosition by Experts Score among all companies we track in this category. · better than 59%
4.8 ★★★★★ 98 Google reviews · 23 photos
84%five-star reviews
4.75★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
23%reviews answered by the owner
Sep 2026latest review

Crystal Oaks Events at a glance

Google reviewers rate Crystal Oaks Events 4.8 out of 5 based on 98 reviews, with the owner responding to 23% of them. Customers frequently highlight the venue's beautiful indoor and outdoor spaces, noting features like a wooded area and covered patio. Staff are described as accommodating, responsive, and helpful during planning and event days, often providing tables, chairs, and linens. A recurring criticism involves the parking lot, with some guests noting it lacks concrete paving or adequate lighting for formal events.

  • Google rating: 4.8 out of 5 from 98 reviews (84% five-star).
  • Reviews on this page: 98 Google reviews (47 with written comments, 19 with photos).
  • Owner responses: the business replied to 23% of reviews.
  • Most recent review: September 27, 2026.
  • Service: Wedding Caterer serving Fort Worth, Texas.

Data from Google, last updated October 25, 2026.

Score profile vs other wedding caterers

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: reliability and momentum; weakest: replies to reviews.

Satisfaction85Reliability95Craft & service–Value–Momentum94Replies to reviews31Satisfaction: 85 (median 83)Reliability: 95 (median 86)Momentum: 94 (median 100)Replies to reviews: 31 (median 40)
Crystal Oaks EventsWedding Caterers median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Crystal Oaks Events: 85/100 on this factor. Category median: 83.A
85
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Crystal Oaks Events: 95/100 on this factor. Category median: 86.A
95
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 95.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Crystal Oaks Events: 94/100 on this factor. Category median: 100.A
94
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Crystal Oaks Events: 31/100 on this factor. Category median: 40.D
31

Bar = this company · dark tick = category median.

Star ratings

98 Google reviews we collected

  • 5 stars8284%
  • 4 stars1616%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 47 written reviews

  • Praise3197%
  • Complaints13%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude1856%
  • Would recommend722%
  • Honesty & trust39%
  • Speed & response26%
  • Quality & results13%
  • Price & value13%

What customers talk about

We read 47 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Otherwise, our wedding day was beautiful and the staff were very helpful throughout!”
  • “Crystal Oaks Events a spectacular place where you are allowed to enjoy the best atmosphere of the event 100% Recommended”
  • “They took care of so much for us it genuinely felt odd actually relaxing the morning of our big day.”
  • “They’re very responsive, knowledgeable, and just down right great people to talk to.”
  • “Outstanding service and beautiful place my daughter had her quince here and it was everything we ever asked for.”
  • “If you're looking for a wedding venue that is beautiful, friendly and all-inclusive with no hidden fees, this is the place.”

People customers mention

  • Jen 3 reviews
  • Chloe 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Jerrilyn14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

This team is awesome! Our bride and groom booked this venue for their wedding, with 180+ guests. The staff were flexible, so helpful, kind and accommodating. So grateful for Chloe, Misty, Kristen and Tad! - Leone Events

Gloria8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We had our wedding here this pass Saturday 8.23.2025 and man big thank you to everyone Missy, Chloe, Amanda and anyone who I didn’t mention.. thank you!!! And to our vendors thank you for putting up with my craziness lol Thank y’all so much!!!❤️❤️❤️

Customer photo from Gloria's review
RobLocal Guide · 520 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

The best event center around to host your wedding, birthday party, quince, whatever!!! The staff there will take GREAT care of you!!

ProduccionesLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Crystal Oaks Events a spectacular place where you are allowed to enjoy the best atmosphere of the event 100% Recommended

Customer photo from Producciones's reviewCustomer photo from Producciones's reviewCustomer photo from Producciones's reviewCustomer photo from Producciones's review
DebraLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

It’s about to happen and all is great! Pics posted soon! Jen and Chloe are my newest besties. It’s a one stop shop!

Customer photo from Debra's review
DebraLocal Guide · 214 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Attended their open house can’t wait to book my August 2024 wedding! It’s going to be PERFECT!

Photos

Customer reviews

4.8 ★★★★★ 98 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Ken KummerLocal Guide · 27 reviewsTotal number of Google reviews Ken has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

no body there

Response from the owner · 10 months ago

Thank you for your feedback, Ken. Our tours are by appointment only and our staff has Thanksgiving off today. We’d love to give you a tour another day! Jen

Jessica PittmanLocal Guide · 26 reviewsTotal number of Google reviews Jessica has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My now-husband and I booked Crystal Oaks for our 11/7/25 wedding reception. It is truly a hidden gem with a beautiful wooded area, rock waterfall, pergola, massive covered patio, and other outdoor features that we used for our cocktail hour. The indoor ballroom was lovely as well, and we were able to set up the space to our exact needs for table layout, etc. I appreciate that there were no required vendors and that we could bring in all of our choosing. We want to acknowledge Jen's generosity in giving us multiple free hours for decor set-up the day before, as well as on the wedding day to allow for DJ and florist set-up. They have been incredibly accommodating with us! The only minor critique I have is that her assistants who helped us with set up did not have the tables arranged and ready for us on 11/6, as was previously agreed upon. Otherwise, our wedding day was beautiful and the staff were very helpful throughout! A huge thank you goes out to Jen, Katlyn, and Misty!!! We are so happy we selected Crystal Oaks for our special day and look forward to seeing the venue continue to thrive!

Response from the owner · 10 months ago

Thank you so much, Jessica! We loved having you and your sweet family! ❤️

Jerrilyn Roberson14 reviewsTotal number of Google reviews Jerrilyn has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This team is awesome! Our bride and groom booked this venue for their wedding, with 180+ guests. The staff were flexible, so helpful, kind and accommodating. So grateful for Chloe, Misty, Kristen and Tad! - Leone Events

Response from the owner · 10 months ago

Thank you so much, Jerrilyn! Y’all were fantastic and it was an awesome party!

Gloria Vela8 reviewsTotal number of Google reviews Gloria has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We had our wedding here this pass Saturday 8.23.2025 and man big thank you to everyone Missy, Chloe, Amanda and anyone who I didn’t mention.. thank you!!! And to our vendors thank you for putting up with my craziness lol Thank y’all so much!!!❤️❤️❤️

Response from the owner · a year ago

Thank you so much Gloria! Y'all are such a beautiful couple. We loved having you and your sweet family!

Mandy Withey3 reviewsTotal number of Google reviews Mandy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The best venue for any event!! 😍

Matt CookLocal Guide · 211 reviewsTotal number of Google reviews Matt has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This is a beautiful place for your next event!

Response from the owner · a year ago

Thank you Matt for your 5-star Review!

Rob GLocal Guide · 520 reviewsTotal number of Google reviews Rob has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The best event center around to host your wedding, birthday party, quince, whatever!!! The staff there will take GREAT care of you!!

Response from the owner · a year ago

We appreciate your kind words! We are glad you enjoyed your event with us! Thank you.

Producciones Fenix DFWLocal Guide · 15 reviewsTotal number of Google reviews Producciones has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Crystal Oaks Events a spectacular place where you are allowed to enjoy the best atmosphere of the event 100% Recommended

Response from the owner · a year ago

Thank you for this kind review!

Debra HesterLocal Guide · 30 reviewsTotal number of Google reviews Debra has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

It’s about to happen and all is great! Pics posted soon! Jen and Chloe are my newest besties. It’s a one stop shop!

Response from the owner · a year ago

Thank you Debra for your kind review! We were so thrilled to host your special day here at Crystal Oaks!

rhonda rodriguezLocal Guide · 18 reviewsTotal number of Google reviews rhonda has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The place is Beautiful and the staff is beyond AMAZING..

Response from the owner · a year ago

Thank you Rhonda for your thoughtful review!

Crystal Oaks Events on Google Maps →

Business details