Analyzing 8,521,9868.5M ReviewsFor 24,18324.2K Experts

Experts Reviews · Company report
CT Security Locksmiths logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%72+17.5Value 14%100+14.1Replies to reviews 7%84+5.9Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

CT Security Locksmiths

New Haven, CT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #42Position by Experts Score among all companies we track in this category. of 64 security system installers · 4.9★ from 401 Google reviews

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Report card

Percentile vs other security system installers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.CT Security Locksmiths is better than 83% of security system installers.A
83
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.CT Security Locksmiths is better than 72% of security system installers.B
72
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.CT Security Locksmiths is better than 100% of security system installers.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.CT Security Locksmiths is better than 100% of security system installers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.CT Security Locksmiths is better than 100% of security system installers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.CT Security Locksmiths is better than 84% of security system installers.A
84

Reviews for your job

Customers hired CT Security Locksmiths for 8 kinds of job.

CT Security Locksmiths for car digital & remote key reprogramming

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.15
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.73
Usually paidThe price range customers picked most often for this job.$80–100
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Car digital & remote key reprogramming”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 15 Google reviews tagged “Car digital & remote key reprogramming”

Miriam4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Greg was courteous and the service he provided was excellent. I highly recommend his service.

Paid $150–200Great priceCar digital & remote key reprogrammingCar key copying
RoyLocal Guide · 68 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

HIGHLY RECOMMEND!!! I honestly can’t say enough good things about CT Security Locksmiths. Greg was an absolute lifesaver. I lost the key fob to my car which has a push start button so it has to be programmed to the car. Under Google search it gave me an option to text his number, to which he responded quickly. I…

Reasonable priceCar digital & remote key reprogramming
Samantha2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

This company is amazing. The guy that helped us was a lifesaver. I lost my car keys when we were traveling internationally and the dealership wanted me to tow my car down to their garage so they could figure out what key was needed (my car was stolen in 2022 and the whole lock system had to be replaced). I would…

Great priceCar digital & remote key reprogrammingNew key fob creation
Michael1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Excellent service!! best price you’re going to find. Don’t waste your time energy anywhere else CT security locksmith Is your best option. ⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Car digital & remote key reprogrammingCar key copying
Anthony4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great service, very quick! Has helped me in many an emergency

Paid $80–100Great priceCar digital & remote key reprogrammingCar key copying
Mikayla2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★

Would rate a zero if I could. Incredibly unprofessional I would not recommend. Their site says they serve the Storrs-Mansfield area for key fob programming, and when I called and provided my zip code they said a locksmith would call me back. Two hours later after hearing no response, I called again and the…

Not sureCar digital & remote key reprogramming
Mihai3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I wanted to get 2 copies for my car key and I called them. Greg (the technician) came to my place within 45 minutes and it took him maybe less than 15 minutes to copy the keys and program them. He was super professional, easy to talk to and friendly. I whole heartily recommend them to anyone! In fact, I already told a few friends about them

Car digital & remote key reprogrammingCar key copying+ Punctuality+ Quality+ Professionalism
feliciaLocal Guide · 142 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I thank you for your service today,you were pleasant, reasonable,if I knew I could of called you last night,I would of now I know who to call,as stated I thank ur company,, it definitely feels so much better than before,cuz I was struggling,n juggling my old key to keep it together,,I had tape on it,etc..n I…

Car digital & remote key reprogrammingBuilding key copyingCar key copying+ Punctuality+ Quality+ Professionalism
CadenLocal Guide · 80 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The gentlemen that work at this establishment are LIFE-SAVERS I repeat Life SAVERS!! Driving from NJ I lost my key on Halloween 🎃 Night IN CT. They responded fast and acted quick. The depth & degree of professionalism have exemplified extreme respect for all customers they treat you with high regard as their…

Car digital & remote key reprogrammingBuilding key copyingCar key copying+ Punctuality+ Quality+ Professionalism
Allison3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

The technician Greg was great!! CT Security Locksmiths were the lowest priced & the only ones that could replace the fob & still have remote start. He was at my home very quickly on a Saturday morning. I highly recommend.

Car digital & remote key reprogrammingNew key fob creationCar lockouts+ Punctuality+ Quality+ Professionalism
Maribeth9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

The most cooperated in helpful young gentlemen I Ever dealt with in such a Professional kind manner... Greg And Leon from Newington, Connecticut locksmith... I can't say anything greater about them because they were sensational in they definitely need a raise.... They were so nice to me in explained everything in…

Car digital & remote key reprogrammingNew key fob creation+ Punctuality+ Quality+ Professionalism
Ed1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Great group of guys very professional and punctual . They did the job right and quick they came one guy didnt have the correct fob he made a call and another guy showed up they programmed my new key made me a security door key as well and because the fob didnt have a trunk option they ordered me another fob and…

Car digital & remote key reprogrammingNew key fob creationLock rekeying+ Punctuality+ Quality+ Professionalism
Steven1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Car digital & remote key reprogramming+ Punctuality+ Quality+ Professionalism
Makayla6 years ago★★★★★

Rating only, no written review.

Car digital & remote key reprogrammingNew key fob creation+ Punctuality+ Quality+ Professionalism
Ricardo5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Car digital & remote key reprogrammingBuilding key copyingNew key fob creation+ Punctuality+ Quality+ Professionalism

Price

$153+16% vs typical security system installers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 65%Reasonable 32%Overpriced 0%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Car digital & remote key reprogramming15—
New key fob creation12—
Car key copying12—
Car lockouts12—
Lock rekeying10—
Building lockouts10—
Installation6—
Repair hardware5—

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