Claudia and Megan are great they both listen to me and hearing my needs why I am excited to work with them and help me with my needs keep up great work

CST Counseling & Consultation PLLC
CST Counseling & Consultation PLLC at a glance
Google reviewers rate CST Counseling & Consultation PLLC 4.9 out of 5 based on 50 reviews, with the owner responding to 76% of them. Clients frequently praise the practice for its professional, safe environment, compassionate communication, and flexible scheduling options. Services include individual therapy, couples counseling, neurofeedback, and medication management. While most feedback is positive, one critic reported a negative experience regarding the denial of a leave of absence form, which they felt hindered their ability to continue treatment.
- Google rating: 4.9 out of 5 from 50 reviews (98% five-star).
- Reviews on this page: 50 Google reviews (47 with written comments).
- Owner responses: the business replied to 76% of reviews.
- Most recent review: October 15, 2026.
- Service: Psychiatrist serving Schaumburg, Illinois.
Data from Google, last updated November 1, 2026.
Score profile vs other psychiatrists
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
Bar = this company · dark tick = category median.
Star ratings
50 Google reviews we collected
- 5 stars4998%
- 4 stars00%
- 3 stars00%
- 2 stars00%
- 1 star12%
Praise vs complaints
Phrases our text analysis found in 47 written reviews
- Praise7496%
- Complaints34%
Topic share
How often each topic comes up in the written reviews
- Would recommend2836%
- Staff & attitude2127%
- Honesty & trust1418%
- Speed & response45%
- Communication45%
- Quality & results34%
- Price & value34%
What customers talk about
We read 47 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Watching CST Counseling and Consultation continue to grow is amazing, and I strongly recommend anyone consider this practice.”
“-10/10”
“She is not only incredibly professional and knowledgeable, but also brings a level of kindness, integrity, and authenticity that immediately puts peop…”
“…professional and knowledgeable, but also brings a level of kindness, integrity, and authenticity that immediately puts people at ease.…”
“…ut also brings a level of kindness, integrity, and authenticity that immediately puts people at ease.…”
“She is probably 30 years younger than us, but possesses a wealth of knowledge, patience, empathy and excellent communication skills.”
“Claudia and Megan are great they both listen to me and hearing my needs why I am excited to work with them and help me with my needs keep up great work”
“We covered a great deal within our 1 hour sessions and have rekindled our love and respect for each other.”
People customers mention
- Claudia 10 reviews
- Megan 6 reviews
- Fuller 5 reviews
- Jordan 4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Claudia and Megan are great they both listen to me and hearing my needs why I am excited to work with them and help me with my needs keep up great work
Claudia is a fantastic person to work with! This isn't just business for her, it's a deep passion for helping others. She is not only incredibly professional and knowledgeable, but also brings a level of kindness, integrity, and authenticity that immediately puts people at ease. She's smart, dependable, and truly…
Whether you are a client or a clinician, CST is a very professional, inviting, and safe space for all. I had a wonderful experience and often recommend CST to my colleagues.
I discovered Neurofeedback from a co-worker whose daughter was dealing with extreme anxiety. My daughter has an intellectual disability along with ADHD, General Anxiety, and OCD. I discovered our insurance covered it and decided to give it a try. What an inpact this had made on her quality of life for her and…
Megan Fuller helped us to navigate and better understand the marital roadblocks caused by our miscommunication styles. She is probably 30 years younger than us, but possesses a wealth of knowledge, patience, empathy and excellent communication skills. She is a good listener which is crucial to being a great…
Megan F has been great to work with. She is very thoughtful and active in what is going on. She listens and guides all while making you feel confident and heard! It’s been really great to have been seeing her for almost a year and half now. I would definitely recommend her.
Photos
Customer reviews
4.9 ★★★★★ 50 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Claudia is a fantastic person to work with! This isn't just business for her, it's a deep passion for helping others. She is not only incredibly professional and knowledgeable, but also brings a level of kindness, integrity, and authenticity that immediately puts people at ease. She's smart, dependable, and truly dedicated to making a difference. People like her are rare. Watching CST Counseling and Consultation continue to grow is amazing, and I strongly recommend anyone consider this practice... and as an added bonus, Olive (the therapy dog) will light up your days!
Thank you so much for your wonderful feedback!!
I would like to thank Claudia at CST Counseling and Consultation for her genuine help in guiding me to find the correct resource. I had called a few days ago seeking a service that this practice doesn't offer. Claudia was able to clarify what type of service I was looking for and provided at least 5 different referrals for places that do offer this service. CST was actually the 3rd place I called looking for this service. The other practices simply said they didn't offer it and that was that. I sensed a care here for clients that you can feel immediately when you talk to them. She could have said they don't offer the service like the others, but her willingness to find other places that do really touched me and sincerely helped me to find the right service. Thank you so much Claudia, and if I ever need therapy services, this is the place. God bless you and your practice and what you do for others!
Thank you so much for your kind and thoughtful words! It truly means the world to all of us at CST Counseling & Consultation. While we may not always offer every service someone is looking for, we deeply believe in helping each person take the next right step, and we're glad we were able to assist you in finding the right resource. If you ever need support in the future, we’d be honored to walk alongside you. Wishing you all the best on your journey.
Whether you are a client or a clinician, CST is a very professional, inviting, and safe space for all. I had a wonderful experience and often recommend CST to my colleagues.
Thank you so much for such a kind review, Laura!
I discovered Neurofeedback from a co-worker whose daughter was dealing with extreme anxiety. My daughter has an intellectual disability along with ADHD, General Anxiety, and OCD. I discovered our insurance covered it and decided to give it a try. What an inpact this had made on her quality of life for her and those around her. Through sessions, she has been able to significantlly reduce the intensity and frequency of her symptoms. Claudia was awesome to work with and if you or a loved one is struggling, I highly recommend giving this a shot and see how impactful this can be!
Thank you for such a kind review Jennifer! We are so happy to hear that neurofeedback has been a helpful treatment for your daughter. Please do not hesitate to reach out anytime in the future if needed.
Megan Fuller helped us to navigate and better understand the marital roadblocks caused by our miscommunication styles. She is probably 30 years younger than us, but possesses a wealth of knowledge, patience, empathy and excellent communication skills. She is a good listener which is crucial to being a great counselor, but was also confident enough to call us out when necessary. We covered a great deal within our 1 hour sessions and have rekindled our love and respect for each other. We are so grateful to you, Megan Fuller.
Thank you so much for such a thoughtful review! We’re so glad Megan helped you better understand your communication patterns and strengthen your connection. We appreciate your trust in CST Counseling and Consultation!
I've struggled my entire life with low self-esteem, low self-confidence, depression, anxiety - building up walls to protect myself from discomfort, vulnerability, hurt, rejection, you name it. My parents divorced when I was 11 and that only seemed to reinforce those walls. I didn't let anyone in. I've worked with countless mental health providers over the years, but I never felt comfortable enough to expose my true self and dig deep to the root of my struggles. I happened upon CST Counseling at one of my low points last year and was paired up with Megan Fuller. I felt an instant, genuine connection with her. She made me feel comfortable. She listened. She somehow remembered everything I said without taking notes. Speaking with Megan never felt like the typical patient/therapist interaction that I was used to. It felt like I was talking with a friend. After a while a weird thing happened for me... I actually looked forward to my sessions with Megan. I've been seeing her for over a year now, by far the longest I've ever maintained the same therapist. A few months back, Megan suggested I work with Jordan Rieke (also at CST) to manage my medications and just like Megan, I felt a genuine connection with Jordan as well. I was seeing a psychiatrist that maybe gave me 5 minutes every few months and I felt like I was just another client. But not with Jordan. It felt like I had another friend to talk to. She adjusted my medication (the same one I'd been taking for almost 10 years) and I almost immediately felt the benefits. I don't get happy about much, but I am happy and grateful that I found these two to help me take down my wall brick by brick, and help me get out there and live the life I've been avoiding for decades. Thank you, Megan and Jordan!
Steve, thank you for sharing such a meaningful part of your journey with us! We’re truly honored you found your way to CST Counseling & Consultation. Megan and Jordan are both deeply committed to creating a space where clients feel heard, supported, and genuinely cared for, and it means so much to hear that reflected in your experience. We’re so grateful to be a part of your wellness journey.
Megan F has been great to work with. She is very thoughtful and active in what is going on. She listens and guides all while making you feel confident and heard! It’s been really great to have been seeing her for almost a year and half now. I would definitely recommend her.
Hi Darshana, thank you so much for taking the time to write such a kind review! We are so happy to hear that your work with CST Counseling and Consultation, specifically Megan, has been meaningful!
I have been seeing Claudia at CST for some time now & recently Jordan has taken over the management of my medication. I have been very happy with my experiences at CST. Claudia has helped me a lot through a very challenging couple years. Jordan has been great in managing my meds when I started to experience some depression while on my original dosage of meds. I would recommend this practice for both counseling & medication management to anyone needing some help in their lives.
Thank so much for saying such kind words about our providers and CST Counseling and Consultation! We are so grateful to have a meaningful impact on our clients, and be able to walk along side them on their wellness journey.
I started going to CST in June 2025 and have made remarkable progress in managing my depression and anxiety. Megan O. has been incredible throughout my journey so far, giving me the tools I need to become my best self and giving me those tough love moments I’ve needed to gain clarity and the confidence I need to face challenges. Her insight is top notch and she truly makes me feel heard. I have benefited equally from CST’s Nurse Practitioner, Jordan, who has taken the utmost care in working to find a medication balance that works for me. As someone who is on multiple other medications due to cancer, she has gone the extra mile to ensure none of my medications negatively impact those prescribed by my oncology team. She’s thoughtful and encouraging, making me feel secure in the process of dosage balance that will ultimately help me get to the place I want to be mentally. I am so grateful for the work CST does and the impact they’ve had on my life.
Tash, thank you so much for such kind words! Reading this truly means a lot to us and speaks to the heart of what we strive to embody at CST Counseling and Consultation. We’re grateful for the opportunity to be part of your wellness journey!
Business details
- Address: 3100 W Higgins Rd #180, Hoffman Estates, IL 60169
- Phone: (224) 266-4777
- Website: cstcounseling.com
- Service area: Schaumburg, IL