Experts Reviews · Company report
CT's best carpet cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%98+25.6Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

CT's best carpet cleaning

Hartford, CT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #27Position by Experts Score among all companies we track in this category. of 155 carpet cleaning · 5.0★ from 121 Google reviews

Report card

Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.CT's best carpet cleaning is better than 99% of carpet cleaning.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.CT's best carpet cleaning is better than 98% of carpet cleaning.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.CT's best carpet cleaning is better than 100% of carpet cleaning.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.CT's best carpet cleaning is better than 100% of carpet cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.CT's best carpet cleaning is better than 100% of carpet cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.CT's best carpet cleaning is better than —% of carpet cleaning.–
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Reviews for your job

Customers hired CT's best carpet cleaning for 5 kinds of job.

CT's best carpet cleaning for pet stain & odor removal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.26
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$146–$348
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Pet stain & odor removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#33 / 100

All 26 Google reviews tagged “Pet stain & odor removal” · showing 20

Andrea8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I met Raymond and Alianiss (husband/wife) this week when they came to my house to clean our room carpets. I cannot say enough good things about these two and the amazing company they have. Here's a summary: - Professional: Having strangers coming to your home is not easy... after all, they're in your private space…

Customer photo from Andrea's reviewCustomer photo from Andrea's reviewCustomer photo from Andrea's reviewCustomer photo from Andrea's review
Carpet steam cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Kristine6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Raymond was great to work with! Quick with responding and was very detailed in what he would be doing and how much it would cost. I love that they are are small family owned business that really takes pride in their work. Our home is mostly carpeted and has had a lot of wear. Old pets and young children will do a…

Carpet steam cleaningUpholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Amanda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

By far best carpet cleaning service

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Jamie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Raymond and Ali of CT’s Best Carpet Cleaning out of Bristol were great! We had a small emergency and they went above and beyond to come in on their day off to clean our tv room carpet. They were both friendly, professional and efficient. The carpet looks completely renewed! Their prices were fair too. I would highly…

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Greg1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Fast and did a great job. If you need a carpet cleaned look here.

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Shell4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We have 6 dogs who love to lick 👅 our microfiber couch. One pet who is small and aged had two accidents on the couch recently and my home cleaner just wasn’t enough. (he has moved into an assisted living condo in moms office since the last episode). Needless to say the couch needed an deep clean. And since we…

Area rug cleaningUpholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Dave7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very Professional and respectful!!!!! Highly recommended. Carpet looks brand new!

General carpet cleaningPet stain & odor removal+ Professionalism
Thomas2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The service that they provided was exceptional to say the very least. They definitely go above and beyond of what they are expected to do and make sure the customer is completely satisfied. The apartment was left looking brand new when they were finished. I would recommend this service to anyone that is looking to…

Carpet steam cleaningGeneral carpet cleaningPet stain & odor removal+ Punctuality+ Quality+ Professionalism
Damon10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Team was prompt and provided high level of service and care. Prefer to support small businesses who bring great value.

Carpet steam cleaningArea rug cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Danielle1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

They were fantastic and so easy to work with. They cleaned our 2 year old couch which our dogs live on and 2 stained chairs. Very happy with their service.

Upholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Mary7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Replied right away with a quote. Good pricing. Showed up on time. The two men that cleaned my carpets were friendly and efficient. They followed up after the service to check-in which was a nice touch. I will use this company again.

Area rug cleaningGeneral carpet cleaningPet stain & odor removal
Brooke2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

They were affordable and friendly. They even threw in extra services! Will definitely be using them again!!

General carpet cleaningPet stain & odor removal
Kari1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Raymond and Aly were amazing!!!! I would highly recommend them to be your family carpet/floor cleaning company. They followed all COVID-19 standards. Both were very friendly and care about the work they do. We will definitely be using them again!! Raymond also called the next day to follow up! Exceptional service for the price!!!

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Ashley6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The owner Raymond was wonderful to communicate with. He explained everything wonderfully and was flexible enough to work around my schedule. Great quality and great price!

General carpet cleaningUpholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Kevin4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Had the pleasure this morning of having CT Best Carpet Cleaning service come in and clean our carpets and 2 couches! So extremely pleased with the quality of work, kindness and caring attitude we received from Raymond and Ally. So impressed and will definitely use their services again!

General carpet cleaningUpholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
BBLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Highly recommend! My couches, Chairs and Carpet haven’t been this clean since they were new! They were on time, communicative, careful not to damage my wood floors (even brought in their own rug so they wouldn’t scratch or dirty them), and their attention to detail is awesome! I could have hired a corporate company-…

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
RanishaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

This husband and wife duo did an amazing job. They were on time and engaging. My carpets smell so good and let's not forget AFFORDABLE!! I will definitely be using this company again.

General carpet cleaningPet stain & odor removal+ Punctuality+ Quality+ Professionalism
Cheryl2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Ray, I am so happy with how clean my carpets are now. I really wish I was able to post a before / after photo because people need to see the transformation. We built our house 12 years ago and we have 2 dogs and 2 children. I am a clean fanatic and I’ve been cleaning the carpets myself. My machine is obviously…

General carpet cleaningPet stain & odor removal
MeshLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I love my new clean carpet Raymond and his crew were very professional and knowledgeable they did a really great job thanks 😊

General carpet cleaningPet stain & odor removal+ Quality
Judy10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Raymond did a fantastic job on my carpets. They smell wonderful now and his price was cheaper than the big company has cost me in the past. Would definitely use them again!

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality

Show more pet stain & odor removal reviews (6 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 50%Reasonable 50%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General carpet cleaning60$170–$334
Pet stain & odor removal26$146–$348
Area rug cleaning20$170–$447
Upholstery cleaning19$183–$347
Carpet steam cleaning14$170–$334

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