Analyzing 7,295,9297.3M ReviewsFor 20,66320.7K Experts

Experts Reviews · Company report
CT's best carpet cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%98+25.6Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

CT's best carpet cleaning

Hartford, CT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #27Position by Experts Score among all companies we track in this category. of 155 carpet cleaning · 5.0★ from 121 Google reviews

📞 Call (860) 609-2662Request a call backWebsite ↗

Report card

Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.CT's best carpet cleaning is better than 99% of carpet cleaning.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.CT's best carpet cleaning is better than 98% of carpet cleaning.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.CT's best carpet cleaning is better than 100% of carpet cleaning.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.CT's best carpet cleaning is better than 100% of carpet cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.CT's best carpet cleaning is better than 100% of carpet cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.CT's best carpet cleaning is better than —% of carpet cleaning.–
—

Reviews for your job

Customers hired CT's best carpet cleaning for 5 kinds of job.

CT's best carpet cleaning for area rug cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.20
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.95
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$170–$447
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Area rug cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#49 / 90

All 20 Google reviews tagged “Area rug cleaning”

Gerri4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Did a great job. Will use them again.

Area rug cleaning+ Punctuality+ Value
Amanda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

By far best carpet cleaning service

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Lorna5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Communicating with this company is very easy and pleasant to work with. They came and within an hour our well-used area rug looked great and smelled wonderful! We will definitely be using them again! Thank you to the CT Best Carpet cleaning team!

Area rug cleaning+ Responsiveness+ Punctuality+ Quality
RLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Carpets looked great after the cleaning.

Area rug cleaningGeneral carpet cleaning+ Responsiveness+ Quality+ Professionalism
Jamie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Raymond and Ali of CT’s Best Carpet Cleaning out of Bristol were great! We had a small emergency and they went above and beyond to come in on their day off to clean our tv room carpet. They were both friendly, professional and efficient. The carpet looks completely renewed! Their prices were fair too. I would highly…

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Shell4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We have 6 dogs who love to lick 👅 our microfiber couch. One pet who is small and aged had two accidents on the couch recently and my home cleaner just wasn’t enough. (he has moved into an assisted living condo in moms office since the last episode). Needless to say the couch needed an deep clean. And since we…

Area rug cleaningUpholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Sheri8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Made my carpet looked 1000x better. Was ruined by wear tear of tenants. Will use them again! Very responsive and very nice people.

Area rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Damon10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Team was prompt and provided high level of service and care. Prefer to support small businesses who bring great value.

Carpet steam cleaningArea rug cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Mary7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Replied right away with a quote. Good pricing. Showed up on time. The two men that cleaned my carpets were friendly and efficient. They followed up after the service to check-in which was a nice touch. I will use this company again.

Area rug cleaningGeneral carpet cleaningPet stain & odor removal
BBLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Highly recommend! My couches, Chairs and Carpet haven’t been this clean since they were new! They were on time, communicative, careful not to damage my wood floors (even brought in their own rug so they wouldn’t scratch or dirty them), and their attention to detail is awesome! I could have hired a corporate company-…

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Kevin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Raymond did an amazing job on our carpets! They’re about 10 years old and they look like new again!

Area rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Judy10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Raymond did a fantastic job on my carpets. They smell wonderful now and his price was cheaper than the big company has cost me in the past. Would definitely use them again!

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
brownskin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

First of all, they were so helpful and kind and very professional. The company popped up on my FB page, then I remembered I have 2 area rugs that need deep cleaning and so I decided to contact CT Best Carpet Cleaning service. The best decision I've made. They worked with my limited time I had, came out the very next…

Area rug cleaning+ Professionalism
Karla1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★

The service was great they contacted me the day before to confirm and was there on time to service me. Cleaned two rooms and a area rug. The carpets looked like brand new when done. They even suggested to and ways to ensure my carpet wouldn't look like they did before cleaning. The carpet dried very quickly @ 8hrs…

Area rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
MELANIE13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The service I received was absolutely amazing! The owner and his wife are so sweet and very professional, they were on time and quick before I knew it 2 bedrooms, hallways, staircase and living room were done. He also cleaned my area rug for free! Definitely going to be using them every other month to maintain. I absolutely recommend them for this service!

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Mark2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I’ve had a few people / companies come to my house and clean the carpets, but none of them were anywhere close to the perfect job that CT’s Best Carpet cleaning did! With their own water solutions! I have a lot of kids and they are messy! But CT Best carpet cleaning got the work done. They were quick, responsible,…

Area rug cleaningGeneral carpet cleaningDrapes & curtain cleaning+ Responsiveness+ Punctuality+ Quality
Y.Y.YLocal Guide · 42 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great service...! Good communication before, during and after service.

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Regina4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Area rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
MarciaLocal Guide · 96 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
AccessorizeLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Area rug cleaning+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 50%Reasonable 50%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General carpet cleaning60$170–$334
Pet stain & odor removal26$146–$348
Area rug cleaning20$170–$447
Upholstery cleaning19$183–$347
Carpet steam cleaning14$170–$334

Compare with

Al's Absolute Best Restoration and Cleaning Services logoAl's Absolute Best Restoration and Cleaning ServicesExperts Score 100Hartford · 4.99★Kaoud Rugs logoKaoud RugsExperts Score 98Hartford · 4.98★Watertown Cleaning Inc. logoWatertown Cleaning Inc.Experts Score 98Hartford · 4.98★