Analyzing 6,573,0126.6M ReviewsFor 18,19818.2K Experts

Experts Reviews · Company report
CS Roofing Company / FixRoof logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty92−0.8Momentum penalty79−2.1Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

CS Roofing Company / FixRoof

Lansing, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #14Position by Experts Score among all companies we track in this category. of 26 ice removal services · 4.9★ from 255 Google reviews

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Report card

Percentile vs other ice removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.CS Roofing Company / FixRoof is better than 92% of ice removal services.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.CS Roofing Company / FixRoof is better than 86% of ice removal services.A
86
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.CS Roofing Company / FixRoof is better than 92% of ice removal services.A
92
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.CS Roofing Company / FixRoof is better than 100% of ice removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.CS Roofing Company / FixRoof is better than 79% of ice removal services.B
79
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.CS Roofing Company / FixRoof is better than 100% of ice removal services.A
100

Reviews for your job

Customers hired CS Roofing Company / FixRoof for 8 kinds of job.

CS Roofing Company / FixRoof for roof inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.13
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1–2,000
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Roof inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 8
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 13 Google reviews tagged “Roof inspection”

Taylor10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

They did a great job! The leak wasn’t fixed on the first try, but they came back out right away and fixed it! They even saw some other issues with my roof they fixed without me asking. 10/10 would recommend them.

Paid $1–2,000Great priceRoof inspectionRoof damage repair
KRYON_MAGNETIC_[]_LIFE6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I was really stressed out until I called CS roofing company. The customer service was excellent and stress free. They helped guide me through specific financing that allowed for CS roofing to make repairs.Thank god!

Paid $2,000–4,000Great priceRoof inspectionRoof repairRoof damage repair
eric11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I have had 3 other roofers looking at my roof trying to find my leek an never found anything. Bradey Baxter was up there for 30 seconds and found several things. He is now my guy for roofs. He has a life long customer.

Customer photo from eric's review
Great priceRoof inspectionRoof repair
Cherry2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Willow Tree Apartments, Willow Tree Village Apartments, & PHP Springbrook Manor...Eaton Rapids, MI From the estimate to the finished job CS Roofing took care of everything Brad, Tyler, & their crews are quick and professional will use CS Roofing for all future projects.

Roof inspectionService not listed+ Responsiveness+ Punctuality+ Quality
Denise1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Adam came out to check my roof and see what needed to be done to fix leak. He was through including taking pictures to show me what he saw. This gave me the info I needed to make a decision about moving forward to schedule repair.

Roof inspection+ Professionalism
Nicky2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had a leak in a valley . I called CS and they came out and explained what what was wrong and Imad was very professional and took the time to make sure I understood everything. The estimate came in the middle of the 5 I got . The crew was amazing and Tyler followed up and made sure everything went smooth. Thank…

Roof inspectionRoof installation+ Responsiveness+ Quality+ Professionalism
deadfish549 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Bradley arrived to my home on time and was very helpful. After evaluating and repairing my roof, he took the time to walk around the outside of my house and check out the roof. I asked for an estimate for replacement and he was happy to do so! He was quick and efficient on the estimate. He then told me plenty of…

Roof inspectionRoof repair+ Responsiveness+ Punctuality+ Professionalism
Doug3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Had CS roofing tear off and replace roof, they came out and completed the job in 1 day ,which is amazing. The workers were very professional and worked very hard to complete job. I would definitely recommend CS roofing for your roofing needs.

Roof inspectionRoof installation+ Professionalism
Steven11 months ago★★★★★

Rating only, no written review.

Paid $4,000–6,000Reasonable priceRoof inspectionRoof repair
David5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $1–2,000Reasonable priceAttic venting repairsRoof inspectionAttic venting
Cole1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Rating only, no written review.

Gutter repairsRoof inspectionRoof installation+ Responsiveness+ Punctuality+ Quality
Kim1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Roof damage repairRoof inspection+ Professionalism
R9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Roof inspectionRoof repair+ Responsiveness+ Punctuality+ Quality

Price

$3.1k-78% vs typical ice removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 28%Reasonable 63%Overpriced 3%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Roof repair27$539–$9.4k
Roof installation27$11k–$21k
Gutter repairs16—
Roof inspection13—
Roof repair for storm & wind damage5$2.4k–$13k
Roof damage repair5$8.6k–$17k
Attic venting repairs5—
Attic venting2—

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