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CSM Driver Education, La Plata Campus

Driving school · La Plata, MD · reviewed since 2015

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%86+59.5Reliability 31%77+23.7Experts Score= 83Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#27 of 57 driving schoolsPosition by Experts Score among all companies we track in this category. · better than 54%
4.9 ★★★★★ 43 Google reviews · 2 photos
95%five-star reviews
5%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
2%reviews answered by the owner
Sep 2025latest review

CSM Driver Education, La Plata Campus at a glance

Google reviewers rate CSM Driver Education, La Plata Campus, 4.9 out of 5 based on 43 reviews. Students frequently praise the engaging classroom instruction and behind-the-wheel driving lessons, noting that instructors make the material entertaining and easy to understand. One common criticism involves a lack of proactive communication regarding class enrollment schedules during pandemic-related disruptions.

  • Google rating: 4.9 out of 5 from 43 reviews (95% five-star).
  • Reviews on this page: 43 Google reviews (38 with written comments).
  • Owner responses: the business replied to 2% of reviews.
  • Most recent review: September 7, 2025.
  • Service: Driving School serving La Plata, Maryland.

Data from Google, last updated November 3, 2026.

Star ratings

43 Google reviews we collected

  • 5 stars4195%
  • 4 stars00%
  • 3 stars12%
  • 2 stars00%
  • 1 star12%

Praise vs complaints

Phrases our text analysis found in 38 written reviews

  • Praise2693%
  • Complaints27%

Topic share

How often each topic comes up in the written reviews

  • Would recommend1036%
  • Staff & attitude829%
  • Honesty & trust414%
  • Quality & results311%
  • Communication27%
  • Speed & response14%

What customers talk about

We read 38 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “I highly recommend the College of Southern Md drivers ed program.”
  • “I thought that I’d hate Driver’s Ed, but I’ll honestly kind of miss it.”
  • “Honestly, I wouldn’t mind taking the classes again haha.”
  • “He is a great instructor, very thorough and reassuring.”
  • “…when I picked my son up and was very impressed that not only did he explain to me how my son did but also answered any questions we had.…”
  • “My experience at CSM Driver's Ed was excellent, quick, and easy.”

People customers mention

  • Bill 24 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Kaleb2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Mr. Bill is a great teacher i learn so much from him and had a great time in his class.

Myla2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Mr. Bill is an amazing teacher! He knows how to integrate the perfect mixture of having fun while learning in his class. He also knows how to make students comfortable and open up and thanks to him I took my drivers test the week after I graduated and passed on my first time!

OraMae5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Mr. Bill was awesome and my son not only learned alot but did very well in his class and with driving...He enjoyed having Bill as his driving instructor and classroom teacher. I was very impressed with Bill's explanation of each driving session when I picked my son up and was very impressed that not only did he…

Matt4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Drivers Ed was an amazing class! Mr. Bill was a great instructor and he always made class fun. Its definitely an experience i wont forget

TylerLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I was going into this class expecting a monotonous slog of a whole month, but luckily my teacher was Mr.Bill. His class was engaging and fun. I can honestly say that I will miss it.

Jesse3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Great class! I thought this class was gonna bore me to death but Mr. Bill kept me entertained while still teaching me valuable information I will remember for the rest of my time driving!

Photos

Customer reviews

4.9 ★★★★★ 43 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Magda Robinson8 reviewsTotal number of Google reviews Magda has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very helpful scheduling and Greta instruction

  • Price assessment: Great price
  • Services: Private lessons
Response from the owner · a year ago

Hello! We are happy to hear you had a good experience and look forward to serving you in the future.

lissa lorenz1 reviewTotal number of Google reviews lissa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great experience here!!!

bryte blueLocal Guide · 18 reviewsTotal number of Google reviews bryte has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

When we signed our son up for the online and behind the wheel classes, we expected communication regarding anticipated enrollment for upcoming classes, despite the fact that covid had entered the picture. If barbershops, grocery stores, museums, public venues, and a plethora of other service oriented programs could provide customer service oriented communication, we were confident a college would be able to handle this shift in dynamics. Ten months later, we still have not heard back from the college regarding our request for a partial refund due to poor communication, lack of communication, lack of response, and zero customer service. We had to enroll our son in another drivers Ed program to complete the behind the wheel portion, when in fact, we paid for the behind the wheel at csm but were unable to obtain any communication regarding scheduling it. Save yourself. Find another place. There’s better elsewhere. More reliable and customer oriented.

  • Negative: Communication, Quality, Professionalism, Value
Kaleb Hurley2 reviewsTotal number of Google reviews Kaleb has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Mr. Bill is a great teacher i learn so much from him and had a great time in his class.

Myla Davis2 reviewsTotal number of Google reviews Myla has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Mr. Bill is an amazing teacher! He knows how to integrate the perfect mixture of having fun while learning in his class. He also knows how to make students comfortable and open up and thanks to him I took my drivers test the week after I graduated and passed on my first time!

OraMae Sikorski5 reviewsTotal number of Google reviews OraMae has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Mr. Bill was awesome and my son not only learned alot but did very well in his class and with driving...He enjoyed having Bill as his driving instructor and classroom teacher. I was very impressed with Bill's explanation of each driving session when I picked my son up and was very impressed that not only did he explain to me how my son did but also answered any questions we had.

Matt Marshall4 reviewsTotal number of Google reviews Matt has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Drivers Ed was an amazing class! Mr. Bill was a great instructor and he always made class fun. Its definitely an experience i wont forget

Tyler RoseLocal Guide · 14 reviewsTotal number of Google reviews Tyler has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I was going into this class expecting a monotonous slog of a whole month, but luckily my teacher was Mr.Bill. His class was engaging and fun. I can honestly say that I will miss it.

Morgan Tippett2 reviewsTotal number of Google reviews Morgan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Mr. Bill is a great instructor. Give him a raise.

Jesse R3 reviewsTotal number of Google reviews Jesse has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great class! I thought this class was gonna bore me to death but Mr. Bill kept me entertained while still teaching me valuable information I will remember for the rest of my time driving!

CSM Driver Education, La Plata Campus on Google Maps →

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