Experts Reviews · Company report
CT Drains and Sewer Solutions LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%99+25.8Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

CT Drains and Sewer Solutions LLC

Portland, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 154 plumbers · 5.0★ from 496 Google reviews

Report card

Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.CT Drains and Sewer Solutions LLC is better than 99% of plumbers.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.CT Drains and Sewer Solutions LLC is better than 99% of plumbers.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.CT Drains and Sewer Solutions LLC is better than —% of plumbers.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.CT Drains and Sewer Solutions LLC is better than 100% of plumbers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.CT Drains and Sewer Solutions LLC is better than 100% of plumbers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.CT Drains and Sewer Solutions LLC is better than —% of plumbers.–
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Reviews for your job

Customers hired CT Drains and Sewer Solutions LLC for 8 kinds of job.

CT Drains and Sewer Solutions LLC for toilet repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.22
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200–300
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$209–$593
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Toilet repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#39 / 132
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 22 Google reviews tagged “Toilet repair”

colleen6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

CT Drains came within 2 hrs of my call. Jose was very professional and informative. He resolved our issue! Thank you CT Drains!l and Jose!

Paid $200–400Reasonable priceToilet repair
D.Local Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

Outstanding. Professional, knowledgeable, careful, and prepared for whatever the unique situation: in our case, accommodating our toilet drain in a condo-tower home. Chris, Andrew, and José are all ringers of the trade, deserving all the ranking stars across the board. Thanks!

Great priceToilet repair
ErinLocal Guide · 40 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Thanks, Jose! Right on time and fixed a few things on our toilet. He was thorough!

Toilet repair
Jen14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Quick service, reasonable price and Jose explained everything to me. Thanks!!

Paid $200–400Reasonable priceToilet repairDrain cleaning
MattLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Chris and Jose are fantastic — I called them for a toilet that wasn’t flushing, ended up my kid put some flossers (some = a pack) down the toilet. Jose was great — got it all cleared, flushed and good. We ended up having a leak that night from the same toilet, Chris called me and walked me through what the likely…

Paid $200–400Reasonable priceToilet repairDrain cleaning
Bernadette6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

The gentleman that came to our apartment was friendly and very efficient. We would HIGHLY recommend him and his company.

Not sureToilet repair
Josiah2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Jose was quick and efficient. Fixed our toilet issue. Very personable, I’d recommend 10/10 times. (Not sure on prices. Maintenance requested through our rental company.)

Not sureToilet repair
Ryan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Excellent service from both Jose Moran and Chris Terrones, they were very efficient and effectively solved my toilet problems

Paid $1–200Reasonable priceToilet repair
phillip7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great service! On time, fast and super friendly. The man who helped me was Jose and he was awesome 👌

Toilet repair
Emilie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Jośe Moran was great! He was very quick repairing and explained how things worked. Very appreciative, great service!

Toilet repair
Douglas3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Jose was able to get to my house quickly and resolved a nasty toilet clog.

Paid $1–200Not sureToilet repair
Kay11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

They are amazing!! Chris is great and gets back to you right away! They helped us trouble shoot a leak at our house and came back twice. It turned out to be a leaky toilet. Very responsive, skilled and a PLEASURE to work with! Highly recommend them.

Paid $200–300Reasonable priceToilet repair
Alyssa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

We had Jose come today to fix our toilet, he did a fantastic job, I really appreciated the communication and thoroughness!

Toilet repair
Patty8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Excellent service!!! Jose came out right away, he was fast efficient and very nice. Gave helpful advice ! I will use them again!

Not sureToilet repair
Christian6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

José was fantastic! Very professional and friendly service. Showed up right on time, and did an excellent job. We’ll definitely ask for him again!

Toilet repair
MaliaLocal Guide · 88 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Chris is LITERALLY a lifesaver. Thank you so much for coming and fixing our shitty situation on your Friday evening 🥹

Paid $200–300Great priceToilet repair
MichaelLocal Guide · 351 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

CT Drains replaced my toilet quickly and stayed within the budget they quoted. The plumber showed up when he said he would, communicated clearly about what he was doing, handled the installation without any issues, and hauled away the old toilet. If you need prompt, straightforward, reliable help with toilet…

Paid $200–300Reasonable priceToilet repair
Ashley8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I work for a general contractor and we only use CT Drains for our scopes and drainage needs. They are a family owned business whose quality of work is incomparable. They are fast, efficient and very competitive with their pricing. They take very good care of all of their clients and I can’t say thank you enough! If I could give them 100 stars I would.

Great priceToilet repairDrain cleaningPlumbing leak detection
OriLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Hard to find a good plumbing company. But so happy I found CT Drains. Chris and Cameron were absolutely fantastic! They were super helpful before, during, and after the job — making sure all our issues were being addressed.

Paid $200–300Toilet repair
Nathan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Chris, Cameron, John and Eric are all great. Very friendly and communicative. They will be sure to let you know every step of the way what they need to do and what you could expect. I feel reassured sending them out that they will let me know if that expect any new costs to arise. I highly recommend them for any…

Great priceToilet repairGarbage disposal installationShower installation
Claudia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Chris and his team are great! They have been incredibly responsive and efficient in scheduling jobs. The level of communication and follow-up regarding our projects has also been excellent.

Great priceToilet repairGarbage disposal installationDrain cleaning
Wally's3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Shout-out to Chris, Kaden, and Tyler! They came to our business immediately, squeezed us in last minute early the next day, resolved our issues before store opening. THANK YOU CT!

Great priceToilet repairDrain cleaning

Price

$166-64% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 47%Reasonable 42%Overpriced 0%Not sure 11%

Jobs customers hired them for

JobReviewsCategory typical
Drain cleaning65$148–$502
Toilet repair22$209–$593
Plumbing leak detection8$114–$633
Shower repair7$239–$693
Plumbing pipe repair7$322–$1.2k
Sewer cleaning6$295–$593
Plumbing leak repair4$264–$968
Garbage disposal repair4—

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