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Ct Car Detailing LLC

Car detailing service · Hartford, CT · reviewed since 2021

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%94+55.2Reliability 26%94+24.5Value 15%99+15.1Craft & service penalty99−0.1Experts Score= 95Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#23 of 79 car wash servicesPosition by Experts Score among all companies we track in this category. · better than 72%
5.0 ★★★★★ 45 Google reviews · 22 photos
98%five-star reviews
0%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
98%reviews answered by the owner
Oct 2025latest review

Ct Car Detailing LLC at a glance

Customers frequently highlight the convenience of mobile detailing services performed at their homes, noting that the team is punctual, professional, and communicative regarding appointments. Reviewers describe the results as restoring vehicles to a like-new condition, particularly praising thorough interior cleaning and attention to detail. While most feedback is positive, a minority of lower-rated reviews indicate that some customers felt specific areas, such as tires and mirrors, were not cleaned thoroughly enough for the price paid.

  • Google rating: 5.0 out of 5 from 45 reviews (98% five-star).
  • Reviews on this page: 45 Google reviews (36 with written comments, 4 with photos).
  • Owner responses: the business replied to 98% of reviews.
  • Most recent review: October 16, 2025.
  • Service: Car Wash serving Hartford, Connecticut.

Data from Google, last updated November 1, 2026.

Score profile vs other car wash services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

Satisfaction94Reliability94Craft & service99Value99Momentum–Replies to reviews–Satisfaction: 94 (median 90)Reliability: 94 (median 89)Craft & service: 99 (median 100)Value: 99 (median 100)
Ct Car Detailing LLCCar Wash Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Ct Car Detailing LLC: 94/100 on this factor. Category median: 90.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Ct Car Detailing LLC: 94/100 on this factor. Category median: 89.A
94
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Ct Car Detailing LLC: 99/100 on this factor. Category median: 100.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Ct Car Detailing LLC: 99/100 on this factor. Category median: 100.A
99
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Not enough reviews for this factor yet. Category median: 100.–
–
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 85.–
–

Bar = this company · dark tick = category median.

Star ratings

45 Google reviews we collected

  • 5 stars4498%
  • 4 stars00%
  • 3 stars12%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 36 written reviews

  • Praise6696%
  • Complaints34%

Topic share

How often each topic comes up in the written reviews

  • Would recommend1928%
  • Quality & results1826%
  • Staff & attitude1725%
  • Speed & response710%
  • Price & value57%
  • Communication34%

What customers talk about

We read 36 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “It was a fabulous experience that I would recommend to anyone.”
  • “Great people did excellent job car was sparking clean”
  • “Mary and Alejandro were very polite and utterly professional.”
  • “Very professional and hard working team; they were on time and 2 men worked 4 hours on my car at home.”
  • “They had great reviews and were affordable so I decided to give them a try.”
  • “Excellent with communicating appointments, arrival time etc.”

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Ct Car Detailing LLC for 8 kinds of job. Pick one to see what they paid and said.

Recent reviews

KadeenLocal Guide · 50 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great service with awesome people! Mary & Alejandro did a phenomenal job and they have great personalities!!! I was doubtful to use this company but now I have, no regrets!! I'll be calling for my yearly clean!! You guys were really blew my mind! Thank you!!!! 😊😊😊

Suresh7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Top quality work. Mary and Alejandro were very polite and utterly professional. Excellent with communicating appointments, arrival time etc. My Prius looks like it hasn't in several years. Like new. Add to that the convenience of having it all done in your driveway. Would love to use them again if needed. Wholehearted recommendation.

Julian3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

El servicio recibido por la compañía fue el esperado, además fueron personas muy gentiles al momento de realizar la limpieza que de hecho quedó excelente

Marwa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Mary and Alejandro did such a good job. They were on time, professional and very detailed. Would definitely recommend them.

Laura4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

This was such a wonderful experience. A team of professionals came to my home Details my car as if it was brand new off the car lot. They were so polite and attentive. It was a fabulous experience that I would recommend to anyone.

Lisa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Amazing job! It’s a 10 year old car with dogs and kids. They've restored it to looking new!

Photos

Customer reviews

5.0 ★★★★★ 45 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Kadeen FrancisLocal Guide · 50 reviewsTotal number of Google reviews Kadeen has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great service with awesome people! Mary & Alejandro did a phenomenal job and they have great personalities!!! I was doubtful to use this company but now I have, no regrets!! I'll be calling for my yearly clean!! You guys were really blew my mind! Thank you!!!! 😊😊😊

Suresh Bharadwaj7 reviewsTotal number of Google reviews Suresh has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Top quality work. Mary and Alejandro were very polite and utterly professional. Excellent with communicating appointments, arrival time etc. My Prius looks like it hasn't in several years. Like new. Add to that the convenience of having it all done in your driveway. Would love to use them again if needed. Wholehearted recommendation.

Response from the owner · a year ago

We're glad you enjoyed our service. It's a pleasure serving you. CT Car Detiling is always at your service.

Julian ricardo Cifuentes rico3 reviewsTotal number of Google reviews Julian has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

El servicio recibido por la compañía fue el esperado, además fueron personas muy gentiles al momento de realizar la limpieza que de hecho quedó excelente

Response from the owner · a year ago

We're glad you enjoyed our service. It's a pleasure serving you. CT Car Detiling is always at your service.

Marwa Ghouse4 reviewsTotal number of Google reviews Marwa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Mary and Alejandro did such a good job. They were on time, professional and very detailed. Would definitely recommend them.

Response from the owner · a year ago

We appreciate your feedback. We are happy that you liked our service. Ct Car Detailing is always at your service.

Woodneke Paul3 reviewsTotal number of Google reviews Woodneke has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Nice Job, very satisfied 😌 👍 👌 👏 Thanks to Mary y Alejo

Response from the owner · a year ago

We are happy that you liked our service. Ct Car Detailing is always at your service.

Linda Caraballo9 reviewsTotal number of Google reviews Linda has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent work - highly recommend.

Response from the owner · a year ago

We appreciate your feedback. We are happy that you liked our service. Ct Car Detailing is always at your service.

Laura Tata4 reviewsTotal number of Google reviews Laura has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This was such a wonderful experience. A team of professionals came to my home Details my car as if it was brand new off the car lot. They were so polite and attentive. It was a fabulous experience that I would recommend to anyone.

Response from the owner · a year ago

We appreciate your feedback. We are happy that you liked our service. Ct Car Detailing is always at your service.

Lisa Rylant3 reviewsTotal number of Google reviews Lisa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Amazing job! It’s a 10 year old car with dogs and kids. They've restored it to looking new!

Response from the owner · 2 years ago

Thank you so much for trusting CT Car Detailing.

Mike Diresto8 reviewsTotal number of Google reviews Mike has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

CT Car Detailing did an outstanding job! I hit them up on short notice to detail the inside of my wife’s car and they were at my house the very next morning and left her car looking spotless! Very friendly and professional - will absolutely recommend!

Response from the owner · 2 years ago

Thank you so much for trusting CT Car Detailing.

Chelsea Linehan3 reviewsTotal number of Google reviews Chelsea has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent job, our RAV4 looks brand new!! Can’t recommend them enough.

Response from the owner · 2 years ago

Thank you so much for trusting CT Car Detailing.

Ct Car Detailing LLC on Google Maps →

Business details