Experts Reviews · Company report
CT's best carpet cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%98+25.6Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

CT's best carpet cleaning

Hartford, CT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #27Position by Experts Score among all companies we track in this category. of 155 carpet cleaning · 5.0★ from 121 Google reviews

Report card

Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.CT's best carpet cleaning is better than 99% of carpet cleaning.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.CT's best carpet cleaning is better than 98% of carpet cleaning.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.CT's best carpet cleaning is better than 100% of carpet cleaning.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.CT's best carpet cleaning is better than 100% of carpet cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.CT's best carpet cleaning is better than 100% of carpet cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.CT's best carpet cleaning is better than —% of carpet cleaning.–
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Reviews for your job

Customers hired CT's best carpet cleaning for 5 kinds of job.

CT's best carpet cleaning for upholstery cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.19
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$183–$347
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Upholstery cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#31 / 99

All 19 Google reviews tagged “Upholstery cleaning”

Roland11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very professional husband and wife team who are incredibly courteous and accommodating. Were able to make it within the same week to clean 2 couches, 2 chairs and 2 ottomans. Extremely well done and paid extra special attention to detail. They have a heads up about a half hour from arriving and didn't leave until…

Upholstery cleaning+ Responsiveness+ Punctuality+ Quality
Kristine6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Raymond was great to work with! Quick with responding and was very detailed in what he would be doing and how much it would cost. I love that they are are small family owned business that really takes pride in their work. Our home is mostly carpeted and has had a lot of wear. Old pets and young children will do a…

Carpet steam cleaningUpholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Micaela3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

CT's Best Carpet Cleaning was a great experience. I had them come out to clean my sectional. I have 2 dogs that shed a ton! They did a beautiful job cleaning the sectional and bringing it back to life. I am very satisfied with their work, and will definitely use them again!

Upholstery cleaning+ Responsiveness+ Professionalism
David1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great communication. Cleaning of a sectional sofa went fast and turned out excellent.

Upholstery cleaning
Shell4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We have 6 dogs who love to lick 👅 our microfiber couch. One pet who is small and aged had two accidents on the couch recently and my home cleaner just wasn’t enough. (he has moved into an assisted living condo in moms office since the last episode). Needless to say the couch needed an deep clean. And since we…

Area rug cleaningUpholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Wanita3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

My couch, side chair and carpet look amazing!! They did an outstanding job, were on time and extremely professional. I would hire them again and will recommend them to family and friends!!

Carpet steam cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
jennie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I have a carpet that is over 40 years old, I have had many professional carpet cleaning Companies come in and clean my carpet. It never looked quite right to me. I know I am very hard to please, today I tried a company called CT’s best carpet cleaning. Boy am I glad I did this gentleman came in very polite very…

General carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Danielle1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

They were fantastic and so easy to work with. They cleaned our 2 year old couch which our dogs live on and 2 stained chairs. Very happy with their service.

Upholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Ashley6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The owner Raymond was wonderful to communicate with. He explained everything wonderfully and was flexible enough to work around my schedule. Great quality and great price!

General carpet cleaningUpholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Fancy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

They were very professional. I had my sofa and two recliners cleaned. I have to small dogs. They explain about the material of my couches and recliners. They did a thorough job. I will definitely call on them again.

Upholstery cleaning+ Quality+ Professionalism+ Value
Dorinda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Used this company to clean my carpets and kitchen chairs. Price was very affordable!!! They gave a complimentary call the day before and were on time! My carpets look brand new and so do my chairs. Would definitely recommend!!!!

General carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Kevin4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Had the pleasure this morning of having CT Best Carpet Cleaning service come in and clean our carpets and 2 couches! So extremely pleased with the quality of work, kindness and caring attitude we received from Raymond and Ally. So impressed and will definitely use their services again!

General carpet cleaningUpholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Kara3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I called Raymond yesterday, and am already looking and impressively clean furniture. A couch, loveseat and sectional all done timely, and incredibly well. Ray and his team are an incredible value and offer timeliness and personalization the bigger companies could never compete with. Save time searching for the best-you’ve found them here!

Upholstery cleaning+ Responsiveness+ Punctuality+ Quality
Tanya1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

My place looks great, they did an awesome job

General carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
BBLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Highly recommend! My couches, Chairs and Carpet haven’t been this clean since they were new! They were on time, communicative, careful not to damage my wood floors (even brought in their own rug so they wouldn’t scratch or dirty them), and their attention to detail is awesome! I could have hired a corporate company-…

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
LindaLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

This experience was amazing. Very friendly, dependable and thorough business. I would 100 percent use them from now until forever. My service was affordable and reasonable. The people that actually serviced me themselves were amazing and warm. I suggest this company over ALL of them. If you don't use them your missing out.

Upholstery cleaning
Mark2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I’ve had a few people / companies come to my house and clean the carpets, but none of them were anywhere close to the perfect job that CT’s Best Carpet cleaning did! With their own water solutions! I have a lot of kids and they are messy! But CT Best carpet cleaning got the work done. They were quick, responsible,…

Area rug cleaningGeneral carpet cleaningDrapes & curtain cleaning+ Responsiveness+ Punctuality+ Quality
Barbara1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Upholstery cleaning+ Responsiveness+ Punctuality+ Quality
MarciaLocal Guide · 96 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 50%Reasonable 50%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General carpet cleaning60$170–$334
Pet stain & odor removal26$146–$348
Area rug cleaning20$170–$447
Upholstery cleaning19$183–$347
Carpet steam cleaning14$170–$334

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